Chrysler Dodge Jeep Ram of Indian Trail

New 866-310-3651 Dealer Website
Used 855-876-1908 Email Dealer
Service 866-312-9792

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Reviews

Average Ratings

4.8
113 lifetime reviews.
  • Easy to work with.

    I was working over the enternet with my salesman. It was Great. He responded to all my questions fast. I had no problems with the process.


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    I was working over the enternet with my salesman. It was Great. He responded to all my questions fast. I had no problems with the process.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Best Car buy experience ever

    Great experience from start to finishing with my salesman Anthony Robinson


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    Great experience from start to finishing with my salesman Anthony Robinson

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Our experience

    My husband Kevin and I loved our experience with our sales lady Alice Crowder! She is the best in our opinion! She made our first experience with ...


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    My husband Kevin and I loved our experience with our sales lady Alice Crowder! She is the best in our opinion! She made our first experience with Chrysler a great one! Alice was upfront and honest and extremely knowledgable with helping us select the right car for us. We would definitely purchase from here again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied Customer

    I purchased a jeep approximately 3months ago. From beginning to end the service received was very professional. The sales person, Alice was very p...


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    I purchased a jeep approximately 3months ago. From beginning to end the service received was very professional. The sales person, Alice was very patient & I did not feel rushed. I explained what I wanted & Alice was able to deliver exactly what I was looking for down to the color. I have been buying the jeep brand for over 20 years & found the personnel there in the Indian trail location to be professional & knowledgeable. Even after the sale was made, Alice called back twice to make sure everything was still ok...what great customer service. I felt appreciated & valued & will recommend the Indian Trail location to anyone looking for a vehicle...KEEP UP THE GOOD WORK!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best of the Best!!

    I cannot say this enough, if you need a vehicle make this your FIRST stop.. I have never been to a dealership that actually treated me like a huma...


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    I cannot say this enough, if you need a vehicle make this your FIRST stop.. I have never been to a dealership that actually treated me like a human, listened to what I needed, never pressured me and actually worked with me! My 2017 Ram 3500 is exactly what I needed for my business, Mark Dollard found the exact truck I needed and helped me fully customize it. It was painless. You guys have a happy customer for life! Can't wait to upgrade the rest of my vehicles!! Thanks again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • E.J. Franklin

    Great service and hospitality. Felt at ease with purchase. No pressure and finance was very helpful with paperwork. vehicle was washed, clean and...


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    Great service and hospitality. Felt at ease with purchase. No pressure and finance was very helpful with paperwork. vehicle was washed, clean and fueled. Tags transferred.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great shopping experience

    Friendly and professional staffs, clean facility, warm welcomes...there are too many to list about this dealership. I have had a great shopping e...


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    Friendly and professional staffs, clean facility, warm welcomes...there are too many to list about this dealership. I have had a great shopping experience with them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worst Customer Experience with Service Ever

    If I could leave 0 stars I would. I Dropped off a 2015 JKU with 8,000 miles for a vibration noise in September. Its now January and its still not ...


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    If I could leave 0 stars I would. I Dropped off a 2015 JKU with 8,000 miles for a vibration noise in September. Its now January and its still not returned. I have never been offered a loaner car, they compound the problems with band aid fixes. Now the engine has been replaced and they messed up additional components while trying to "fix" it. This is the worst new vehicle experience I could imagine. 4 months and nothing. To add insult to injury, when I was originally told it was a transmission mount I asked to rotate the tires. They charged me $19.99. Now 4 months later no offer to refund even that small amount. Weeks go by and nothing gets done. Imagine dropping a car off for service and not seeing it for 4 months. It sits outside in the weather and has the torque convertor replaced. engine mounts, transmission mounts, a new engine new body mounts and now a transfer case. Still not returned to me in working order. This has to be some type of joke at this point.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Customer

    Great experience buying my truck! I definitely would recommend Alice Crowder. Go see her and she'll do her best to get you a great deal!


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    Great experience buying my truck! I definitely would recommend Alice Crowder. Go see her and she'll do her best to get you a great deal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    If you are in the market to buy a new vehicle, please go see Alice Crowder at Indian Trail CDRJ. She will work with you and get you the best deal...


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    If you are in the market to buy a new vehicle, please go see Alice Crowder at Indian Trail CDRJ. She will work with you and get you the best deal!! We have bought 2 trucks from her this year, and couldn't have been any happier with the process. She is there to work for you. I highly recommend her. Everyone was professional and courteous. We will definitely go buy from them again! Throughout this process I can honestly say that we have found a friend in Alice Crowder!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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