My California based son was looking to purchase a used 2002 Toyota Tacoma. We found one that looked good in pictures located in Austin at Truman Motors.... We were looking for a clean vehicle with NO BODY ROT CORROSION and medium miles in the 7k range. In an effort to prevent making a wasted trip to Texas from California I pressed Luke at Truman to give me an assurance that the vehicle passed my requirements to visit and get eyeballs on the vehicle. I specifically stressed the fact that used car salesmen in the past we’re guilty of not being honest about automobile conditions only to have me travel at great expense to find a full blown rot bucket. Luke was either not listening, ignorant or dishonest when he said that there was a little surface rust here and the truck was better than most and nothing serious. The pictures showed a good paint and body exterior but there were no interior or engine compartment photos. His assurances were enough to get me to buy airline tickets and come have a look. When I got there, I found a truck with full body rot on the passenger door sill. IN PLAIN VIEW. The main frame was painted black to hide dime size rut flakes from being obvious and there was a golf ball sized hole rusted through the frame area above the rear tire. Every rustable item in the engine compartment was showing orange rust and the aluminum parts were encrusted with white. The underneath fuel tank shield was so rusted that you could break off 3 inch chunks of metal any where you grabbed. When I confronted the hapless Luke, he said sorry but “I didn’t know”. This fella is either ignorant, or dishonest. He cost me a lot of money and time. BUYER BEWARE.
Good service, friendly, quick, and professional !!!
This is a great facility, really friendly people - I would definitely recommend this dealer to friends and family