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Reviews

Average Ratings

4.8
Average based on 32 reviews.
  • GRAHAM IS FANTASTIC

    WONDERFUL. GRAHAM IS FANTASTIC AND I HAVE RECOMMENDED HIM TO FRIENDS

    Dealer Response

    Thank you for taking the time to leave us a review! We're very happy to hear that your experience was exceptional and that Graham was able to help...


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    WONDERFUL. GRAHAM IS FANTASTIC AND I HAVE RECOMMENDED HIM TO FRIENDS

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us a review! We're very happy to hear that your experience was exceptional and that Graham was able to help! We'll pass the word along. Thank you again and have a wonderful day! Best regards, Toyota of Surprise


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  • The best Toyota Dealership in the USA

    The buying experience was exceptional! We had avoided Toyota after an awful experience in South Bay Toyota in California 19 years ago, but Surpris...

    Dealer Response

    Garbriel, thank you very much for taking the time to leave us a review. We truly appreciate it and it's great to hear we have earned your trust an...


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    The buying experience was exceptional! We had avoided Toyota after an awful experience in South Bay Toyota in California 19 years ago, but Surprise Toyota showed us there are still many honest people working hard towards the customer. The customer service was the best we have had from any dealership in California...it was worth the trip. Ernie Primera, Michael Faul, and Scot offered the best experience we could expect. Thanks for bringing the trust back to Toyota. We love our new Avalon.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Garbriel, thank you very much for taking the time to leave us a review. We truly appreciate it and it's great to hear we have earned your trust and that our customer service was exceptional! Congratulations on your new Avalon! We will pass along the kind words to the team alongside Ernie, Michael and Scot. Thank you again and have a wonderful week! Best regards, Toyota of Surprise


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  • Great experience!

    Had the best car buying experience so far! Ernie was just great and all other staff were very nice and attentive. All went very smoothly and qui...

    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Toyota of Surprise. We're so thrilled you had a fantastic experience with Ernie an...


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    Had the best car buying experience so far! Ernie was just great and all other staff were very nice and attentive. All went very smoothly and quickly. AAA+++

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Toyota of Surprise. We're so thrilled you had a fantastic experience with Ernie and the rest of the team. We hope you enjoy your new car! Thanks again, Toyota of Surprise


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  • Fantastic service

    Tiffany was a fantastic salesman and very respectful. My experience was full of joy and feeling completely comfortable in my surroundings. Ernie w...

    Dealer Response

    Jason, thank you for taking the time to leave us a review! We are very happy to hear that Tiffany and Ernie were able to make your experience exce...


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    Tiffany was a fantastic salesman and very respectful. My experience was full of joy and feeling completely comfortable in my surroundings. Ernie was also very good to me. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jason, thank you for taking the time to leave us a review! We are very happy to hear that Tiffany and Ernie were able to make your experience exceptional. We appreciate you sharing your thoughts. Have a wonderful day. Best regards, Toyota of Surprise


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  • Straight Forward

    Toyota of Surprise had a vehicle advertised on cars.com. We called to check if the vehicle was still available. They stated it was. We made an app...

    Dealer Response

    Hello, thank you for taking time to leave a review of our dealership, Toyota of Surprise. We appreciate you sharing your experience with us and ar...


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    Toyota of Surprise had a vehicle advertised on cars.com. We called to check if the vehicle was still available. They stated it was. We made an appointment and when we arrived the vehicle was waiting for us. We decided to purchase the vehicle and when they came back with the numbers the price was the same. No dealer adds or fees(other than DOC fee of course). A very straight forward and honest deal. We were very pleased.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you for taking time to leave a review of our dealership, Toyota of Surprise. We appreciate you sharing your experience with us and are pleased to hear that is was satisfactory. We hope you enjoy your new vehicle! Thanks again, Toyota of Surprise.


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  • Car buying esperience

    We like the no hassle experience. Ernie was friendly, helpful. Thank you for our stress free shopping.

    Dealer Response

    Hello, thank you very much for taking the time to leave a review of our dealership, Toyota of Surprise. We appreciate you sharing your experience ...


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    We like the no hassle experience. Ernie was friendly, helpful. Thank you for our stress free shopping.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thank you very much for taking the time to leave a review of our dealership, Toyota of Surprise. We appreciate you sharing your experience with us and we are pleased to hear that Ernie was able to assist you! Thanks again, Toyota of Surprise.


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  • Best experience at a dealership

    Treated us with respect and honesty throughout the whole buying process. Very surprised. I will be buying from them again. Start to finish was qui...

    Dealer Response

    Hello, Thank you for sharing your experience at our dealership, Toyota of Surprise. We're so thrilled you had an excellent time shopping for your...


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    Treated us with respect and honesty throughout the whole buying process. Very surprised. I will be buying from them again. Start to finish was quick as well this was the first time we didn't spend all day at the dealership going back and forth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for sharing your experience at our dealership, Toyota of Surprise. We're so thrilled you had an excellent time shopping for your new car with us! Thank you for choosing our dealership and we look forward to serving you in the future. Thanks again, Toyota of Surprise


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  • Ron contributed in my vehicle selection choice

    When I decided to purchase a second vehicle, I contacted Toyota of Surprise without hesitation. Once again, our product specialist and each staff ...

    Dealer Response

    Hello, Thanks for taking the time and reviewing our dealership, Toyota of Surprise. We appreciate the feedback and kind remarks. We're so glad to...


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    When I decided to purchase a second vehicle, I contacted Toyota of Surprise without hesitation. Once again, our product specialist and each staff member provided an easy and enjoyable car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thanks for taking the time and reviewing our dealership, Toyota of Surprise. We appreciate the feedback and kind remarks. We're so glad to be your dealership of choice! Enjoy your new car! -Toyota of Surprise


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  • Love Ernie

    Ernie was amazing! Super kind and enjoyable to work with. We have never had such a pleasant car purchase:). He called me every day and updated me ...

    Dealer Response

    Hello, Thanks for taking the time to review our dealership, Toyota of Surprise. We're thrilled the team provided you such an exceptional experien...


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    Ernie was amazing! Super kind and enjoyable to work with. We have never had such a pleasant car purchase:). He called me every day and updated me on where the car was. He pushed to get it to the dealership from the freight yard and I understand JT and you, the general manager got involved. Thank you. Will definitely go to Ernie again for our next vehicle! We are aToyota family! Our son just purchased a Highlander in Virginia for his family and loves it. Thank you for Ernie Love our 2016 Sequoia!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thanks for taking the time to review our dealership, Toyota of Surprise. We're thrilled the team provided you such an exceptional experience purchasing your new car. We look forward to serving you again in the future with your automotive needs! Thanks for choosing us. Enjoy your new car, Toyota of Surprise


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  • Great experience

    My experience in buying a new vehicle from Toyota of Surprise was exceptional. The sales person, Mr. Graham Faria, was very knowledgeable in the v...

    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Toyota of Surprise. We truly appreciate you leaving your feedback and kind remarks...


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    My experience in buying a new vehicle from Toyota of Surprise was exceptional. The sales person, Mr. Graham Faria, was very knowledgeable in the vehicles that he showed me and was able to answer all of my questions. Mr. Faria went out of his way to make the entire experience as stress free as possible. I am very happy with the vehicle I purchased and would definitely recommend Toyota of Surprise and Mr. Faria to anyone looking to purchase a new vehicle. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to review our dealership, Toyota of Surprise. We truly appreciate you leaving your feedback and kind remarks regarding your recent experience working with Graham. We hope you continue to love your new vehicle! Thanks for choosing us, Toyota of Surprise


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