Dealer on Cars.com since June 2014
|Sales||8:30 AM - 8:00 PM|
|Service||7:30 AM - 3:00 PM|
|Mon||8:30 AM - 8:00 PM|
|Tue||8:30 AM - 8:00 PM|
|Wed||8:30 AM - 8:00 PM|
|Thu||8:30 AM - 8:00 PM|
|Fri||8:30 AM - 8:00 PM|
|Sat||8:30 AM - 8:00 PM|
|Sun||12:00 PM - 6:00 PM|
|Mon||7:30 AM - 6:00 PM|
|Tue||7:30 AM - 6:00 PM|
|Wed||7:30 AM - 6:00 PM|
|Thu||7:30 AM - 6:00 PM|
|Fri||7:30 AM - 6:00 PM|
|Sat||7:30 AM - 3:00 PM|
I only looked at a Chevrolet Avalanche on line. The salesperson called me right back, asking if I needed any additional help.
Thank you, Darnell!
I just don't understand why I can not buy a car from these people. I'm a out of state buyer with cash who has been trying for one week to buy at a pr...ice they advertised. I knew I would have to pay the sales tax when I got the car back to my state to get the tag but now the price seems to have went up. However this morning got a email saying the problem was all worked out and they could sell at that price after all. I said GREAT, gave them my cell number, asked will you take my personal check or do you need a bank money order and will you be open tomorrow, Sunday afternoon. That was this morning around 11am and have since sent them another email again asking, but have hear NOTHING back. I have the money, they have a car that was at a price I was willing to pay, but for some unknown reason I still have my money and they still have their car. I give up!!! Good luck to others because I'm at a lost on what it takes to buy a car from this place.
We are very sorry to read this, Terry. This is not how we want our clients to feel when working with us. We will use your feedback to ensure it does n...ot happen again.
James was an excellent sales man. He was very helpful with all our questions and they helped negotiate a price that we could afford.
Thank you very much for the kind words and feedback!
25 lifetime reviews of the Service Department.
Jim showed sincere interest and concern with my vehicle issues. After listening to my concerns he determined a course of action which was successful. ...He was very professional and helpful. Based on his actions I will definitely consider East Tennessee Ford for the purchase of a new car in the future.
Thank you very much for the kind words and feedback, Ronald! We look forward to seeing you again.
Jim and the mechanic went above and beyond their normal excellent handling of my service requests. They both are outstanding as professionals and shou...ld be lauded for their expertise and customer relations.
Thank you for the kind words and feedback, David!
Oil, Filter Change
Wheel Alignment (4WD)