Folsom Lake Volkswagen

Reviews

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23 lifetime reviews.

  • 5.0 out of 5
    February 15, 2016

    Just purchased a 2016 Golf Autobahn w/performance package. Awesome car. The dealership and staff are very friendlty and I didn't fee pressure whatsoever.... I got the payment i wanted and am looking forward to a great driving experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    September 20, 2015

    I was met promptly at arrivalon Sept. 6 . I got A free car wash despite drought. I was a'layed of Fears of grease obtains on doors. Bob

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob, thank you for taking the time to leave us with this review. We really appreciate hearing from our customers and I'm happy our team took care of y...ou. Please let us know if there's anything you need as it would be our pleasure to assist you. Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    August 29, 2015

    When I arrived at Folsom VW, I was undecided on what car I wanted. I also thought I was going to have to have a used car. Let me just say TYLER is Amazing!... He knows what he is selling through owner experience, Not just a few trainings and reading book. He walked me through everything and was incredibly informative, took the time to allow me to make my decision with no pressure. He also showed me how I could save money by buying the car I truly wanted! I fell in love with the Passat TDI and he helped make it Happen within my budget!!! I LOVE Folsom VW for helping make this happen. I will only recommend them. They did not create customer satisfaction that day, they created customer Loyalty! Thank You TYLER!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Lisa, congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Tyler and our ...staff were able to provide you with the pressure-free and knowledgeable service that Folsom Lake Volkswagen is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    August 21, 2015

    Shawn and Carl are the best in town by far. They stand by every word and commitment they make. Wouldnt buy a car anywhere else.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Gavin, we appreciate you taking time to leave us a great review! We are pleased to know that Shawn and Carl did a great job in assisting you in your p...urchase. They are indeed great assets to our team! If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    August 16, 2015

    I was a blessing to buy a car from this dealership especially Mike Hatfield. Finally; a professional experience at a car dealership which is very hard... to find. The only pressure that was evident in how hard they worked to get me a terrific deal on a 2014 Passat based on my situation. I drove away saying to myself this dealership deserves my loyalty. Best Dealership in the Sacramento Valley hands down!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Phil, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Mi...ke's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. Enjoy your Passat! If you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again! Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    August 15, 2015

    Mike Hatfield and Michael Zilverberg were great!! They made my experience easy

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jason, thank you for your kind words and congratulations on your purchase! We are very happy to hear that it was a smooth process for you with the hel...p of Mike and Michael as we know buying a car takes time out of your day. Enjoy your new car and make sure to follow us on Twitter and like us on Facebook to get a hold of the latest deals. Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    July 13, 2015

    came in too look at a wrx before i even got to the car mike hatfeild told me every inch and detail of the car he took me for a test drive it was amazing... he even showed me how the proper way to drive the car is every one in this place is amazing if your gunna by a car come here they wont let you down.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Steven, we appreciate you taking time to leave us a great review! We are pleased to hear that Mike did a great job in assisting you in your purchase. ...If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    July 13, 2015

    My wife and I were very lucky to run into Michael Hatfield at Folsom Lake Volkswagen. He was courteous, professional and patient as we test drove a number... of used vehicles before making a decision. If you find yourself looking for a VW, I highly recommend you contact this dealership and find out when Mike will be on the lot -- you'll be glad you did.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey Roy! Thank you for this great review! Michael is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you ...again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    July 5, 2015

    Thanks Shawn Trujillo for the great service you provided me on 7/5/15 during the buying process, i will defenetly come back next time i need to buy another... car,

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this amazing review, Sal! I am happy to hear that Shawn was such a great help throughout the entire process and that he provided you gre...at service. Congratulations on your new purchase and we look forward to seeing you again soon! Best regards, Michael Zilverberg - General Manager, mikez@folsomlakevw.com, 916-542-2888

  • 5.0 out of 5
    June 30, 2015

    Hats off to Folsom Lake. Very transparent, informative and low-pressure. Presented the facts, fought for my business and won me over with service. Mike... Hatfield answered all my questions about the car I was interested in in a very professional, knowledgeable and courteous manner. He was very transparent and helpful in getting me the information I needed to make my decision. Mike Zilverberg were very helpful in answering my questions and concerns in a very transparent and respectful manner. He was able to put together a very competitive bid that beat that of other dealers in the area.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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