Poor customer service
I went to Seva cars to sell my Honda accord. On first day(June-16-2018), I meet inidvidual-1 (Don't want to call out name publicly) who took around 1.5 to 2 hours to appraise my car and gave me offer. After extending offer he mentioned that he can't buy my car that same day as person who is authorized to cut check is not in office. I was told to call Individual-1 on Monday and he will have check ready. I called and texted him around Monday noon at cell number and got no response. around afternoon i called office number and Individual-2 answered, He mentioned that he is aware of my conversation with Individual-1 and asked me to stop by around 5.30m pm Monday. I took off early from office and went second time to dealership, Waited for 30-45 mins as Individual-2 was busy with another customer and also came to know that Individual-1 was traveling out of country. After 30-45 mins, Indvidual-2 told he need to work with finance department to buy my car, Asked me to bring title along with photo ID on Tuesday also he assured It wouldn't take long time. I called individual-2 couple of time on Tuesday and he didn't answer. I sensed there is a process and communication gap on Seva car side and thought to try with CarMax, CarMax took around 2 hours to appraise my car and i had check in my hand within 2 hours. Also they paid me more than what Seva car offered. I feel Seva cars have opportunity : - To improve Transparency - To be respectful for there customer's time - To respond responsibly. - Better appraisal I do not recommend this dealership
Great car buying experience!
Raheel and team were great! Nice experience working with everyone. They offer so much here like one stop for all auto needs.
Honda Civic car purchase
Raheel made us feel at home by his warmth behaviour/discussion. He made us feel part of his family by explaining the good/better/reliable/suitable car for us to own and made our visit fruitful, Thanks Raheel.
Great selling experience!!
This was my first time experience selling our Mini Van, Raheel was very patient,professional and friendly at the same time. I would greatly recommend them, to anyone who is looking for any kind of car service.
Professional and Competitive
My first impression is that this is a family run business that are all working diligently for your repeat business. They treated me well as a customer and it was evident that they treat their customers professionally and with respect. They are also well staffed and tooled and are competitively priced. I would definitely recommend them and I would definitely do business with them again.
Above and beyond!
While searching on-line I found a used vehicle that I wanted to purchase at Seva. The only problem was that they are four hours north of where I live. Raheel was so kind in offering to allow a mechanic of my choosing to come and check out the vehicle we were interested in. He offered up his tools, his lift, and his service bay! Amazing! When my husband balked at driving four hours to pick up the vehicle...he agreed to meet us half way to make delivery upon purchase. I regret that we found an offer closer to home that we could not refuse because I was so looking forward to doing business with this dealership.
Very Positive Buying Experience
I found Seva and my car through the USAA Buyers service. From that point the car buying process was very professional and straightforward and I've been extremely pleased with their customer service. With their access to cars from many different manufactures I will certainly contact Seva before I purchase my next car. I've already recommended Seva to friends.
The car buying experience was great with Seva cars, I was working with Raheel to search for my next Infiniti, I had a coupe and was looking for a 4 door this time. I talked with sunny as well, they showed real interest in finding the best car for me, talked about different kinds with different options and they had ordered it for me with my preferences with an awesome price! I will definitely do a deal again, hopefully to buy a sports car again. They also have a service shop which I used previously and that is how I found out about the dealership that experience was pleasant well.
Very Supportive through out the process
I had a great experience working with Arvin. He was very helpful and honest.He did give me different options and prices and made sure I got the best price. Great dealer!
Seva Cars: A Wonderful Car Buying Experience
I recently purchased a 2014 mini van from SEVA Cars. I found them on cars.com and really did not know what to expect. I am so glad I did find them. This is a small family business. I worked with Raheel and Arvin. Both were honest, fair, and delivered on what they promised. I hate buying cars because of the games, and I have experienced local dealers who try to sell you a lemon. This dealership was priced competitively. We worked through the deal fairly (they were already priced below other local dealers), and the car was in tip-top shape. I would highly recommend Seva Cars and look forward to working with them again when it is time to buy another car.