Volkswagen of Crystal Lake Hours
VW of Crystal Lake offers free car washes for as long as you own your vehicle, free service shuttle or service pick-up a
nd drop-off, as well as a staff of fully certified sales and service department professionals. You'll also find a pet-friendly environment and a children's playroom. Our dealership is easily accessible and a short drive from Chicago - so you're able to test-drive outside of the busy city traffic. We have a terrific selection of new Volkswagens and over 450 used vehicles to choose from including great Certified Pre-Owned options and used TDI vehicles. Our goal is always to make auto easy for you!
"We Make Auto Easy! Visit VW of Crystal Lake for your best deal on a new or used car today!"
Oil, Filter Change
$69.95 and up*
$24.95 and up*
Check Engine Light Diagnosis
Read reviews that mention:
Frank was extremely knowledgeable and helpful when it came to me finding my perfect car! Frank and his team went above and beyond for me to make sure I... was comfortable along the way. I would recommend Crystal Lake Volkswagen to anyone!!
Everyone was friendly and no pressure. They got me the rate and payment I wanted. Casey worked to get me the bank and rate I wanted and Joe was a workhorse... on doing whatever he could to help out. Eric was great in finance as well.
Contacted Mikki (very nice helpful) internet sales (live 150 miles away) about a high mileage older model Hybrid. After talking to him multiple times I... asked condition of the car before I came to dealership. Cosmetic description was good however, he either did not know as sales rep said or did not disclose there was clearly an issue with transmission is why the price was good. I found this out when I came to drive it. The sales rep (plus used car manager talked to us about what he thought was wrong- starter clutch and cost) did mention the problem before I drove it and worked with price with the used car manager. It was a gamble to buy the car with known transmission may be starter clutch problems. I did buy it knowing I may have to have a 1600 to 2000 dollar repair done. I like the hybrid gas mileage and drives good however unsure yet on the result of the repair that is definitely needed and the cost. Not sure worth the good initial price for the repair issue.
I went in to the dealership looking for the Golf R and had a price in mind for both the car I was trading in and the Golf. Frank helped me get the price... I want and Trevor gave me the resources and people to contact for the future projects I want to do with the car. Incredibly friendly and caring - I haven't experienced this level of service in a dealership before. I highly recommend this VW dealership in Crystal Lake for your next purchase.
This was the easiest car buying experience I've ever had. Their customer service is superb and they follow up to check on your car buying experience after.
This was the smoothest, easiest and least stressful car buying experience I've had (with 4 previous buying experiences). Trevor was down to earth, fun... and took all of my thoughts and concerns into consideration. I traded my 2016 KIA Soul in for this gorgeous 2019 VW Jetta SEL. I can't thank Trevor enough for such a great experience! So happy about my new car :) Thank you!
Best salesman! Very helpful and polite. Great communication. Responsive and collaborative. Will get the best price available. Joe is highly recommended.... Definitely will recommend to my friends.
I came into the dealership and met with Trevor Awe. I told him what I was looking for in terms of size and cost. Trevor showed me a Jetta that fit my... exact needs and budget. Frank Mustari was almost great at answering all my Jetta related questions. The selection, pricing and financing process went very smoothly. No games, no gimmicks. I highly recommend Volkswagen of Crystal Lake and Trevor Awe.
Thank you very much for making the purchase very pleasant and easy. Dereck was very professional and super friendly . Awesome service! Overall it was the... best car buying experience .
Walked in after talking with Trevor in sales over the phone. Made the whole car buying process very easy and problem free. All employees are very friendly.... Best place to buy a car!