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Reviews

3.6
8 lifetime reviews.
  • Jacob is the Man! Beautiful Cars!!!!

    Honestly, being from Long Island the last place I thought I would ever go to is the Bronx for a car. I saw the car of my dreams on cars.com at Bes...


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    Honestly, being from Long Island the last place I thought I would ever go to is the Bronx for a car. I saw the car of my dreams on cars.com at Best Auto Group for thousands less than anyone else so I decided to call them . Jacob was very helpfull and professional and although other dealers turned me down because of my bad credit, he got me approved!!!!!! Everything from a to z went smoooooth and i would recomed them to anyone!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very poor customer service

    I sent in an application for an Infinit Q50 and got the run around. My calls were ignored for days. When I was finally able to speak with someone ...


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    I sent in an application for an Infinit Q50 and got the run around. My calls were ignored for days. When I was finally able to speak with someone I ended up being shouted at by the manager, Joe, who didn't find it necessary to take the time to answer questions I had regarding the buying process. He also couldn't tell me any details about the steps that have been taken to secure a loan since sending in my application two days prior. He didn't care enough to touch base with the one who was dealing with my application in order to get a better idea of the situation and answer my questions efficiently. One minute my loan was denied by my current bank, the next minute he didn't even know which banks my application was sent to. Come to find out, the car had been sold. I would never recommend this dealer to a friend.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • great service

    great service, very knowledgeable, gave me a great rate and the car, the car is amazing, thank you best auto .....


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    great service, very knowledgeable, gave me a great rate and the car, the car is amazing, thank you best auto .....

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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