Premier Chrysler Jeep of Placentia

Reviews

Average Ratings

4.0
25 lifetime reviews.
  • Very Happy with their customer service

    Took my durango rt for an oil change. Fist time i felt welcomed. Great customer service!


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    Took my durango rt for an oil change. Fist time i felt welcomed. Great customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Sandra Ruiz

    Went to this dealership to have an oil change done on my 2016 hellcat. I was putting it off because dealerships are usually not ideal for children...


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    Went to this dealership to have an oil change done on my 2016 hellcat. I was putting it off because dealerships are usually not ideal for children and the waiting process can be lengthy but today was a game changer. Daniel in service greeted us right away and took care of my vehicle with care. While we waited we were handed cold aquafina water bottles and my son stayed busy playing with the kids corner that they had set up. I am truly satisfied with this dealership and highly recommend it. Thanks to Daniel for his time and for getting my car in and out in an hour. Sandra Ruiz

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Pain free service with competent staff!

    The service writers and staff at Premier Jeep are the best! They deliver what they promise and don’t up sell you on things that you don’t need. Th...


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    The service writers and staff at Premier Jeep are the best! They deliver what they promise and don’t up sell you on things that you don’t need. They are honest and that’s why I choose them over others. The customer lounge could use some love but overall it’s the best dealership by far for sales and service!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • George is the best!

    Took Jeep in for service and to diagnose a burning smell. George kept me informed the whole way. He made sure I was happy with the final result. H...


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    Took Jeep in for service and to diagnose a burning smell. George kept me informed the whole way. He made sure I was happy with the final result. Have been coming to this dealership with Jeeps since 2010. We have always had two Jeeps. Don’t go anywhere else. And, ask for George in Service. He won’t let you down.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience!!

    Thank you Austin Mu and Chris Amato for a wonderful buying experience. Both Chris and Austin are top notch and took great care of me and my wife. ...


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    Thank you Austin Mu and Chris Amato for a wonderful buying experience. Both Chris and Austin are top notch and took great care of me and my wife. Look forward to doing business with you guys again in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Never called back terrible

    Interested in purchasing a vehicle, gave my info n never returned call. I called again to get a update and told me im working on it. Horrible......


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    Interested in purchasing a vehicle, gave my info n never returned call. I called again to get a update and told me im working on it. Horrible....lost a customer

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Jeep service review

    Thank you George for taking time to follow up on my service questions and making sure I have was able to get a rental vehicle so it wouldn't impac...


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    Thank you George for taking time to follow up on my service questions and making sure I have was able to get a rental vehicle so it wouldn't impact my commute to work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department FAILED ME

    I had my 2012 Jeep towed to this dealer (my first visit here) because the fuel pump relay had failed. I had additional maintenance work done while...


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    I had my 2012 Jeep towed to this dealer (my first visit here) because the fuel pump relay had failed. I had additional maintenance work done while the car was there. When I went to pick up my car the first thing I noticed was the first entry was charged twice what I was quoted. They fixed it, but the fact that I had to notice it and ask to me is not acceptable. THEN the service manager Mo, opened the hood and the first thing I noticed was that the motor cover was not secured. He looked totally embarrassed, but frankly, a car should never be returned to a customer with parts unattached. FAIL again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Jeep Patriot

    Great customer service, great deals on oil changes and tire rotations.


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    Great customer service, great deals on oil changes and tire rotations.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome

    Very helpful and nice people. Takes their time to diagnose whats really wrong w/ ur car. Highly recommendable place for repairs. Tnx john for ur...


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    Very helpful and nice people. Takes their time to diagnose whats really wrong w/ ur car. Highly recommendable place for repairs. Tnx john for ur help!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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