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Reviews

Average Ratings

4.6
245 lifetime reviews. Includes reviews of Fette INFINITI from DealerRater.com
  • I am pleased

    I bought a Wolkswagen GTI from this dealership and the experience was very good.


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    I bought a Wolkswagen GTI from this dealership and the experience was very good.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Pleasant purchase
    March 12, 2017

    Was in the market for a 2017 QX 60 for my son and his wife and we shopped around other competitors went to other dealerships by far this is the ...


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    Was in the market for a 2017 QX 60 for my son and his wife and we shopped around other competitors went to other dealerships by far this is the best presentation also very good SHowroom everybody is knowledgeable about the product

    Does recommend this dealer

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  • 2017 Q60
    March 12, 2017

    The the whole experience was a great I walked in with my wife to test drive a q60 the salesman very well and we ended up going home with the car t...


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    The the whole experience was a great I walked in with my wife to test drive a q60 the salesman very well and we ended up going home with the car that they found the color and options that we wanted no pressure got a fair deal can't complain will recommend anybody in the market for a Q60

    Does recommend this dealer

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  • Easy and simple
    March 4, 2017

    The process was easier at Fette infiniti we went in to test drive a car and we were presented the features benefits of the vehicle and overall we ...


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    The process was easier at Fette infiniti we went in to test drive a car and we were presented the features benefits of the vehicle and overall we were happy after choosing the color and options we drove with the car that day

    Does recommend this dealer

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  • Good experience buying used Infinity QX60
    March 3, 2017

    Came in Fette Infiniti looking for a used 7 seater SUV. Already looked at 2014 GMC Acadia, Buick Enclave and finally Infiniti QX60. Carlos Colon...


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    Came in Fette Infiniti looking for a used 7 seater SUV. Already looked at 2014 GMC Acadia, Buick Enclave and finally Infiniti QX60. Carlos Colon was my sales manager and provided excellent service. Not pushy at all and was very helpful answering questions. He found the vehicle that was in my budget and had the options I wanted. Test drove it and couple days later brought my wife in to approve. We filled out paper work then drove it home. So far so good and I also bought the extended bumper to bumper warranty which was completely my decision and not hassled to purchase. In terms of price I used CarGurus and KBB as the basis for my negotiation. I was impressed with their car prep and handed it to me almost looking brand new.

    Does recommend this dealer

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  • Totally useless
    February 27, 2017

    This dealership is loaded with incompetence and dishonesty and Charles here is one of them. After a deal fell through not only did they not want t...


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    This dealership is loaded with incompetence and dishonesty and Charles here is one of them. After a deal fell through not only did they not want to issue a refund of my deposit , but they also ran a hard credit inquiry DAYS after the deal did NOT go through! Then, blamed each other like cockroaches they are. STAY away, and this guy here is full of excuses!

    Does not recommend this dealer

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  • 5 stars all the way
    February 24, 2017

    I would like to share my great experience at Fette Infiniti and highly recommend them to any one in the market for a vehicle and to have a great e...


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    I would like to share my great experience at Fette Infiniti and highly recommend them to any one in the market for a vehicle and to have a great experience. The whole staff is highly knowledgeable and friendly. Thank you all!!

    Does recommend this dealer

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  • Rami Homsi
    January 19, 2017

    Leased my car with Rami and he told me Sirius xm was free for the full term of my lease. After 3 months, I got a letter from Sirius saying my free...


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    Leased my car with Rami and he told me Sirius xm was free for the full term of my lease. After 3 months, I got a letter from Sirius saying my free subscription was up and when I followed up with Rami he said he could do nothing about it and didn't even try to help. Typical salesman just trying to get the sale! Will never use again

    Does not recommend this dealer

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  • Worst new car experience i had in my lifetime
    January 10, 2017

    I purchased a Q50 from Fette in December 2016. They were scheduled to deliver the car to me in the morning, but they came at 9:30 PM when it was ...


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    I purchased a Q50 from Fette in December 2016. They were scheduled to deliver the car to me in the morning, but they came at 9:30 PM when it was dark outside. The delivered the car with a damaged paint job that was not visible at night. The next morning when I called to complain I was told that it will be taken care of after the new year because they are too busy right now. It is now mid-January and I still have not had my car repaired. I was told that they would pick up my car on Monday 1-9-17 but when they did not show up I was advised that they are upset that I complained to Infiniti Corporate and will not come that day. Still waiting on them to come pick up and repair the car. If this car was delivered during the day like it was supposed to be I would never have signed for it and would have sent it back. Buyer Beware. If you have a problem with your new car you will be on your own.

    Does not recommend this dealer

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  • Always an AWESOME experience
    January 9, 2017

    It is always a pleasure visiting this dealership. Gary my service advisor is always very professional and honest. I've never ran into a person th...


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    It is always a pleasure visiting this dealership. Gary my service advisor is always very professional and honest. I've never ran into a person that is so caring and in tune with the customer's needs. From sales to service, Fette Infiniti is the best.

    Does recommend this dealer
    Came in for service or repair

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