Hertz Car Sales Jacksonville

do not recommend at all. the lied about the car being in a previous accident and it was clear it was by the paint. raised the price 1000 since inquiring and wouldnt lower by even a dollar. i had a trade in great condition and they tried to over 500.00 when kbb says 2700. all this after making me wait four hours. do not go to them

EZ was the sales associate that handled our car purchase from Hertz. Despite us living in Colorado and the dealership in Florida, EZ made the process easy with quick and effective communication through all steps from consideration, to invoicing, to payment, signing, and delivery to our home.

I live the idea of Hertz Car Sales however I have been disappointed with this location. They are very unorganized and don’t what they have on the lot. The finance guy didn’t seem to care about work. He financed the wrong amount and sold us on there service plan but then didn’t give us any documentation on it and now we find out that the dealership may cover everything completely as we were told. The car we purchased needs an alignment which we were told we could take it to a place they have a contract with and it would be done free but so far that has not been the case and they are doing nothing to help the issue. At this point I’m kinda wishing we would have walked out in the beginning. If you use them be aware.

We are still waiting on the paperwork to be able to get license plates on a car we purchased almost 6 weeks ago. Now they are not returning phone calls. They definitely have a problem with their paperwork and we would recommend being cautious here.

emailed them inquiring about a vehicle they had for sale. never got a response so i decided to head to the dealer to see the vehicle. as i arrive i have to go inside dealership to find someone because there are no staff anywhere to be found. i was advised that they have staff shortage and would be closing at 6pm and not their advertised 8pm time. i was told that i could schedule an appointment for another day and time. so i went to view the car from the outside as it was locked and they wouldn't show me the car without an appointment. the car was night and day different from the pictures online. the tint was physically peeling and bubbling off the windows. you can see where the bumper was pushed back on one side where it made contact with something and the vehicle has enough dirt on it you could draw pictures on the windows and paint. dont recommend this dealership at all........... by the way 5 days later still no response to the email request of seeing the vehicle.

Sam was very helpful. A good listener. No pressure. Sam assisted us virtually until our arrival then worked hard to get us in exactly what we needed after our arrival.

The staff was great, they gave maximum effort to sale their car. Unfortunately it wasn't what I expected when seeing it in person vs online

Chase was amazing and I would recommend him to anyone I know. He was very helpful and understanding. Even through the problems he was always happy and helpful.

Cameron was excellent. I was able to buy my car with ease. I felt that I got a great car at a great price. I highly recommend them.

Took my 60yr old mother here to get a car, and the people made her feel like she was young and viral. Great people that showed they care about what they sell.