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INFINITI of Bayside

3.9 out of 5 3.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

INFINITI of Bayside Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2014

Welcome to INFINITI of Bayside! Located in Bayside, NY, INFINITI of Bayside is proud to be one of the premier dealership

...

s in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with INFINITI of Bayside a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned INFINITI, you've come to the right place. Call us for your No-Obligation Internet Price Quote from our Internet Department or Service Department.

"We are your only Queens INFINITI Dealer!"

Service

Oil, Filter Change

$29.95 and up*

Air Filter Replacement

$99.95

Wheel Alignment (AWD)

$89.95 and up*

Wiper Blade Replacement

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
221 lifetime reviews. Includes reviews of INFINITI of Bayside from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 6, 2019

    The purchase went pretty good and although the staff was nice and helpful the overall experience was not optimum . We ended up taking our new car home... only to find out that the touch screen was inoperable. When the vehicle was brought back the next day it could not be fixed . We were told a specialist would be brought in the following Tuesday ( 6 days later). This fell far short of what I would consider good customer service.

    3.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rai Ponce de Leon

    Sales Consultant

    NOT RATED

    Jeff Boo

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 21, 2019

    Excellent customer service ! Wonderful employees . Very helpful and accommodating. Will recommend to friends and family. Answered all our questions and... concerns Will go back again!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rai Ponce de Leon

    Sales Consultant

    NOT RATED

  • December 8, 2016

    Great service small space though, sales people are friendly and mechanics are great

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 19, 2019

    Peter Szanto was very rude and disrespectful to my brother. I also overheard how bad he talk about costumes, I will never buy my car there , never do... service either.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Peter Szanto

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 23, 2019

    I left extremely happy with the purchase I made. The customer service was excellent from Sungil Hong and Jeffrey Levins. Thank you guys so much for the... help. I love my new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeffrey Levin

    Sales Manager

    (4.0) 7 reviews

  • 5.0 out of 5
    September 19, 2019

    Omg! Marvin Bowman was my service rep for the full 3 years I had my lease and he was just amazing from the beginning to the end. Marvin is definitely a... huge asset to Infinite

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marvin Bowman

    Service Consultant

    (4.7) 17 reviews

  • 5.0 out of 5
    September 12, 2019

    I have never received such exemplary service at any other Dealership, Service Center, Body or Tire Shop compared to Infiniti of Bayside. After purchasing... my 2015 Q50, I brought my vehicle here for scheduled maintenance, inspections and all that good stuff. I was greeted at the door by Jeffrey Boo, who introduced himself and make his intentions clear that he wanted to help me with all my needs. Jeff's priority is customer service and promptness. He walked me though the steps of dropping off my vehicle, and scheduling an appointment, as well as what I should get done to my car. He informed me about the manufactures recalls on my vehicle that would be repairs free of cost. He gave me an estimate of the costs of the service, as well as a completion date. Communication is great as well. Jeff always calls back and gives me an update with the completion of my vehicle. I was more than happy with the customer service I received from Jeffrey Boo at this location, and it's for people like him, that I can expect to be in good hands whenever I drop my vehicle off for service. Props to Jeff!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeff Boo

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    September 10, 2019

    I had a great experience at Infiniti of Bayside I purchase QX60 from Rai Poncedeleon I would recommend him and Infiniti of Bayside to all my friends and... family thank you Rai

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rai Ponce de Leon

    Sales Consultant

    NOT RATED

  • 1.0 out of 5
    July 26, 2019

    AC Lower pressure censer replacement. It took me five days to replaced. Can't trust anymore what reason that says. This is my last visit INFINITI Bayside... NYC .

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marvin Bowman

    Service Consultant

    (4.7) 17 reviews

    Peter Szanto

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    June 6, 2019

    My husband & I went to Infiniti of Bayside to test drive a QX50 & ended up driving the car home that day! We were pleasantly surprised that our transaction... was "painless," though very long. Our last dealing with a different dealership was 25 years ago & that experience was very challenging to say the least. Everybody at the Infiniti of Bayside dealership was professional & helpful. The transaction was seamless! And we are very pleased with our new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jeffrey Levin

    Sales Manager

    (4.0) 7 reviews

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