Hendrick Chevrolet Birmingham

(4.4) 316 reviews

Dealer on Cars.com since July 2014

Currently in stock!

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New Used Service

Today's Hours

Sales 1:00 PM - 6:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun 1:00 PM - 6:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.4
316 lifetime reviews. Includes reviews of Hendrick Chevrolet Birmingham from DealerRater.com
  • Awesome buying experience

    The entire staff was friendly and helpful. They worked hard to find the right vehicles for us. We purchased 2 within 3 days and are totally satisfied

    ...

    with the experience. We will definitely be back and will recommend Hendricks to everyone we know.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are very happy that you had a great experience and hope to have a long car buying relationship with you. If we can be of any service please feel fr

    ...

    ee to give us a call any time!


  • Great experience!

    Rashad Reed and Miguel provided awesome customer service! Great assets to your company.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • My experience at Hendricks Chevrolet

    I simply just want to say when I went to Hendricks Chevrolet to buy a car Devin Alexander made my car buying experience a good one. I left a happy cus

    ...

    tomer. Thank you Hendricks Chevrolet and thank you Devin.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.4

38 lifetime reviews of the Service Department.
Includes reviews of Hendrick Chevrolet Birmingham from DealerRater.com

  • 5 hour oil change

    Waited five hours for a simple oil change and wash was told a couple hours max.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • They scratched my vehicle during a scratch repair

    IMG_1661.JPGIMG_1693.JPG I left my vehicle with Hendrick about a month ago. They were supposed to repair a small scratch on my passenger door. It sat

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    at Hendrick for two weeks and after numerous calls they finally told me to pick it up and they would schedule a day for this repair. I scheduled the date for about a month out. I dropped my vehicle off at 8AM on a Monday (the date and time for my appointment). I gave them a couple of days and with no response capped them. Tyler Thrash told me that it wasn't done and he couldn't make them work any faster. I called him back two days later and he said it would be done later that day. I showed up Friday night to pick up my 2017 SS 1LE with 1800 miles, and it was extremely dirty, and had dirty hand prints all on the inside. When I got my car home, I realized that there were two scratches on the vehicle and immediately notified Tyler Thrash. That was one week ago. I wouldn't recommend anyone buy a vehicle from this dealership. If you have a paint issue, I wouldn't take it here for repairs unless you want additional scratches and a very dirty This is the worst service I've ever experienced. I've also complained about this to many people and several have also had bad experiences here. After this service I'm also going to advise these other people to submit a review to shed light on this dealership.

    Customer Service
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing

    Wheel Balance

    $49.95 and up*

    Oil, Filter Change

    $34.95 and up*

    Tire Rotation

    $24.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since July 2014

We are a Full Service Chevrolet Dealership and are here to help you in anyway that we can. Hendrick Chevrolet of Hoover features 300 new and 100 pre-owned vehicles on site with access to more than 6,000 pre-owned vehicles at HendrickCars.com. The 60,000-square-foot dealership, which recently underwent renovations, sits on a 7.5-acre property; hosting 38 service bays and offering numerous customer amenities including free Wi-Fi and shuttle service to area attractions and locales.

"I LIKE IT LIKE THAT!!!"
Hendrick Chevrolet Birmingham
1620 Montgomery Hwy Hoover, AL 35216
New (205) 994-6163
Used (205) 994-6473
Service (866) 949-0405
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