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Oil change, incorrect tire pressure.
Had oil change and oil filter, this was done in reasonable time. The tire pressure was in correct and I had to inflate tires to the proper PSI.
Lou is great! I will always go to the guy and the dealership for my trucks needs. Thank you so much premier ! Fast and reliable is there strong suits
Staff are extremely helpful , knowledgeable, and professional. They are backed by a great management team. They have an incredible selection of new and used cars. My family and I have made a few purchases with Premiere CDJR of Buena Park in the past and we are always beyond satisfied with the costumer service they provide. 100% recommended.
Service is horrible, service advisor Giovanni Valerie is...
Service is horrible, service advisor Giovanni Valerie is more interested in diagnosis from his chair than helping customers, I have a 2015 2500 diesel truck and a 2018 JLU Rubicon so between the two vehicles I have spent well in excess of 100K! You would think this dealership would at least help. Worst experience of my life, don’t worry I called Dodge and they agree with me, they are directing me to a more helpful dealer!
As the owner of an elevator company, we go through a lot...
As the owner of an elevator company, we go through a lot of vehicles. I decided to contact Premier's fleet department for pricing on two (2) one ton trucks with utility body and lift gates. The fleet salesman said he would call me back after checking inventory. No response. Tried to call the General Manager, Augie. Sat on hold for 20 minutes and called it a day. If you cannot be responsive on the front side, I cannot imagine what your service is like after the sale. Lot our business before you ever earned it.
I have bought from Patrick Graham for years now. He is...
I have bought from Patrick Graham for years now. He is helpful and makes the experience great and fast. He’s the best commercial guy you will meet. You have to hit him up for your next truck. He always goes that extra mile !
Martin jacobo in the service department was great and very professional. I highly recommend you go to him to get service on your vehicle. He will get you taken care of.
I bought my New Scatpak Charger there and paid extra for 8 oil changes only to have service guy tell me my there was no record of that! after 3 changes I had to go to jiffylube!
Great work by the Service Dept!
Great service from the mechanic and the tire guys, along with the service advisor. I definitely will go back and I recommend them. Knowledgeable and thorough in their work.
One of the service advisor name George San Martin is so...
One of the service advisor name George San Martin is so unprofessional. Instead of greeting me "good morning, how can I help you?" but instead he greeted me "someone will be right with you, are you picking up parts". I guess he ask me that because I was wearing beat up shirt, shorts, I don't know. But my point is, you never assume why is that person there, ask politely. I used to go to Cerritos Dodge but i moved i have no choice but to go here. Cerritos Dodge advisors nice and polite, they make you feel welcome there.