McKevitt CJDR Fiat

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(29 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

These guys came to bat for us !!

My first car buying experience was a mind blowing one !! They understood I was building my credit (my bank did not ) so they found a plan and vehicle which met my needs. Karen C and Frank T were awesome !! I am very happy with my Chrysler 200 and it has a really cool look; especially at night. Thanks a lot guys !!

5.0

One of the best car purchase experiences I have...

One of the best car purchase experiences I have experienced. Professional, friendly and competent. I would recommend this dealership and Mary to anyone looking for an easy fair and great car purchasing experience.

5.0

My 2005 Volvo had been serviced at Lawrence Volvo in...

My 2005 Volvo had been serviced at Lawrence Volvo in Walnut Creek, I live in Oakland and worked in Walnut Creek. I had written a letter to Lawrence stating I was unhappy with service; having spent $500.00 and no idea what was actually done. I still have no idea. My car needed a Volvo bulb sold only at a dealer, I was close to Berkeley and went to McKevitt for the first time. Mike in the service department told me exactly what to purchase in parts, had me purchase the headlight bulb, installed it, reset my dashboard alert, filled my washer fluid, advised me on a window reset and informed me that my driver door was not properly closing. This side of my vehicle was hit 2 years ago. Mike suggested I contact the body shop, if needed they could contact him. I advise physicians on customer service and how important it is for business not only in growth but sustainability, clearly McKevitt recognizes this also. Mike made me feel like I was an old friend and I was only picking up a light bulb!!

4.8

I just purchased an XC60 base model from Billy at...

I just purchased an XC60 base model from Billy at McKevitt and had the best new car being experience to date (my 4th vehicle purchase). They were very low key in all respects, the final paperwork included none of the usual surprises, and I am thrilled with the new vehicle. I would highly recommend Billy and the dealership.

5.0

We had an excellent experience when buying our 2011 XC 90...

We had an excellent experience when buying our 2011 XC 90 from McKevitt Volvo. This dealership works together as a team to meet your needs. Scott, Messai, and Jory were wonderful. The great service didn’t stop there, later we worked with A.K in service and he was equally as helpful, courteous and professional as the sales and finance team. We live in Antioch and plan on going to Berkeley for service when the time comes.

5.0

I purchased my 1995 Volvo used from McKevitt and while...

I purchased my 1995 Volvo used from McKevitt and while driving it more than 100,000 miles, have always relied on McKevitt for maintenance and repairs. They have come to know me and my Volvo and provide outstanding customer service. That does not mean that there have not been a couple of slip ups, but they always do whatever it takes to correct any issues. I rely on the quality of the parts and workmanship that they provide to protect me and my family. I highly recommend McKevitt and plan to purchase my next Volvo from them. ngr

4.8

We love McKevitt Volvo- we are repeat buyers because we...

We love McKevitt Volvo- we are repeat buyers because we have had a great experience with every single person we have worked with from the moment we walk in the door, through the finance program, and this only continues with Paul and the service team. The group is smart, professionals, and curteous. They had the models we had researched on line there and showcased for us the second we walked on, the paperwork was ready ahead of schedule, and we walked out with our new car. Fantastic experience from start to finish- we will be a McKevitt family for life.

5.0

I bought my Volvo S60 about 4 years ago from McKevitt....

I bought my Volvo S60 about 4 years ago from McKevitt. Massai helped with the paperwork. He was great. Since then I've been using McKevitt for service. They are prompt, efficient, go out of their way to help, try to get me in and out fast, get me loaner cars... in short, everything you would want from an auto dealer/service. I've had a few things go wrong with the car (fuel pump among other things). Glad I got the full warranty.

5.0

As a salesman, Massai was far and above any other we...

As a salesman, Massai was far and above any other we spoke with. It was actually a pleasant experience buying a car! Customer oriented and respectful of us, he went out of his way to find exactly what we wanted and got us a price below his competition with no negotiation. If you want to look at a Volvo - - and you SHOULD - - - go to McKevitt Berkeley first, as they've been selling Volvos longer than anybody else and do a better job.

5.0

A.K. was extremely helpful in getting me to the train...

A.K. was extremely helpful in getting me to the train station after I dropped my car off for service. The regular driver was delayed and A.K. just "stepped up to the plate" and said I'll drop you off. At the end of the day when I arrived to retrieve my car, A.K. asked if everything was okay and even showed me how to operate the AC conditioner dials on my dashboard to make sure I was operating it correctly. To me, your employee was definitely putting the customer first, and I appreciated his efforts.