Ganley Subaru of Bedford

New 888-686-5948 Dealer Website
Used 888-686-6607 Email Dealer

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Reviews

Average Ratings

4.7
145 lifetime reviews. Includes reviews of Ganley Subaru of Bedford from DealerRater.com
  • Easy, professional. A pleasure minus the stress/
    March 7, 2017

    Joe Walker met us at the door as we pulled in. The test drive took 15 minutes, The deal confirmation took 10. One of the best experiences my wife ...

    Ganley Subaru of Bedford

    Thank you so much Leary family for your business. I truly appreciate you guys! Joe Walker


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    Joe Walker met us at the door as we pulled in. The test drive took 15 minutes, The deal confirmation took 10. One of the best experiences my wife and I have had and we have had some nightmares. Prior to the visit, Joe and I had communicated via email and text. That was helpful to the whole process.

    Does recommend this dealer
    Ganley Subaru of Bedford

    Thank you so much Leary family for your business. I truly appreciate you guys! Joe Walker


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  • Prompt and courteous.

    Got us the info on a car and financed quickly ultimately needed a lower priced vehicle and wife was locked in on a Honda and they only had one.


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    Got us the info on a car and financed quickly ultimately needed a lower priced vehicle and wife was locked in on a Honda and they only had one.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very Good Car buying service

    I found the car I was searching for at cars.com and they set me up with the dealer; Ganley Subaru of Bedford. The price was right, the customer ...


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    I found the car I was searching for at cars.com and they set me up with the dealer; Ganley Subaru of Bedford. The price was right, the customer service in my purchasing experience was excellent, and all the people at Ganley were very customer focused. Cars.com is an easy to follow tool if your looking for a new or used vehicle

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • It was fine - I already knew the car I wanted to look at
    January 29, 2017

    Very one was friendly and fine. It seemed like a straight forward deal. Nothing outstanding. Everyone was was doing there jobs. I wish Mildred cou...


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    Very one was friendly and fine. It seemed like a straight forward deal. Nothing outstanding. Everyone was was doing there jobs. I wish Mildred could have answered some of our questions without out having to go to the manager all the time.

    Does recommend this dealer

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  • Bought a new Outback
    January 17, 2017

    Joe Walker made the transaction fair, easy and comfortable. We walked out with a new Outback in only a couple of hours... I couldn't ask for more!

    Ganley Subaru of Bedford

    Thank you so much for your business and sending your parents in to see me. Joe Walker


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    Joe Walker made the transaction fair, easy and comfortable. We walked out with a new Outback in only a couple of hours... I couldn't ask for more!

    Does recommend this dealer
    Ganley Subaru of Bedford

    Thank you so much for your business and sending your parents in to see me. Joe Walker


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  • Never again!
    December 13, 2016

    I took my Subaru in for service and a nail was found in my tire during the inspection. I was told by service that my tire could not be repaired. T...

    Ganley Subaru of Bedford

    mcintyre230- We are so sorry to hear that you felt misled while doing business with us ¿¿¿ that was never our intention. If you could please send...


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    I took my Subaru in for service and a nail was found in my tire during the inspection. I was told by service that my tire could not be repaired. The nail was about an inch and 1/2 in from the sidewall, I was told that it was too close to the sidewall to be fixed and that I would need to buy a new tire for $250. After speaking with the tech who worked on my vehicle who gave me a major attitude I told them that I would take my vehicle elsewhere. I took my Subaru to a tire shop who informed me that the nail did not puncture my tire, they simply pulled it out in seconds and did not charge me a dime for it. As you could imagine I was furious and I will never return to Subaru of Bedford Ohio again.

    Does not recommend this dealer
    Came in for service or repair
    Ganley Subaru of Bedford

    mcintyre230- We are so sorry to hear that you felt misled while doing business with us ¿¿¿ that was never our intention. If you could please send me an email at JEisenberg@ganleyauto.com with your preferred means of contact, I will promptly respond. We would greatly appreciate the opportunity to discuss this matter with you at length & do everything in our power to right the situation. Thank you for your feedback. I hope to hear from you soon. Regards, Jeremy Eisenberg, General Sales Manager, Ganley Subaru of Bedford


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  • Never Again
    November 11, 2016

    This place lost my business after being treated like an idiot by one guy in service. After telling this place about issues I was having with my ca...


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    This place lost my business after being treated like an idiot by one guy in service. After telling this place about issues I was having with my car, they brushed off every issue with the most idiotic reasons that only a person without a head would believe! After a call to the manager Mike, I was told he'll look into what I told him about my service and my treatment, and that I would get a call back. No call obviously. This whole experience was expressed in my email to Subaru of America. Few weeks later the cars been traded and I bought from Ganley Subaru East over in Wickliffe, couldn't have been happier with my new dealer and car!

    Does not recommend this dealer
    Came in for service or repair

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  • Not a good place to get a car from!!!
    October 31, 2016

    We have been to many places looking and buying cars, Bedford Subaru of Bedford is the WORST. This is a real cattle call type of place. The salesm...

    Ganley Subaru of Bedford

    Evanbrenna1- Thank you for your frank feedback. We are disappointed to hear that this occurred. Please grant us the opportunity to do everything ...


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    We have been to many places looking and buying cars, Bedford Subaru of Bedford is the WORST. This is a real cattle call type of place. The salesman was OK, Jimmy C, from there it went down fast. We had pricing from Edmunds for different Subaru dealers around the area, their price was decent but we wanted to see if they would match another dealer. The salesman gave a price and then we asked if he could match Park Subaru's price, well that's when Jeff Rosen got involved, of course the Park Subaru quote was at their "invoice" and they would make any money on it, hahaha. a close friend of ours happen to be next to us and they told us about getting the truecar price and I told him about Edmonds and getting quotes from other dealers. I mentioned about Park Subaru, supposedly someone heard us talking about this, Jeff Rosen came back and said they would not deal with us because we talked about other pricing in his showroom, so you can leave!!!. Flabbergasted at this treatment - I called my friend, who was going to buy their car from them, told him about Jeff Rosen, he said I will never buy from them and we will make sure to tell everyone about this treatment at this dealership. Needless to say, we both bought elsewhere and saved over $2000 each from their pricing.

    Does not recommend this dealer
    Ganley Subaru of Bedford

    Evanbrenna1- Thank you for your frank feedback. We are disappointed to hear that this occurred. Please grant us the opportunity to do everything in our power to make it right. If possible, could you please email me at JEisenberg@ganleyauto.com with your preferred means of contact, so that we can examine this matter in greater detail together? I look forward to hearing from you soon. Sincerely, Jeremy Eisenberg, General Sales Manager, Ganley Subaru of Bedford


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  • Friendly and fast!
    September 7, 2016

    These guys are incredible. They did not have the exact vehicle I was looking for so they went out of their way to go straight to an auto auction a...


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    These guys are incredible. They did not have the exact vehicle I was looking for so they went out of their way to go straight to an auto auction and get the car for me within 2 days! An all around incredible experience.

    Does recommend this dealer

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  • Ganley VW - Joe Walker
    August 8, 2016

    Excellent dealer! Worked very hard to successfully locate my dream car, the rare and in demand VW EOS. I'm very happy with my purchase and the e...


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    Excellent dealer! Worked very hard to successfully locate my dream car, the rare and in demand VW EOS. I'm very happy with my purchase and the efforts extended by Joe Walker. He was very knowledgeable, articulate, kind and a pleasure to work with. We are grateful and plan on returning to Joe for future needs.

    Does recommend this dealer

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