Anchor Buick GMC

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Statement. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Statement

Reviews

4.5
(12 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

Want to share your experience with this dealership?

Write a review
5.0

Customer

My service was completed to my satisfaction. I thank the service department for their professionalism, knowledge and customer caring.

Dealer response

Thank you!

5.0

AC repair

I had my AC Compressor and Condensor changed on my 2011 Lacrosse. Everything went well & AC is nice and cold now.

Dealer response

Thank you!

5.0

Quick repair of a loose part

Fast no wait with appointment and advised our options and completed the job quickly.

Dealer response

Thank you!

5.0

Car service review

Thanks! friendly, efficient, helpful which I appreciate.

Dealer response

Thank you!

5.0

Repair of headlamp

The company helped me get a repair of my complete headlamp assemble and cover. They replaced it within an hour.

Dealer response

Thank you!

5.0

Jean Antonelli

I would never use any other dealership - - they are the BEST!

Dealer response

Thanks Jean! Tom

1.0

Be aware your warranty will not be honored

I purchased a new premium Buick form Anchor in Elkton. I am not sure if its the dealer or GM but these folks do not stand behind their product. They have a playbook of excuses to ensure your warranty issues are not paid for by them. I buy for a living and I can tell you from professional experience, if your a shy person who does not like to argue do not buy a vehicle form Anchor becuase your on your own. You buy a vehicle in the luxury class and they treat you like you bought a chevy. be careful!

Dealer response

I am disappointed to read this. Please contact my service director John Webb to address your concerns. I am your advocate to GM and GM's representative to you. I need more information to find out what the issue was here. Thanks for letting me know. Tom Williams owner/partner

5.0

Oil Change

Service completed in a timely manner as requested.

Dealer response

Thank you!

4.8

Anchor GMC review

Friendly sales process. I bought the Acadia by the end of the day. Service dept is quick and painless. It was my first GMC vehicle and I am pretty sure we will be getting our second within a year.

Dealer response

Thank you for your business! Tom Williams owner/partner

5.0

Windshield Repair

Kevin Miller once again came to my rescue. I had crack in my windshield on my car I discovered on Wednesday 1/8/2020. I called him that morning and told him and he told me to bring it in first thing Friday morning 1/10/2020. I did and it was fixed the price was good and I was on my way. He is always caring and professional. Super knowledgeable and gives excellent service. It's this example of service that keeps me coming back and makes me always recommend the Anchor Dealership.

Dealer response

Thank you Sean! Tom Williams

Read all 12 reviews