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Reviews

Average Ratings

4.4
104 lifetime reviews. Includes reviews of Chicago Auto Place from DealerRater.com
  • Easy to find car
    April 18, 2017

    Found car online. Easy to see and drive. Actually had several other choices that met our needs. Purchasing was uneventful and smooth. I hate buyin...


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    Found car online. Easy to see and drive. Actually had several other choices that met our needs. Purchasing was uneventful and smooth. I hate buying cars this went very well.

    Does recommend this dealer

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  • Great Experience
    April 16, 2017

    We went in on Saturday to view a vehicle that we inquire about earlier in the week. The experience was great the staff was very friendly especiall...


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    We went in on Saturday to view a vehicle that we inquire about earlier in the week. The experience was great the staff was very friendly especially the young lady who assisted us on the test drive and handled most of the paperwork a true professional The time we spent was a bit long considering I had most of the information submitted already but it was so pleasant I didn't mind the extra wait. We purchased exactly the car we inquired about and the car was just as beautiful as the pics . We definitely made a great choice considering we had gone to several other auto dealers. I would definitely recommend CAP the selection is amazing .

    Does recommend this dealer

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  • ""Great Job""
    April 6, 2017

    Recently purchased a used car BMW X5 2 weeks ago from this dealership. The sales agent who assisted was Edgar. But more thankful to Mario I gave...


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    Recently purchased a used car BMW X5 2 weeks ago from this dealership. The sales agent who assisted was Edgar. But more thankful to Mario I gave him 5 star he has wonderful to work with, he did everything he could to assist in the purchase of the vehicle to make sure that all expectations met. Even in service he still there to assist/help me.

    Does recommend this dealer

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  • Great visit!
    March 25, 2017

    I traveled a few hours to buy a car and it was well worth it! Steve showed alot of hospitality and seems like a genuine guy.. I'm sure my next veh...


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    I traveled a few hours to buy a car and it was well worth it! Steve showed alot of hospitality and seems like a genuine guy.. I'm sure my next vehicle will with Chicago auto place!!!

    Does recommend this dealer

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  • Bad Products
    March 23, 2017

    Very bad Experience We bought a 2014 Ford Expedition EL On 3/7/2017 and drove it to Kansas City and on 3/22/207 The car stalled on us took it to F...


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    Very bad Experience We bought a 2014 Ford Expedition EL On 3/7/2017 and drove it to Kansas City and on 3/22/207 The car stalled on us took it to Ford dealer and they informed us this car has a bad engine and they are sure the dealer was aware of it i called the dealer and Spoke to Marco which he informed me i was out of luck so after spending $17100 to buy it im having to spend another $5000 for an engine. Very bad business

    Does not recommend this dealer

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  • Surprisingly Positive Dealer Experience
    March 19, 2017

    Sales, financing, and management were all really pleasant and helpful. Bob D. was low-key, no pressure. When I test drove my vehicle, the check en...


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    Sales, financing, and management were all really pleasant and helpful. Bob D. was low-key, no pressure. When I test drove my vehicle, the check engine light came on. We thought it was just a question of resetting the ECU, which the service department did while we were writing up the purchase. The light came back on during the rive home. I called to let them know, and they asked me to bring the vehicle back for them to check. It turned out that the problem was a timing chain rather than a sensor. I was told that parts needed to be ordered. Since they didn't really have a legal obligation to do the fix, I was expecting the worst. Parts arrived, I dropped off the vehicle at the service department, and the car was ready a week later. Picked it up thinking that I was going to have an argument. Instead: no charge, no hassle, just nice people. They even replaced my wife's keyfob battery free of charge for her car bought elsewhere. I can't imagine a better used car purchase experience. We will definitely deal with them again.

    Does recommend this dealer

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  • Great Job
    March 18, 2017

    Justyna did an amazing job helping me get my financing done for me. Got the car and a low interest rate. Thank you very much.


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    Justyna did an amazing job helping me get my financing done for me. Got the car and a low interest rate. Thank you very much.

    Does recommend this dealer

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  • 2006 300 srt8
    March 15, 2017

    Worst dealer ever A week after I bought the car or maybe before who knows it was leaking motor oil they didn't have the decency to tell me that th...


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    Worst dealer ever A week after I bought the car or maybe before who knows it was leaking motor oil they didn't have the decency to tell me that they knew it had the problem careful whoever buys a car from there make sure you check everything go Single thing

    Does not recommend this dealer

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  • Beware of this dealership
    March 10, 2017

    I give this dealership zero stars actually. when I was buying a car of course they were as nice as can be. once I left and started having problems...


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    I give this dealership zero stars actually. when I was buying a car of course they were as nice as can be. once I left and started having problems within a month they turned into the complete opposite. I bought a Jaguar from them and within 6 months it was in and out of the shop at least four times. I even had to buy a new engine and in that process I was without a car for a month. then there were other problems including the transmission. I find it hard to believe that they didn't know about these problems before they sold it to me. I ended up having to trade it in after 6 months at another dealership and take a loss. Ever time I called or emailed they acted like I was a nuisance and when ever I asked to talk to the owner he was always busy and never would speak to me. Save yourself the headache and don't buy from Chicago Auto Place cause you will regret it. there are actual honest car dealerships out there, this just isn't one of them.

    Does not recommend this dealer

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  • Top Notch Service!!!!
    March 1, 2017

    Everyone from sales to finance to managers and assistants, were extremely warm and welcoming. A number of occasions I was offered refreshments and...


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    Everyone from sales to finance to managers and assistants, were extremely warm and welcoming. A number of occasions I was offered refreshments and food, while waiting for financing. My entire experience was phenomenal. I will definitely return in a couple years to trade in another vehicle. By far the best service I've had from a dealer. My sales associate, Steve, was awesome. He was completely honest during the sale and convinced me to get a different vehicle than what I came in for. They have a vast selection and I was focused on style more than grace. Steve made me realize what I wanted wasn't what I needed. I couldn't be more happier with my purchase.

    Does recommend this dealer

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