Reviews
Friendly Service, always making sure your needs are met.
Friendly Service, always making sure your needs are met. Aaden and the service advisors are friendly and knowledgeable.
Friendly Service, always making sure your needs are met.
Friendly Service, always making sure your needs are met. Aaden and the service advisors are friendly and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service manager took time to answer my questions and
The service manager took time to answer my questions and show me the procedures needed for my question. Then he noticed that I had a low tire indicator and ask if he could pull in the shop and air up all the tires just took just a few minutes and everything was fine couldn’t ask for anything better Thank you again. Have a great day.
The service manager took time to answer my questions and
The service manager took time to answer my questions and show me the procedures needed for my question. Then he noticed that I had a low tire indicator and ask if he could pull in the shop and air up all the tires just took just a few minutes and everything was fine couldn’t ask for anything better Thank you again. Have a great day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
I truly enjoyed shopping for our hybrid forester here!
I truly enjoyed shopping for our hybrid forester here! The sales associate Quin was knowledgeable, honest, and kind. Overall everyone we encountered was great and not pushy. We actually left the dealership to see if we would like a hybrid RAV4 better and came back, not only because we liked the forester better but also because Quin was awesome. I highly recommend this dealership if you are in the market for a Subaru!
I truly enjoyed shopping for our hybrid forester here!
I truly enjoyed shopping for our hybrid forester here! The sales associate Quin was knowledgeable, honest, and kind. Overall everyone we encountered was great and not pushy. We actually left the dealership to see if we would like a hybrid RAV4 better and came back, not only because we liked the forester better but also because Quin was awesome. I highly recommend this dealership if you are in the market for a Subaru!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rivertown Subaru always tries to meet me in the middle
Rivertown Subaru always tries to meet me in the middle with scheduling and expenses: very detailed inspection and a timely manner of delivering the message.
Rivertown Subaru always tries to meet me in the middle
Rivertown Subaru always tries to meet me in the middle with scheduling and expenses: very detailed inspection and a timely manner of delivering the message.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent work, on time.
Excellent work, on time. Financing for repairs made easy and affordable.Amber was especially helpful in dealing with an aftermarket warranty.
Excellent work, on time.
Excellent work, on time. Financing for repairs made easy and affordable.Amber was especially helpful in dealing with an aftermarket warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru Rivertown! Thank you again, and have a fantastic day!
I was worried about low tire pressure and my Subaru
I was worried about low tire pressure and my Subaru location got me in and fixed the valve quickly The staff was helpful and took care of everything I needed.
I was worried about low tire pressure and my Subaru
I was worried about low tire pressure and my Subaru location got me in and fixed the valve quickly The staff was helpful and took care of everything I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kristi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru Rivertown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amber the service manager was absolutely amazing.
Amber the service manager was absolutely amazing. She went above and beyond. Even though it took a while to repair my vehicle they stuck me in a rental with no problem. Highly recommend Rivertown Subaru
Amber the service manager was absolutely amazing.
Amber the service manager was absolutely amazing. She went above and beyond. Even though it took a while to repair my vehicle they stuck me in a rental with no problem. Highly recommend Rivertown Subaru
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Kimberly, we're happy you found Amber to be so supportive during your experience here at Group 1 Subaru Rivertown. Thanks for the recommendation, and have an amazing day!
Amber the service manager was absolutely amazing.
Amber the service manager was absolutely amazing. She went above and beyond. Even though it took a while to repair my vehicle (which was expected)they stuck me in a rental with no problem. Highly recommend Rivertown Subaru.
Amber the service manager was absolutely amazing.
Amber the service manager was absolutely amazing. She went above and beyond. Even though it took a while to repair my vehicle (which was expected)they stuck me in a rental with no problem. Highly recommend Rivertown Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I had an amazing experience with the tire service on my
I had an amazing experience with the tire service on my Subaru! From start to finish, everything was smooth and professional. Curtis really made things happen and went above and beyond to ensure everything was taken care of quickly. And a huge shoutout to Miss Amber ? she?s the best! She took great care of my car and made me feel confident it was in good hands. Highly recommend this team for anyone needing quality service and friendly customer care!
I had an amazing experience with the tire service on my
I had an amazing experience with the tire service on my Subaru! From start to finish, everything was smooth and professional. Curtis really made things happen and went above and beyond to ensure everything was taken care of quickly. And a huge shoutout to Miss Amber ? she?s the best! She took great care of my car and made me feel confident it was in good hands. Highly recommend this team for anyone needing quality service and friendly customer care!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jarius, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Subaru Rivertown! Please don't hesitate to reach out if there's anything additional we can do for you.
We were there to get a tire rotation and oil change, but
We were there to get a tire rotation and oil change, but there was a leak on the transmission pan around the gasket. We were there 6 1/2 hours which should have taken no longer than two hours maximum very disappointed in the long wait
We were there to get a tire rotation and oil change, but
We were there to get a tire rotation and oil change, but there was a leak on the transmission pan around the gasket. We were there 6 1/2 hours which should have taken no longer than two hours maximum very disappointed in the long wait
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are sorry we did not meet your expectations; I do apologize for the inconvenience, and I will reach out to you discuss it further. Kenneth Cook Service Manager - Group 1 Subaru Rivertown 706-780-4463 | kcook1@group1auto.com