Terrible customer service
BEWARE RUDE and TERRIBLE CUSTOMER SERVICE! Daryn sunders the GM will say he always helps but really doesn’t and is condescending. Stasha will say do it yourself and Hang up on you. Eric finance manger will you never call to say hello you only got problems. You would think these people get to work but all they have is terrible attitudes and get you in debit. Save yourself the time and money and go to elk grove better deals and nicer cars. I know I’m not Beyoncé but it wouldn’t kill these people to be a little nicer after giving them our business. I know I’m not the only person with a terrible experience and that’s sad I hope you read and go somewhere better.
Great Customer Service !!
Our first experience at the location and Robert at the service center was excellent. Provided great quality service with recommendations and follow-up. We will call him again for our next service!
Helpful, professional and kept their word!
Great experience in all areas! I like all of the people I met at the dealership! The service dept. helped me get the best running boards for my truck! Great job!
New car purchase
Best buying experience I have ever had. The sales team is very honest and professional. I will recommend them too family and friends. Thank you
Thank you for the feedback and recommendation, Ree!
Jeep Wrangler pcv valve replacement
I have been going to Folsom CDJR for years. Always good service and professional service advisor's. I also get my Ram 2500 serviced here with no issues.
Thank you so much!
5 Star Service
This dealer has grown busier with customers for service. The wait for an oil change was 2 hrs so I had to come back the next day. I came back again and this time waited only an hour. Check in went smoothly and the service was quick.
Thank you so much, Grace!
Hassle Free, Great Customer Serviced
Greatest car buying experience! Moriah and Charles were the best. Deal done over the phone. Paperwork ready to sign when we arrived. Car also detailed
Jeep Gladiator Purchase
I had a very good buying experience with Folsom Lake CDJP. I worked with Moriah and she was kind and knowledgeable making for a very painless, low pressure buying experience. She also delivered my Jeep to my home in Grass Valley and then spent time going through the features of the Jeep which was much appreciated.
Thank you, Todd!
Excellent service, staff was very helpful and friendly! I would highly recommend Folsom Ram dealership for service. I will definitely continue to have them perform the service on my Ram
Thank you for the feedback and recommendation! We look forward to working with you again.
They do a great job period and I appreciate not being messed with. Repairs are costly and they really help. Appt times available all the time as well. Thanks!
Thank you, David!