Volkswagen of Beaumont

Reviews

4.0 out of 5 4.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 28, 2018

    The dealer sold me a vw jetta. Problem is that Diesel Jetta from 2009 t o 2012 had a very serious recall on thier vehicles. They knew and... sold it to me anyway How do you trust them now ?.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Palmer. I am sorry to hear about the issue with the Diesel recall on your Jetta. Can you please email me so I can try to assist? Keith Leger ...General Manager kleger@mikesmithdirect.com

  • 5.0 out of 5
    February 26, 2018

    I get my 2008 Jetta serviced at Volkswagen of Beaumont every time it is in need of any repair or replacement because the service is excellent. Repairs... are done correctly and in a timely manner and the service advisors are very friendly, respectful, and patient. The waiting room is always spotless, as is the restroom. They also provide a good assortment of free refreshments and snacks.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Erica for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward... to your next visit!

  • January 29, 2016

    I purchased a used 2008 Toyota from Volkswagen of Beaumont and I Highly Recommend Anyone to purchase their New or Used vehicles from them. I drove 604... miles to purchase my vehicle after seeing the listing on cars.com. I spoke with Rick Lee and based on his total honesty about the vehicle and professional attitude I made the long drive. Everything Rick mentioned was True and Vehicle i bought is great. They offered also a very good price. You can not beat their Professionalism (Everyone i dealt with was same way at the dealership) and their Prices. Highly Recommend. You will never regret it. One of best buying experiences ever and a Great price.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, thank you so much for your business! We are thrilled to hear that Rick did such a great job and that you made such a long trip to visit us!

  • 5.0 out of 5
    February 14, 2018

    Fast great service always helpful clean enjoy the Hospitality Convenient the ladies in the service drive are very helpful I Recommend Volkswagen... of Beaumont to all my friends and family

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your kind words for our staff! We sincerely appreciate your business, Bob!

  • 4.0 out of 5
    February 21, 2017

    Went in and talk to a salesman. He wasn't friendly and didn't want to work with us. We were there to buy a Honda and he kept trying to sell me a Voltswagon.... Left unhappy and called a new salesman. He was willing to work with me and we ended up buying that day. Had a flat the next day and they bought us a new tire .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us a review, we are thrilled that you had a pleasant car buying experience here with us! I am sorry that your e...xperience with the salesman was anything but satisfactory and that you had a flat tire. Could you please contact me at 409-840-2601. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Keith Leger General Manager

  • 5.0 out of 5
    November 29, 2016

    Purchased many vehicles, but this purchase was by far the best experience. They were very conscious of my time and my needs. I am very pleased with my... purchase and will definitely recommend your dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Ledoux! We are thrilled you had the best car buying experience and that you are enjoying your new vehicle! We thank you for your business an...d look forward to your next visit!

  • 5.0 out of 5
    May 3, 2016

    I came in lookiong for a used car and wanting to have a particular payment to fit my budget. My salesman Willie and His manager Dylan help me out a lot.... They got me in a new VW Jetta and I left with my payments well under were i wanted it to be. I enjoyed my experience plus my tour of the service department was gave me a positive feeling about the VW of Beaumont

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for Willie and Dylan! We are glad to hear we could earn your business with a Jetta!

  • 5.0 out of 5
    April 21, 2016

    WillieJordan was very professional also, great job working with me on my purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for reviewing Willie, we appreciate it! And thanks for your business!

  • 5.0 out of 5
    March 21, 2016

    Had a wonderful experience!! I have never bought a car before but everyone was so helpful and polite, especially Willie, who was very prompt on greeting... me and so nice through the whole process. He made my first buying experience as least stressful as possible and I was very impressed!! Love VW of Beaumont!

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about Willie! It is always great to hear that we were able to make a customer's first car buying experience truly excepti...onal!

  • 5.0 out of 5
    November 5, 2015

    Rick and Dylan could not have been more helpful. The whole process was great. This is my second VW from this dealership and I have never had anything but... great experiences when dealing with either sales or service. Rebecca in service is the best! Looking forward to filling out the survey! I recommend y'all all the time.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gail, thank you for your kind words about Rick and Dylan! We are thrilled to hear about your repeat business, it's good to hear everything went well ...again!

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