Hendrick Chevrolet Birmingham

Reviews

Average Ratings

4.4
314 lifetime reviews. Includes reviews of Hendrick Chevrolet Birmingham from DealerRater.com
  • Awesome buying experience

    The entire staff was friendly and helpful. They worked hard to find the right vehicles for us. We purchased 2 within 3 days and are totally satisf...

    Dealer Response

    We are very happy that you had a great experience and hope to have a long car buying relationship with you. If we can be of any service please fee...


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    The entire staff was friendly and helpful. They worked hard to find the right vehicles for us. We purchased 2 within 3 days and are totally satisfied with the experience. We will definitely be back and will recommend Hendricks to everyone we know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are very happy that you had a great experience and hope to have a long car buying relationship with you. If we can be of any service please feel free to give us a call any time!


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  • Doug Stephens

    Doug Stephens was a lot of help and answered all the questions I had when buying a car! I would recommend him to all my friends when they a sear...


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    Doug Stephens was a lot of help and answered all the questions I had when buying a car! I would recommend him to all my friends when they a searching for a car! 3mom

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Car Sale Experience!

    Terry Skinner did an outstanding job on assisting me with my car purchase. I told him the type of a vehicle I wanted and he worked effortlessly to...


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    Terry Skinner did an outstanding job on assisting me with my car purchase. I told him the type of a vehicle I wanted and he worked effortlessly to help me get my dream car! I am comfortable with my monthly payments and got a great deal. I have recommended my family and friends to Terry and he has provided them all with the same level of services! I am 100 percent satisfied with my purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5 STAR

    Hendrick Chevrolet is a great place to get a car from and they will go out of there way to get you into what you ask for I’ve had two great experi...


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    Hendrick Chevrolet is a great place to get a car from and they will go out of there way to get you into what you ask for I’ve had two great experiences with Hendrick’s if you go in or call ask to speak with Christie Taylor or Scott Thomas and you have my word you’ll leave with a smile.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hendricks trashed my 2017 Silverado

    I bought a new 2017 Chevy Silverado 1500 in August 2017. The body shop damaged the paint on my truck when I took it to have some dents fixed. Som...


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    I bought a new 2017 Chevy Silverado 1500 in August 2017. The body shop damaged the paint on my truck when I took it to have some dents fixed. Someone used a polisher that didn’t know what they were doing. Now there is an obvious difference in the way the paint looks on the trucks left and right side. So now I am driving a $58000 truck that looks terrible.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 5 hour oil change

    Waited five hours for a simple oil change and wash was told a couple hours max.


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    Waited five hours for a simple oil change and wash was told a couple hours max.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2017 Corvette ZO6

    I first met Gary Nelson in March of 2017. I began looking at a Corvette ZO6. Gary talked to me calmly and answered all of my questions helping me ...


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    I first met Gary Nelson in March of 2017. I began looking at a Corvette ZO6. Gary talked to me calmly and answered all of my questions helping me figure out which options made sense for me. He also allowed me to drive one for an extended period of time one day so I could really decide if I would be happy with long term ownership. His approach was very professional and friendly at all times. I value his product knowledge and the way he treats his clients. I wanted a relationship with him for the long term. Gary, above everything else, was why I bought from Hendrick. Adam Crane did a great job being straight forward during final negotiations about the car and trade value of my current car. He never tried to hide anything or play games. Lonnie Andry did a good job getting every document we needed and helping me figure out what other options made sense for me. In this case, I prepaid for all the oil changes I will need for about 40k miles. After the sale was complete and the car was delivered, all of these men had the same service oriented attitude towards me. I feel like I have friends in the dealership. I would absolutely suggest that people I know go to Gary and Hendrick for a Corvette or any other Chevy product.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • No after sale support

    Since I purchased my vehicle I can’t get no one to return my calls money that was due to me I never received and two months later the finance comp...


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    Since I purchased my vehicle I can’t get no one to return my calls money that was due to me I never received and two months later the finance company from the vehicle I traded in keep calling me about the can have never been paid off the after sales customer service stinks with a bad odor and you can bet that I am going to spread the word

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Beware of this Dealership!
    September 28, 2017

    Beware of this dealership. My ex and I went into buy a 2016 Golf GTI. We should have done some research before we got ourselves caught up in this ...


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    Beware of this dealership. My ex and I went into buy a 2016 Golf GTI. We should have done some research before we got ourselves caught up in this mess. We thought with him being an emaployee, we would get a deal on this car. However, after signing all of the paperwork, I realized they overcharged us for everything! I am now trying to cancel my GAP and Oil Change Program (which was charged insanely high), and I can not get anyone to call me back. I called this morning and instead of someone calling me back, I called them four hours later. When I finally talked to someone in Finance, they gave me the third degree of why I needed a copy of my paperwork. Paperwork for a VEHICLE I PURCHASED. And then when I went in to get the paperwork, they did the same thing and gave me one piece of paper. All this dealership cares about is getting as much money as they can, even if it means screwing over employees and taking advantage of young people that aren't familiar with purchasing a vehicle.

    Does not recommend this dealer

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  • Fed up!!! No help

    Not help at all. Requested info on Tahoe. Was sent info on truck. Emailed them back to request correct info. Got a robo email that someone w...


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    Not help at all. Requested info on Tahoe. Was sent info on truck. Emailed them back to request correct info. Got a robo email that someone would contact me soon. Nothing

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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