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Reviews

Average Ratings

4.9
60 lifetime reviews.
  • Best Car Buying Experience

    Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical f...

    Dealer Response

    Thank you for the opportunity. Enjoy your new vehicle.


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    Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical feeling like you are wasting the day away while a salesman runs back and forth... That didn't happen at Victory Ford. From the start they were prompt and respectful. Unknowing we were contacting a dealership we had text after hours regarding the 2012 vehicle we were interested in. We promptly received a response from Jude Boliere. He was not able to answer our questions at the time however he followed up with us shortly after 8am the next morning, even noting that he hoped he wasn't waking us. Upon arriving at the dealership for a test drive we were greeted by salesman Scotty Wells whom was friendly, kind, engaging and most importantly attentive to the smaller details that mattered to us. He didn't have the take it or leave it attitude nor did we feel pressured to buy. We appreciated his kindness and attentiveness to detail. The wait time during negotiation and through the paperwork process was much less than our past dealership experiences. Mark Reno in finance was easy going, laid back and explained in detail our options. Scotty offered us a loaner while our vehicle was in the shop having touch ups done. At the time we dropped off our vehicle Scotty was not in the office. Another salesman provided us with a loaner that had been smoked in. After returning to the dealership later that day and being kindly greeted by everyone that passed us in the showroom, Scotty gladly replaced the loaner with a smokeless vehicle. Our vehicle is currently in the shop having touch up's done... I will update our review after picking up our vehicle. So far the experience has been pleasantly painless. The only con experienced is the loaner... if someone could check the loaner prior to handing off the keys would be our only suggestion. Compared to other dealerships, we recommend Victory Ford and their staff. Buying from Victory Ford has been a refreshing experience so far. ...More to come upon picking up our vehicle from the shop. Follow up to my prior post... Scotty Wells and the Victory Ford team fully met our expectations plus some! I am a perfectionist and have high expectations. We picked up our vehicle last night and it looked great! All concerns and task were addressed the first time! There was one small spot in the paint that I questioned and Scotty went and grabbed the body shop specialist to come out and touch it up on the spot. It's not something they missed prior... it was a spot they had already touched on and were happy to retouch on. (It was a small nick in the paint of a used vehicle with a paint color that is hard to match.) It was after 5pm and the body shop was closed however the team was happy to help and very pleasant to work with. They were happy to please. Buying from Victory Ford truly has made the painful experience of buying a vehicle as painless as possible... it was a pleasure doing business with them! Thank you to the entire Victory Ford Team!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the opportunity. Enjoy your new vehicle.


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  • Internet shopping

    Seems that online can lead to multiple persons contacting you or hanging you off to someone else..this happens even more with other dealerships.. ...


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    Seems that online can lead to multiple persons contacting you or hanging you off to someone else..this happens even more with other dealerships.. v ford is not as bad in this area..

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Victory Ford

    WAHOO!!!!!! Best day ever!!!!! We went to several different dealerships looking for a Ford Explorer to buy. Everywhere we went, they couldn't get ...


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    WAHOO!!!!!! Best day ever!!!!! We went to several different dealerships looking for a Ford Explorer to buy. Everywhere we went, they couldn't get us into the vehicle we wanted at the price we needed. We found an amazing explorer online for a price we couldn't believe! We called to make sure this was the real deal with no hidden rebates we wouldn't qualify for. IT WAS THE REAL DEAL. Jonathan, the sales manager, greeted us, took us on a test drive, ran the necessary items and got us out the door in under an hour. We will absolutely recommend Victory Ford to all of our friends and family. This was by far the best experience we have ever had. Thank you, thank you, thank you!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Service and Value

    My wife and I purchased a new Escape at Victory Ford. Gregg Gillen gave us excellent service. We had a lot of questions which he patiently answere...


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    My wife and I purchased a new Escape at Victory Ford. Gregg Gillen gave us excellent service. We had a lot of questions which he patiently answered. He listened to what we were looking for and worked to come up with an excellent deal for our needs. Brian Martin, the finance manager made the financing process quick and easy. Brian and Greg were both honest, very easy to deal with and worked to get us the best value possible. The whole process was a no hassle/no pressure one. Our experience at Victory Ford was one of excellent price, value, service and honesty. Everything that was discussed was delivered and more. Victory Ford wants to have satisfied customers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical f...


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    Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical feeling like you are wasting the day away while a salesman runs back and forth... That didn't happen at Victory Ford. From the start they were prompt and respectful. Unknowing we were contacting a dealership we had text after hours regarding the 2012 vehicle we were interested in. We promptly received a response from Jude Boliere. He was not able to answer our questions at the time however he followed up with us shortly after 8am the next morning, even noting that he hoped he wasn't waking us. Upon arriving at the dealership for a test drive we were greeted by salesman Scott Wells whom was friendly, kind, engaging and most importantly attentive to the smaller details that mattered to us. He didn't have the take it or leave it attitude nor did we feel pressured to buy. We appreciated his kindness and attentiveness to detail. The wait time during negotiation and through the paperwork process was much less than our past dealership experiences. Mark Reno in finance was easy going, laid back and explained in detail our options. Scott offered us a loaner while our vehicle was in the shop having touch ups done. At the time we dropped off our vehicle Scott was not in the office. Another salesman provided us with a loaner that had been smoked in. After returning to the dealership later that day and being kindly greeted by everyone that passed us in the showroom, Scott gladly replaced the loaner with a smokeless vehicle. Our vehicle is currently in the shop having touch up's done... I will update our review after picking up our vehicle. So far the experience has been pleasantly painless. The only con experienced is the loaner... if someone could check the loaner prior to handing off the keys would be our only suggestion. Compared to other dealerships, we recommend Victory Ford and their staff. Buying from Victory Ford has been a refreshing experience so far. ...More to come upon picking up our vehicle from the shop.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical f...


    Show Full Review

    Pleasant Experience - Rockstar Salesman - Who likes going through the process of buying a car?... Spending hours sitting in a dealership cubical feeling like you are wasting the day away while a salesman runs back and forth... That didn't happen at Victory Ford. From the start they were prompt and respectful. Unknowing we were contacting a dealership we had text after hours regarding the 2012 vehicle we were interested in. We promptly received a response from Jude Boliere. He was not able to answer our questions at the time however he followed up with us shortly after 8am the next morning, even noting that he hoped he wasn't waking us. Upon arriving at the dealership for a test drive we were greeted by salesman Scott Wells whom was friendly, kind, engaging and most importantly attentive to the smaller details that mattered to us. He didn't have the take it or leave it attitude nor did we feel pressured to buy. We appreciated his kindness and attentiveness to detail. The wait time during negotiation and through the paperwork process was much less than our past dealership experiences. Mark Reno in finance was easy going, laid back and explained in detail our options. Scott offered us a loaner while our vehicle was in the shop having touch ups done. At the time we dropped off our vehicle Scott was not in the office. Another salesman provided us with a loaner that had been smoked in. After returning to the dealership later that day and being kindly greeted by everyone that passed us in the showroom, Scott gladly replaced the loaner with a smokeless vehicle. Our vehicle is currently in the shop having touch up's done... I will update our review after picking up our vehicle. So far the experience has been pleasantly painless. The only con experienced is the loaner... if someone could check the loaner prior to handing off the keys would be our only suggestion. Compared to other dealerships, we recommend Victory Ford and their staff. Buying from Victory Ford has been a refreshing experience so far. ...More to come upon picking up our vehicle from the shop.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Review of Scotty Wells, Sales Team, and Dealership

    2 months ago I came to this dealership to trade in 2 vehicles. I met Scotty Wells who showed me cars based on what I wanted, needed, and could aff...


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    2 months ago I came to this dealership to trade in 2 vehicles. I met Scotty Wells who showed me cars based on what I wanted, needed, and could afford. I ended up with a 2013 ford focus. This car was immaculate, even with 49k miles. Great car, gas mileage, and at a price that was below anything I could find on the internet. 3 days ago, I totaled it out so it was time to find another car. I again searched for everything I could on the internet for all the vehicles I was interested in with in a 200 mile radius. I went to see Scotty Wells again hoping that he would help me again. He showed me 1 car, already knowing what I liked and wanted. The price was priced below what could again be found on the internet. I tried to get even more out of them but no luck. Scotty even showed me the same car on other lots. Nothing came close to the price. Even a bigger advantage is that my new car is certified. I was able to get all the extras for just a little more than what I was paying for my other car. As I was already in the car and about to drive away, the finance manager came out to tell me they got me an even lower interest rate. To me, they didn't have to, but they did. Every step of the process is what I would expect from a family member, not a dealership. If you want to feel good about your purchase, come in to see Scotty Wells.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very helpful, no pressure

    We purchased a 2015 Ford Fusion over the weekend. Scotty Wells was our salesman, and he was extremely kind and helpful. It was our first time purc...


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    We purchased a 2015 Ford Fusion over the weekend. Scotty Wells was our salesman, and he was extremely kind and helpful. It was our first time purchasing a new car and he was very patient with us as we mulled over decisions. We walked in and test-drove the exact car we wanted and we were not pressured to look at the higher-end models. We are very happy that we decided to come to Victory Ford over the other Ford dealerships in the area. The process took about 3 hours from when we walked in to walking out with the keys in our hands. Scotty even helped my husband and I sync our phones to the new car before we left the lot.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!!!

    We were in need of a new car to replace my vehicle. We went to a test drive event at a local high school and met Scotty Wells, our sales consultan...


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    We were in need of a new car to replace my vehicle. We went to a test drive event at a local high school and met Scotty Wells, our sales consultant. We drove a couple of different cars and he explained the rebates and incentives going on at this time at Victory. We met Scotty at Victory Ford and had a great experience. It was very low-pressure and we negotiated with him and his sales manager. We came to a fair agreement for both sides and were done in less than 2 hours from when we walked into the dealership to when we drove home in our new Ford Fusion. It was a great experience. Everyone was very nice and we felt good about the entire process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    I had an issue late Saturday afternoon with my Ford and called the dealership. Scotty Wells answered and was very helpful and patient. After discu...


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    I had an issue late Saturday afternoon with my Ford and called the dealership. Scotty Wells answered and was very helpful and patient. After discussing my problem, he asked where I was and said he would be right there. He helped solve the problem when any other dealership would have said, I would have to wait until Monday. I really appreciated him going above and beyond.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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