East Tennessee Ford

Had good service each time I have been there, good to work with and very interactive staff to keeping you informed where your service is at.

Great working relationship- several changes during the process but always handled in a professional manner

Collin Abston made buying our F-350 effortless! We highly recommend him if you are looking for an easy, no stress, car buying experience

First time to East Tennessee Ford (relocation phasing into retirement). My tech was Heather Pierce and she was more than accommodating - she was able to squeeze me because I made the mistake of scheduling an appointment at an incorrect dealership. Thanks Heather!

Had my Maverick serviced, the service was prompt, professional, and friendly. I was very pleased and highly recommend this dealership.

They were professional and courteous for coffee and snacks free and they're nice lounge someone came to check with me to let me know how much longer it would take for my car to be finished

First visit to East Tennessee Ford since relocating to Crossville and they did not disappoint! Thomas W. Took great care to make sure my maintenance requirements were met to my great satisfaction!

Had a great experience buying my truck and cars from East Tennessee Ford I dealt with Colin and Andy Pugh and Gary in financing all three worked an amazing deal for my wife and I. We only intended to buy a Ford F-150 tremor. And we owned a 20/20 ruby red Expedition that my wife loved was not going to get rid of. But they had a black Cadillac ct5 that my wife fell in love with was the only thing I could get her to part with my Expedition so needless to say we bought both cars worked an amazing deal with Gary even got me money back on my extended warranty was driving my truck the next day had the Cadillac in two days very trustworthy people wouldn't go anywhere else to buy a car I sent numerous people to East Tennessee Ford and everyone has bought a car from them can't say enough about how professional and definitely not high pressure sale was like family thank you very much East Tennessee Ford customer for life

So glad about the day I wandered into East TN Ford just to see what was available! That first visit, the salesman asked if I Needed help, I told him no thank you I was just looking, and he left me alone. When I went back to get serious about what I wanted, I sought him out, and Hunter became the perfect person for me! Not only did he research my inquisitions, but when I asked for info on particular trucks for my husband, he got right to work! Usually you deal only with your salesperson but I was able to meet the guy who wrangles that busy circus, and anytime Andrew and I spoke, he always sat and never made me feel like he was too busy for me. Not only did I get the Broncos of my dreams, my husband also got an amazing deal on his brand new Super Duty! Hunter made us appointments to get a few things added to our vehicles and as soon as I got there, the service department drove it into the shop right away and had me out even quicker than I expected! That really is a top notch service department! Our overall experience was completely positive, and truth be told, I wasn’t expecting that from a main large dealership! If or when I’m ever in the market for another, I will definitely start with East Tennessee Ford! Thanks guys!!

"I had an incredible experience purchasing my 2025 Mustang Mach-E from East Tennessee Ford, all thanks to Collin Abston. Collin was great to work with and went above and beyond to hunt down every available incentive to get the price exactly where I needed it to be. He even sourced the car from another dealer to get it here faster, and he managed to finalize an even better deal by the time I showed up to do the paperwork. The entire process was painless; when I went to pick up the car, it was literally 'sign and drive.' Everything was already filled out and ready to go. I will definitely be back to purchase another vehicle from Collin!"