Performance Automall Tooele

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Reviews

Average Ratings

4.7
381 lifetime reviews. Includes reviews of Performance Automall Tooele from DealerRater.com
  • Great buying experience & service

    I met Darryl Jones at the Performance Automall Ford/Dodge lot and he was very kind and applied zero pressure and provided me with a lot of options...

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    I met Darryl Jones at the Performance Automall Ford/Dodge lot and he was very kind and applied zero pressure and provided me with a lot of options and helped me narrow down my choice. For every question I asked Darryl, he told me the pros and cons and some of the advice he provided didn't necessarily benefit him or Performance. He was a straight shooter. I would see Darryl again if I was in the market and recommend him to anyone else looking. Dennis Ewing also offered some great advice on financing options and answered some technical questions about the different models for me while Darryl selected several vehicles to test drive. Nate Shepard spoke to me while i was waiting in the showroom and talked to me about different vehicles, his personal experience, and likes and dislikes about both Dodge and Ford products. He also offered me pizza and a drink and was very friendly and cordial. I brought my dog with me and he was a dog guy too so we talked about dogs for quite some time. Once i decided on what i wanted, Steve Laird took over and got me the deal i was looking for and a great interest rate. He is a great personable guy with a sense of humor, so I laughed a lot while finishing up the deal. Every question i had, he was able to answer and i felt like i made the right decision after i left and even a week later. No buyer's remorse or any negative feelings about the whole process. I've shopped a lot of dealers and never had such a pleasant buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate your business and you sharing your experience. If you ever need anything further please let us know.


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  • Great
    April 18, 2017

    Sales & finance stayed as long as necessarry to complete the deal & did not try to get me to come back the next day & finish the deal at their con...


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    Sales & finance stayed as long as necessarry to complete the deal & did not try to get me to come back the next day & finish the deal at their conveinence. I have been a fairly loyal customer to LHM Ram & they have treated me fair as well but I would definantly give Performace Ram a chance to earn my buisnuiss again & actually already have ordered a new Ram 4500 from you guy's since the purchase of my 1500.

    Does recommend this dealer

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  • Fast professional and fair
    April 16, 2017

    I drove from out of town with a truck on its last legs they gave me a fair trade in for my small truck they were not pushy at all even though I di...


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    I drove from out of town with a truck on its last legs they gave me a fair trade in for my small truck they were not pushy at all even though I didn't have a vehicle to drive home I got a nice vehicle that meets my needs and my budget thanks George Ripsom for being so awesome

    Does recommend this dealer

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  • Great dealership
    April 14, 2017

    Performance Auto mall had many used cars on their lot. I fell in love with my Impala at first glance. Richard asked me to try a few others out......


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    Performance Auto mall had many used cars on their lot. I fell in love with my Impala at first glance. Richard asked me to try a few others out...they were all very nice and so clean. I picked the Impala, and have been loving it ever since. No pressure at all from the fine people there. I was in and out with my new car in about 2 hours time. I would reccomend Performance Auto mall to anyone who is in the market for a new or used car.

    Does recommend this dealer

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  • George Rypsom
    April 9, 2017

    My experience there was great. I've done everything online and went down there to sign papers the customer service there is excellent. They are lo...


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    My experience there was great. I've done everything online and went down there to sign papers the customer service there is excellent. They are looking for repeat customers not a one-time sale and that experience will bring me back again I can't remember the name of my financial officer. His name is Danno Smith. but I went down there and was only there for 45 minutes and I was out the door. George and Danno thanks for everything

    Does recommend this dealer

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  • Friendly and helpful staff
    April 3, 2017

    Brad was able to get me checked in quickly, showing me to the waiting area and getting the car back to service quickly. While being productively e...


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    Brad was able to get me checked in quickly, showing me to the waiting area and getting the car back to service quickly. While being productively engaged with employment tasks using the available WiFi, Jeff came by and asked if I needed a ride home! Of course I did and was pleased that he came to me instead of me having to hunt down someone to find the "right person" to help me. Jeff was a courteous and safe driver and pleasant to chat with. Great service model and excellent attention to customer needs.

    Does recommend this dealer
    Came in for service or repair

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  • Amazing staff and excellent employee
    February 23, 2017

    I brought my vehicle into the service center today to get the thermostat replaced which unfortunately is a service that would take approximately t...


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    I brought my vehicle into the service center today to get the thermostat replaced which unfortunately is a service that would take approximately two hours to complete. I asked the service adviser at the front desk (I believe his name was Charlie Price) if they had a waiting area where I could sit until the work was finished and he politely showed me to their wonderful waiting area which is stocked with refreshments for their customers to enjoy. As I was about to sit down another employee by the name of Jeff Gallegos walked over and offered to drive me home and then pick me again once the work on my car was finished. I was absolutely amazed by the customer service received today, from the moment I walked in all the way up to the moment I walked out. Not to mention I was completely taken back by the kindness and generosity Jeff showed. In my opinion this what customer service is all about, so I'd like to thank Jeff Gallegos for going above and beyond today. I will definitely come back for my service needs in the future and will make sure that I recommend Performance Ford in Tooele to anyone needing work done. Thank you again Jeff you rock!!

    Does recommend this dealer
    Came in for service or repair

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  • Friendly people
    February 19, 2017

    Everyone there is friendly, my sales person, George was great. Made me feel important and comfortable the whole time I was there. The only down si...


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    Everyone there is friendly, my sales person, George was great. Made me feel important and comfortable the whole time I was there. The only down side to my visit is the wait time to get the financing and paperwork done. I know that they were other people there and it takes time, so I'm not complaining but wished the wait time was much shorter. I would go back or recommend people to go here for their car buying experience. Thanks love my new van.

    Does recommend this dealer

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  • always a great experience

    I have purchased two new cars from Darryl. He is now the sales manager so I guess I'll buy my next one from somebody else. I had a recall on my Fo...


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    I have purchased two new cars from Darryl. He is now the sales manager so I guess I'll buy my next one from somebody else. I had a recall on my Ford an appointment at 10:30. 12:45 I'm out the door and everything is completed. Everybody was friendly and the coffee was great. After being unable to deal with conventional dealerships in the Salt Lake area I was so relieved to find performance. They treat you like they want your business not like some idiot that needs fleecing. If you hate the car buying experience go to Performance. It should change your attitude. They have me for life.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Very nice experience again with Chevrolet :)
    January 29, 2017

    Chevrolet all the way. For years now! (plus my old Chevrolet's). At Performance automall made my day and had few other options of vehicles. Thank ...


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    Chevrolet all the way. For years now! (plus my old Chevrolet's). At Performance automall made my day and had few other options of vehicles. Thank you. Sincerely Stanley Hohler

    Does recommend this dealer

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