New 888-224-1385 Dealer Website
Used 888-223-9749 Email Dealer
Service 855-236-6259

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Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

4.8
298 lifetime reviews.
  • Nice employees

    Alex was just an amazing help in assisting me! He followed me home and helped me get my license plate off of my old car.

    Dealer Response

    Hi Jessica! Here at Faulkner Dodge Ram, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the custome...


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    Alex was just an amazing help in assisting me! He followed me home and helped me get my license plate off of my old car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jessica! Here at Faulkner Dodge Ram, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am extremely happy to hear that Alex was able to satisfy that. Please don't hesitate to reach out if you have any further questions or needs. Thank you for your great review! Jack Oyler General Manager (717) 590-5210


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  • Bad bad bad

    I can't believe it very bad customer service After he get the money from me he changed his word and when I ask about the manager coming some body...

    Dealer Response

    Thanks for the feedback, Malak. We strive to provide excellent service to our customers at Faulkner Dodge/Ram/FIAT Mechanicsburg. We'd like the op...


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    I can't believe it very bad customer service After he get the money from me he changed his word and when I ask about the manager coming some body and told me his bosse and ask me to leave his dealer

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback, Malak. We strive to provide excellent service to our customers at Faulkner Dodge/Ram/FIAT Mechanicsburg. We'd like the opportunity to make this up to you, so if you're willing, please contact our manager at (717) 590-5210. We hope to hear from you.


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  • Poor customer service

    We found a car online and called about it. The salesman was very nice. We went and looked/test drive the car. The car had things advertised that i...

    Dealer Response

    Thank you for your detailed feedback. We take all of our reviews seriously. Your opinion plays an integral part in our business. The situation tha...


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    We found a car online and called about it. The salesman was very nice. We went and looked/test drive the car. The car had things advertised that it had that it didn't have. The salesman was not knowledgeable regarding whether the car was supposed to have it or not (remote keyless entry and remote start) . We decided to buy the car anyways and things went downhill from there. We couldn't do the paperwork at that location. We had to drive up to another dealership. We were put in a waiting room and told he would come get us to do the paperwork. Forty-five minutes later we were still sitting in the waiting room and had not had any contact with an employee. 2 and a half hours after arriving at the dealership, we still hadn't even started the paperwork. We decided they could keep the car and requested the title back from our trade-in so we could leave. The salesman did end up getting the paperwork done and bringing it and the car to our house the next night. Unfortunately we wasted 2 nights getting the car. He gave us 1 key and quoted us a price of $199 to have the remote keyless entry installed. The next day I took the car to another dealership to get another :) Eric key made as on key isn't sufficient. The man there told me the car did have remote keyless entry and I should have been given a key fob. Since I wasnt, it cost me another $150 ($50 less than Faulkner quoted us at) to get the key fob and get it programmed. It was overall a horrible experience. The dealership that I took it to after buying it was more knowledgeable and answered more questions for me than Faulkner did and I didn't even buy the car from them. I will never buy a car at Faulkner again and I will caution anyone I know that is looking for a car to stay away from there.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your detailed feedback. We take all of our reviews seriously. Your opinion plays an integral part in our business. The situation that you described doesn't sound typical of our dealership. We'd appreciate the chance to restore your good faith in us. If you're willing, please contact our general manager directly so that we may help turn your negative experience around. Faulkner Dodge/Ram/FIAT Mechanicsburg, (717) 590-5210


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Service & Repair

About Our Dealership

Dealer on Cars.com since April 2014

The All New Faulkner Dodge Ram of Mechanicsburg. Come in and see how we offer truly exceptional service, but we want to make sure that you get a truly exceptional car at a truly exceptional price.

"Faulkner Dodge Ram of Mechanicsburg To Be Sure!"