Maserati, Alfa Romeo, and Fiat of Naperville

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Reviews

Average Ratings

4.0
6 lifetime reviews.
  • Excellent and Quick Service

    Buying process was really very smooth. They also delivered my old car at my home 20 miles far for free. Very friendly people.


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    Buying process was really very smooth. They also delivered my old car at my home 20 miles far for free. Very friendly people.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • the best

    They give you very good and their detail on cars very perfect. And it all hand wash


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    They give you very good and their detail on cars very perfect. And it all hand wash

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Absolutely wonderful

    I have a 2012 500 sport, and I have had several issues with it... Some potentially expensive issues, in fact. The engine on the 500 is too advance...


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    I have a 2012 500 sport, and I have had several issues with it... Some potentially expensive issues, in fact. The engine on the 500 is too advanced for its own good, and the intake valves operate on electric solenoids... Well, those got really messed up some how... And these guys fixed it with no charge, and have continued to give me nothing but the most excellent service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Terrible service

    I spoke to a representative about a car I was interested in. I set up an appointment to come view the car. I live over 3 hours away from this deal...


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    I spoke to a representative about a car I was interested in. I set up an appointment to come view the car. I live over 3 hours away from this dealership, so I scheduled it a week out. They called me almost every day to make sure I was going to keep my appointment. The day of my appointment, the rep called me to confirm I was coming and that the car was still there. I get there for my appointment after driving 3.5 hours to view the car, only to find out that after waiting 45 minutes for someone to help us, that they sold the car 2 days prior. I was very disappointed and upset with this whole experience.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • NEVER HEARD FROM THEM #2

    completely agree with doug-b from pingree grove, il.....for every other car that I've ever inquired about thru cars.com, I've received either a ph...

    Dealer Response

    Thank you for the information. We respond to all inquiries within 10 minutes. It would appear that Cars.com has the routing incorrect. We are wor...


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    completely agree with doug-b from pingree grove, il.....for every other car that I've ever inquired about thru cars.com, I've received either a phone call or email trying from the specific dealership to help. I got neither of these from Maserati of Naperville....probably good indication of how you'll be treated by this dealership

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for the information. We respond to all inquiries within 10 minutes. It would appear that Cars.com has the routing incorrect. We are working on a fix. You can always inquire directly at maseratiofnaperville.com Sincerely, Maserati of Naperville.


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  • Nerver heard from them,,,

    Actually, Zero stars across the board! Contacted the dealer through Cars.com about a specific car...nerver heard back from them.


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    Actually, Zero stars across the board! Contacted the dealer through Cars.com about a specific car...nerver heard back from them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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