Reviews
Good service, great support backup follow through.
Good service, great support backup follow through. Ryan was a pleasure to work and kept his word on getting the deal done
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The folks at Tim Short Ford in LaFollette are awesome.
The folks at Tim Short Ford in LaFollette are awesome. I found a vehicle I had been searching for on the internet. I called the next morning to see if it was still available, and made an appointment to test drive later that afternoon. On arrival, they had the truck out and readily available for me to check out. Everyone I met there was nice and eager to help me in any way they possibly could. My sales associate was Tyler Williamson. He was extremely helpful with my purchase of a beautiful Canyon Blue 2019 Toyota Tacoma 4x4. If you're looking for a new or used vehicle, I highly recommend Tim Short Ford in LaFollette . Ask for Tyler, and tell him I sent you. I give this dealership and the whole entire crew 5 of 5 stars. Tami Ramirez Morristown, TN
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The folks at Tim Short Ford in LaFollette are awesome.
The folks at Tim Short Ford in LaFollette are awesome. I found a vehicle I had been searching for on the internet. I called the next morning to see if it was still available, and made an appointment to test drive later that afternoon. On arrival, they had the truck out and readily available for me to check out. Everyone I met there was nice and eager to help me in any way they possibly could. My sales associate was Tyler Williamson. He was extremely helpful with my purchase of a beautiful Canyon Blue 2019 Toyota Tacoma 4x4. If you're looking for a new or used vehicle, I highly recommend Tim Short Ford in LaFollette . Ask for Tyler, and tell him I sent you. I give this dealership and the whole entire crew 5 of 5 stars. Tami Ramirez Morristown, TN
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tamera, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Everyone that we worked with during the car buying
Everyone that we worked with during the car buying process was great. I will be a repeat customer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tim Ford Short Surely Genuinely Care And Treat Their
Tim Ford Short Surely Genuinely Care And Treat Their Customers Like Family,As Well As All Employees Treat Each other Like Family. Afer being stranded at home 45 days due to my truck with mechanical failures,Which set us back deeply. Skeptical about using my creditworthiness as funds were low, and even about using my credit as a strong point with zero money.A true blessing truly, Jennifer reassured all doubt I put myself through.I told her my situation,as she was an angel guide all the way through. Well she broke barriers with me,I gave in. She sends a ride the next day to my house personally,Ryan Hutson (Best Award Salesman). Ryan pulls up in a 2016 Toyota Forerunner And No Kidding Hands Me The Key To Drive Back,Even Created A Mirror Sign with my name. Tim Ford Short Really Goes Way Far Beyond And Above,Ryan did not once break away from helping us get into a car the same day. This Man Assured All Doubts And His interpretations, clarity,and explanations Total Expectations. They will also help find a 3rd party to also get you a loan for your down payment to tim ford short for your new car.Not once did any employee frown or judge,all other workers near by nod and smile with a shaking hand. That day All Tim Ford Short Brought My Spirit Back Alive Again,I want to sincerely Thank All You Guys!!!!! Closer Finance Manager Shawn Tuffy Was Soft lol,He was truly amazing too. He explained everything with ease,even a a pace for me to grasp. He was not pushy,He treated me like a brother respectfully.He even brought the payment down a $100,Not once treated like another number or figure. He went beyond the paperwork,with following his guidelines any little play He was For The Client Always.So if your in a bind,don't worry Tim Ford Short Has Your Back No Matter Your Situation. I Strongly Advise Look No Further And Do The Right Thing By Stopping By @ Tim Ford Short Today. They Make Miracles In Your Favour,I Sincerely Appreciate All Tim Ford Short And All Employees. Thanks For Taking The Time To Read My Review,John Murray!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Johnny, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Everything was great from the initial call until I signed
Everything was great from the initial call until I signed the papers on our new Ford f-150! Rusty the car salesman was very knowledgeable and extremely helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!
I have used Tim short service since 2018 and I am please
I have used Tim short service since 2018 and I am please with this service, courtesy !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
they treated me really well.
they treated me really well. they wanted to make sure my girlfriend and i really enjoyed the car before we got it and our salesman, tyler, definitely was the best salesman i’ve had the pleasure of dealing with. i would definitely recommend this dealership and we will be going back when she needs a new car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman Ryan Hutson was great!
My salesman Ryan Hutson was great! He did not pressure me and provided detailed information about the truck I was interested. Charlie Burchfield the General Sales Manager was very knowledgeable about the financing of vehicles. He was kind and honest above all else. I would definitely buy a vehicle from Tim Short Ford!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Deb, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Short-Redmond Ford of LaFollette, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
Sale experience was great!
Sale experience was great! Everyone I dealt with was very professional. They did not try to steal my trade and there was no pressure to buy extra addons. Ryan Hutson (sales) and Kathy Martin (assistant) were very helpful all the way. I drove 4 hours and the trip was well worth it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Doug, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
