Tony Hyundai Honolulu

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
379 lifetime reviews. Includes reviews of Tony Hyundai Honolulu from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    February 27, 2019

    He was rude!!! Came out made sure everyone knew he was "the boss" kept repeating himself over and over he, "can do what he wants" he's the BOSS!!! Talked... down to us.... I can't imagine all the employees that have to work for him.... or literally under him!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    You talked about how you would sell the silver Hyundai car to us even knowing that we weren¿¿¿t happy with it, and it was shaky and when you stepped o...n the gas it didn¿¿¿t catch right away. You said it was inspected and pretty much you can give us a cheap price in that car. Why would you sell a car, first of all, that we weren¿¿¿t happy with? Secondly let us buy a car from you knowing we weren¿¿¿t satisfied with it? Unbelievable! Did you know we originally came to buy a white Hyundai that was on your internet website, when we got to your place of business it was sold last night. Your salesman was trying to make us happy and help find a car for us.

  • 5.0 out of 5
    December 11, 2018

    Our family went to Tony Hyundai because we decided to buy a new car. Richard answered all our questions in detail patiently. We had a great experience... there !

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha, thank you so much for sharing your experience. Richard is great and works hard to provide the best customer service. Richard will always be the...re for you. We appreciate you choosing Tony Hyundai Honolulu. Enjoy your new vehicle.

  • 5.0 out of 5
    November 9, 2018

    Awesome service all around from the service department, sales, and financing. They answered all my questions and assisted in finding the proper documents... for me to purchase my lease. Thanks for your excellent customer service.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Aloha Jennifer, we appreciate you taking the time in reviewing your visit with us. Our staff works hard to provide the best customer service, so I am ...happy to hear that reflected on your last visit. Thank you Jennifer for choosing us here at Tony Hyundai Honolulu.

  • 5.0 out of 5
    October 26, 2018

    I am first time experienced very kind, polite and caring sale person. I am highly recommend Richard Nakanishi. I would like to introduce to my friends... and family. Also, I will buy from him again.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha, thank you so much for taking the time in leaving a positive review. Richard is great and works hard to provide the best customer service. I am ...happy to hear he was helpful in finding the vehicle perfect for you. We appreciate you choosing us here at Tony Hyundai Honolulu. We hope you enjoy your new vehicle.

  • 5.0 out of 5
    October 10, 2018

    Richard was very helpful and no pressure sales. good and honest. will be back to purchase future vehicles. fast and outstanding service. I came in 3 days... before purchase and came back to purchase only took 3 hrs to drive out the door with my new 2018 elantra sport turbo.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha, thank you so much for taking the time in leaving us a positive review. Richard is great and works hard to provide the best customer service, so... I am happy to hear he was helpful in finding the vehicle perfect for you. The 2018 Elantra GT is a great vehicle. We appreciate you choosing us here at Tony Hyundai Honolulu. Enjoy your new vehicle.

  • 5.0 out of 5
    October 4, 2018

    Went in for my first car buying experience. Booked an appointment for a test drive and was accommodated by Mr. Richard Nakanishi. Had some complimentary... coffee while I waited for some paperwork and then was shuttled down to the lot where the car I was interested in was located. From the moment I walked in until when I left with my new car, Richard was very pleasant and patient. I also worked with John Travis on the phone and he did a great job answering the multitude of questions that I had about paying for the car. Scott walked us through the final step of all necessary paperwork, and he was awesome to work with also.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha, thank you so much for taking the time in leaving us a positive review. I am pleased to hear your first car buying experience was great and succ...essful. With the help of Richard, John and Scot you found the vehicle perfect for you. Richard is great and is just a phone call away if you have any further questions. We appreciate you choosing us here at Tony Hyundai Honolulu. Enjoy your new vehicle.

  • 5.0 out of 5
    September 29, 2018

    Thanks to Richard Nakanishi. He is very knowledgeable, and answered all our questions with confidence. Pleasant and helpful. Thanks to John Travis, who... worked hard in getting the financing that would work for us. Great experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha, thank you so much for taking the time in leaving a positive review for Richard and John. I am happy to hear they both were very helpful in find...ing the vehicle perfect for you. If you have any further questions for either of them, they are just a phone call away. We appreciate you choosing us here at Tony Hyundai. Enjoy your new vehicle.

  • 5.0 out of 5
    September 20, 2018

    Richard was very friendly and professional from the time I walked til the time I drove away. I had an appointment to see and test drive the car on Thursday... but due to my mistake I showed up a day early but still accommodated me. it proved to me 100% customer service. I would recommend him anytime

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha Harley, thank you so much for taking the time in leaving us a positive review. I am happy to hear Richard was great and very helpful in finding ...the vehicle perfect for you. If you have any further questions Richard is just a phone call away. We appreciate you servicing your vehicle with us. We hope you enjoy your new vehicle.

  • 5.0 out of 5
    September 18, 2018

    Richard, Was very nice and easy going. I highly recommend you see him, in the event of looking to buy a Hundai. They are fast and friendly.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Aloha, we appreciate you taking the time in leaving us a positive review about Richard. Richard is great and I am happy to hear you got to work with h...im in finding the vehicle perfect for you. He is just a phone call away if you have any further questions. Thank you for choosing us here at Tony Hyundai. Enjoy your new vehicle.

  • 5.0 out of 5
    September 1, 2018

    Thank you for the awesome service, Tony Hyundai is the Best and I wouldn't expect anything less!! For Lloyd, Give that Man a Raise!! Aloha and Mahalo🤙🏼

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Aloha, thank you so much for taking the time in leaving us a positive 5 star review. I am happy to hear Lloyd and the rest of the staff provided the b...est service for you. We appreciate you servicing your vehicle with us. We hope to see you at your next service appointment.

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