Excellent service, it's my 4th purchase of a vehicle and this one was from far the best purchase experience yet. The sales person Heather Massey was v...ery courteous and had patience to answer all of my questions. Once I was there, all the purchasing process was super fast, I took the car for a test drive and after that Ryan Keith was the gentlemen who helped me through the contract process, he was very clear and quick with everything. After a month I went there to submit the second part of the car payment and it was a very busy month and full of bills to pay, so I asked one of the employees name Kris Wardack if I could submit the last $200 by the end of the month and he helped me with that as well, by taking care of the paper work. Very clean facility and great educated helpful staff, I have no complains. So far the car is running perfectly and I'm happy with it. It is a CPO Mazda 6 with powertrain guarantee for 25k more miles. The car condition is great, it came well cleaned up and smelling very good like new even though it already had 74k miles, those are advantages of buying a certified pre owned. Special thanks to Heather Massey, Ryan Keith and Kris Wardack, you guys mad eme feel confident I was doing the right choice. NM
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Friendly, honest and expanded hours. Staff is great. Heather is an asset and wish Jenn was still with Mazda in the service dept. Bassam is the typical... finance type of guy. The only issue I have is getting oil change appointments since the service dept has gotten way busier.
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No appointment and the crew in the service department took care of my Mazda 3...Thomas and Clint, I also had contact with Tammy and Maria....its alwa...ys a pleasure when I take my vehicle in for service...
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The people here were very friendly especially Mason. He was down to earth with how the car works and provided no hassel with pricing. He was able to... answer all of the questions and concerns that I had and was pretty straight forward with me.
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Agreed upon a price with the salesman via email only to find extras on the car when we actually went to buy it. We traveled a couple of hours to buy t...he car to get the good deal and was hit up with $600 of extras like window etching and clear coat garbage. Would not remove charges and had the entire family waiting in the car. Turned an otherwise good experience to one that felt like somewhat of a scam. An awesome purchase price quickly turned into just an OK price. Buyer beware.
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Love the car and the sales staff as well as the finance staff. The process was quick and I was out the door in under two hours.
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I arrived a few minutes ahead of my appointed time and was greeted by service advisor Tom Groebel who started with an immediate evaluation of my vehic...le and then joined me to fill out the remaining paperwork. I waited but for an approximate 30 minutes during which the oil change AND car wash was completed. Very cordial and efficient staff!
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In and out on time....friendly, nice waiting area, no hassles. And the car wash was such a nice bonus! Really appreciate how easy they make everythin...g!
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excellent service, caring technicians, and to top things, you get a clean car when it's time to leave.!! dealership is run by good people and it show...s!!
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Great experience here! James originally helped find the perfect car a CX-5 Grand Touring, but when I came into to purchase, he was off. I was fortunat...e enough to be helped my Mina to get the deal done. I was concerned that James would not get credit for the sale, but Mina assured me he would, and she was beyond patient, kind and helpful, even though James was my original salesperson. Kris, in finance, was also very nice to work with. He walked me through every part of the paperwork. I can tell this gentleman really knows his stuff. Although I was offered additional features, I did not feel pressured to purchase them. Thanks to all at C.J. Wilson. You have a happy customer!
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