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Reviews

Average Ratings

4.3
85 lifetime reviews. Includes reviews of Copeland Chevrolet from DealerRater.com
  • Beautiful,excellent service it went beyond my expe

    Beautiful,excellent service it went beyond my expectations. Definitely the best around

    Dealer Response

    Thank you, Carline, for the comments and review. We are glad that you chose Copeland Chevrolet for your recent purchase and are glad to hear that ...


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    Beautiful,excellent service it went beyond my expectations. Definitely the best around

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Carline, for the comments and review. We are glad that you chose Copeland Chevrolet for your recent purchase and are glad to hear that your visit was beyond expectations. We hope you will choose us again in the future!


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  • I have been going to Copeland for years (back when

    I have been going to Copeland for years (back when it was DeSantis) and the crew working there is incredible! I bought a car there last February a...

    Dealer Response

    Jennifer, thank you so much for your loyalty to Copeland Chevrolet! We are glad to have provided you another great experience with us during your ...


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    I have been going to Copeland for years (back when it was DeSantis) and the crew working there is incredible! I bought a car there last February and my husband bought one last March! I never have an issue getting my car fixed and everyone I deal with is very friendly. Doug in the service center has been my #1 for years because he is so great!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jennifer, thank you so much for your loyalty to Copeland Chevrolet! We are glad to have provided you another great experience with us during your recent visit! We have a great staff and are glad that you have been able to work with them many times! We look forward to seeing you again on your next visit!


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  • follow up to my 11/3/16 post
    March 23, 2017

    i'm disappointed that there was no follow up from management on my 11/3/16 post...positive reviews were followed up on by management....it is my e...

    Copeland Chevrolet

    Thank you for your feedback. We¿¿¿re sorry to hear that your experience with our dealership has not been up to your expectations. We¿¿¿d appreciat...


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    i'm disappointed that there was no follow up from management on my 11/3/16 post...positive reviews were followed up on by management....it is my experience that it is more beneficial to follow up on criticism if your goal is to improve the customer experience....i can only surmise that this deceitful advertising continues, and the financial benefits outweigh the negative publicity....ie: the # of customers that the dealership bait-and-switches outweighs the # of pissed off customers....pls. stay away and don't reward this type of behavior....

    Does not recommend this dealer
    Copeland Chevrolet

    Thank you for your feedback. We¿¿¿re sorry to hear that your experience with our dealership has not been up to your expectations. We¿¿¿d appreciate the chance to talk with you about it further to get to the bottom of it. Please reach out to our General Manager Jason Pappas at 508-586-7900 at your convenience. Thanks.


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  • Above and beyond service
    March 18, 2017

    I recently brought my truck in for routine maintenance, they serviced my truck quickly and answered questions I had regarding some features. Rich...

    Copeland Chevrolet

    Thank you for the very kind words and recommendation, Mike! Rich is a great asset to our service team and will be very happy to hear your praise!...


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    I recently brought my truck in for routine maintenance, they serviced my truck quickly and answered questions I had regarding some features. Rich Grondell , The service manager, even had my truck washed for me. I would absolutely recommend this dealership to anyone.

    Does recommend this dealer
    Came in for service or repair
    Copeland Chevrolet

    Thank you for the very kind words and recommendation, Mike! Rich is a great asset to our service team and will be very happy to hear your praise! Please let us know if you ever have any car needs we can help with in the future!


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  • Great service everytime !

    Brought my truck in for scheduled service, Chris the Service writer was a pleasure to deal with. I had questions about some of the features of m...

    Dealer Response

    Thanks, Mike, and congratulations on your new truck! It was great to meet you. We're happy to have you with our family and hope to help you again.


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    Brought my truck in for scheduled service, Chris the Service writer was a pleasure to deal with. I had questions about some of the features of my vehicle and he walked me through everything perfectly. The service department makes it so easy to get in and out , I would recommend this dealership to anyone. They are the best around.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Mike, and congratulations on your new truck! It was great to meet you. We're happy to have you with our family and hope to help you again.


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  • Will definitely be back!

    Great service experience on my Tahoe. I was treated professionally and the staff answered all my questions. Service manager (Rich)was especially h...

    Dealer Response

    Excellent! Our staff is happy to accommodate for whatever our customers need, so we're pleased to hear that you had such a great time, Nancy. Than...


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    Great service experience on my Tahoe. I was treated professionally and the staff answered all my questions. Service manager (Rich)was especially helpful when hooking me up with a rental. I was in and out of there faster than I had planned on!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Excellent! Our staff is happy to accommodate for whatever our customers need, so we're pleased to hear that you had such a great time, Nancy. Thank you for the great review!


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  • Awesome dealership!
    March 3, 2017

    One of the best dealership experiences I've had. Went in with one car in mind (Camaro SS). The guys went above and beyond to get me into the car!

    Copeland Chevrolet

    Cal, we are so thrilled to have been able to help you find the Camaro of your dreams! We know you're going to love it, and we appreciate you takin...


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    One of the best dealership experiences I've had. Went in with one car in mind (Camaro SS). The guys went above and beyond to get me into the car!

    Does recommend this dealer
    Copeland Chevrolet

    Cal, we are so thrilled to have been able to help you find the Camaro of your dreams! We know you're going to love it, and we appreciate you taking the time to share your experience with us! It was such a pleasure to be able to work with you, and we hope to see you back in here for any and all future servicing needs that you may have as well!


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  • Awesome experience!!!
    February 2, 2017

    Nick was an awesome sales consultant, although new he was very knowledgable. Everything was done in a timely manner. Ed the sales manager was awes...

    Copeland Chevrolet

    Thank you for taking the time to share about your great buying experience with Ed and Nick! Ensuring that you get exactly what you want and are co...


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    Nick was an awesome sales consultant, although new he was very knowledgable. Everything was done in a timely manner. Ed the sales manager was awesome as well. They never made me feel pressured, even told me pros and cons of the other vehicles I looked at. Sold me on the Silverado. Thank you Copeland Chevy for an excellent experience.

    Does recommend this dealer
    Copeland Chevrolet

    Thank you for taking the time to share about your great buying experience with Ed and Nick! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We¿¿¿re glad our team could provide an enjoyable experience for you. We¿¿¿re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!


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  • still waiting.....

    Emailed them about a specific truck they had advertised but when the young lady called me the truck had been sold...But there were other one that ...


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    Emailed them about a specific truck they had advertised but when the young lady called me the truck had been sold...But there were other one that were similar she said that she would email me a list of the other Silverado's right away...Well it's been a week now and still waiting also I specifically asked if the trucks were a double cab or crew cab at least 3 times with the "custom" trim package she told me they were crew cabs...But the "custom" trim package is only available on the double cab not the crew cab as I need a crew not a double

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Awesome Dealings at Copeland Chevrolet

    I am very Happy with my 2008 Silverado 1500..Everything from the purchase to having my truck serviced has been nothing but great ..


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    I am very Happy with my 2008 Silverado 1500..Everything from the purchase to having my truck serviced has been nothing but great ..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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