Folsom Lake Chrysler Dodge Jeep Ram

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Reviews

Average Ratings

4.7
36 lifetime reviews.
  • Emissions parts for 1993 Jeep cherokee

    Friendly employees right from the start. I needed a few smog hoses and EVAP canister. Devon ordered the hoses I needed and found a source online w...

    Dealer Response

    Thank you, Jeff!


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    Friendly employees right from the start. I needed a few smog hoses and EVAP canister. Devon ordered the hoses I needed and found a source online where I could start my search for a now discontinued EVAP canister. Thanks for your great customer service. Jeff

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, Jeff!


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  • Great experience

    Chris, Kris and Brian made my car buying experience pleasant and pain free. Very friendly and helpful staff that had us in and out quickly. Probab...

    Dealer Response

    Thank you Julie and Jordan!


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    Chris, Kris and Brian made my car buying experience pleasant and pain free. Very friendly and helpful staff that had us in and out quickly. Probably the best car buying experience I've ever had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Julie and Jordan!


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  • Great car buying experience

    Just bought a 2016 dodge bighorn. The process was painless and efficient. Liked dealing with the sales guy and the manager. Would recommend com...

    Dealer Response

    Thank you for the recommendation, Kristin!


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    Just bought a 2016 dodge bighorn. The process was painless and efficient. Liked dealing with the sales guy and the manager. Would recommend coming back.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the recommendation, Kristin!


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  • Very Happy With My Car Buying Experience

    My family and I are so happy with our car buying experience at Folsom Lake Chrysler Dodge Jeep Ram. Our sales person Julian, was so helpful and k...

    Dealer Response

    Thank you very much for the feedback and recommendation, Linda!


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    My family and I are so happy with our car buying experience at Folsom Lake Chrysler Dodge Jeep Ram. Our sales person Julian, was so helpful and knowledgeable and really listened to what our needs were .He helped us find the right car for our family. After all was done they gave us a free pizza coupon (What a nice treat, didn't have to think about dinner that night!) and toys for my kids to keep that kept them entertained while we were there. We will definitely recommend them to our family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for the feedback and recommendation, Linda!


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  • Devon in Parts is Awesome

    I took my truck to Folsom Dodge for a recall notice. They noticed that other repairs were needed. (of course)....part of their job to make sure t...

    Dealer Response

    Thank you for the feedback!


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    I took my truck to Folsom Dodge for a recall notice. They noticed that other repairs were needed. (of course)....part of their job to make sure the vehicle is safe.. I get it... Quote for the repair was a but outlandish,so I did it myself, which brought me to the parts department. This is where I met Devon. She is very sharp and delivers great customer service. She really knows her stuff and was great work with.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback!


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  • I had a great service appointment and Smog check

    I took my truck in for a smog and oil change. They checked everything was working and I needed a belt. I was happy that it was a cheap fix and the...

    Dealer Response

    Thanks, Heather!


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    I took my truck in for a smog and oil change. They checked everything was working and I needed a belt. I was happy that it was a cheap fix and the service advisor Robert was really helpful. Thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks, Heather!


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  • Great Service in the Service Center

    I was ready for a long wait, vague answers, and god knows what needs to get repaired and what the list will look like. However, Robert took the ti...

    Dealer Response

    Thank you very much for the kind words and feedback!


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    I was ready for a long wait, vague answers, and god knows what needs to get repaired and what the list will look like. However, Robert took the time to explain in full detail what was discovered, and made available multiple options while educating us as the vehicle owner in a very warm manner. Not once did we feel rushed, it was a very pleasant experience. Several times he checked on us during our short wait, and made sure that we knew where we were in the process. Robert was very personable, and let us know that we were in good hands. Thanks again Robert!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you very much for the kind words and feedback!


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  • Dealership that cares

    I was in an upside down lease that my family was too big for with the help of Dillan and Bud we where able to make a deal happen. Please with the ...

    Dealer Response

    Thank you for the kind words and feedback!


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    I was in an upside down lease that my family was too big for with the help of Dillan and Bud we where able to make a deal happen. Please with the staff as they took care of me and my family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words and feedback!


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  • Dylan Smith

    Dylan met us at the door with great enthusiasm, he listened to our needs and only showed us cars that fit our needs. The second car he showed us f...

    Dealer Response

    Thank you very much for the feedback and recommendation, Grace!


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    Dylan met us at the door with great enthusiasm, he listened to our needs and only showed us cars that fit our needs. The second car he showed us fitted those needs to a T. Car buying has never been easier. Look for Dylan people, it will be worth your while

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for the feedback and recommendation, Grace!


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  • excellent customer service

    Came to upgrade the Challenger and Dylan Smith hooked it up. Got my test drive, got friendly service, no added pressure past basic salesmanship. I...

    Dealer Response

    Thank you very much for the kind words and feedback, Joshua! This is exactly how we want our clients to feel when working with us.


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    Came to upgrade the Challenger and Dylan Smith hooked it up. Got my test drive, got friendly service, no added pressure past basic salesmanship. I was in a hurry and they accommodated.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for the kind words and feedback, Joshua! This is exactly how we want our clients to feel when working with us.


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