New 855-236-2734 Dealer Website
Used 855-235-4967 Email Dealer
Service 888-310-2201

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
Average based on 62 reviews.
  • Buying New Ford Escape

    James was an excellent sales man. He was very helpful with all our questions and they helped negotiate a price that we could afford.

    Dealer Response

    Thank you very much for the kind words and feedback!


    Show Full Review

    James was an excellent sales man. He was very helpful with all our questions and they helped negotiate a price that we could afford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback!


    Hide Full Review
  • Definitely Coming Back

    Jim showed sincere interest and concern with my vehicle issues. After listening to my concerns he determined a course of action which was successf...

    Dealer Response

    Thank you very much for the kind words and feedback, Ronald! We look forward to seeing you again.


    Show Full Review

    Jim showed sincere interest and concern with my vehicle issues. After listening to my concerns he determined a course of action which was successful. He was very professional and helpful. Based on his actions I will definitely consider East Tennessee Ford for the purchase of a new car in the future.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback, Ronald! We look forward to seeing you again.


    Hide Full Review
  • Satisfied Customer

    Jim and the mechanic went above and beyond their normal excellent handling of my service requests. They both are outstanding as professionals and ...

    Dealer Response

    Thank you for the kind words and feedback, David!


    Show Full Review

    Jim and the mechanic went above and beyond their normal excellent handling of my service requests. They both are outstanding as professionals and should be lauded for their expertise and customer relations.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words and feedback, David!


    Hide Full Review
  • Great Service

    Check for source of a clunking noise in front end of vehicle.

    Dealer Response

    Thanks for the 5 stars, Ralph!


    Show Full Review

    Check for source of a clunking noise in front end of vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the 5 stars, Ralph!


    Hide Full Review
  • The Best

    Car Fax inclusion with vehicle showed me the dealership is customer oriented.

    Dealer Response

    Glad we were able to show you that you are very important to us, Crystal!


    Show Full Review

    Car Fax inclusion with vehicle showed me the dealership is customer oriented.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad we were able to show you that you are very important to us, Crystal!


    Hide Full Review
  • So Awesome

    PURCHASED A PLAN WITH 2014 FOCUS TRADE IN. TRANSACTION WENT AS DESCRIBED.

    Dealer Response

    Thank you for the feedback, David! Enjoy your new vehicle!


    Show Full Review

    PURCHASED A PLAN WITH 2014 FOCUS TRADE IN. TRANSACTION WENT AS DESCRIBED.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, David! Enjoy your new vehicle!


    Hide Full Review
  • Outstanding Experience

    I had an outstanding experience. I will definitely make this the number one dealership for future needs.

    Dealer Response

    Thank you very much for the kind words and feedback, Nathan! We look forward to seeing you again!


    Show Full Review

    I had an outstanding experience. I will definitely make this the number one dealership for future needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and feedback, Nathan! We look forward to seeing you again!


    Hide Full Review
  • Best Place to Buy

    VERY VERY GOOD OUR SALESMEN WAS THE BEST HE WAS NOT PUSHY AT ALL WHEN I NEED TO BUY A OTHER CAR I WILL USE HIM.

    Dealer Response

    Thank you very much, Seanree! We look forward to seeing you again.


    Show Full Review

    VERY VERY GOOD OUR SALESMEN WAS THE BEST HE WAS NOT PUSHY AT ALL WHEN I NEED TO BUY A OTHER CAR I WILL USE HIM.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much, Seanree! We look forward to seeing you again.


    Hide Full Review
  • customer Sharp

    We came into East Tennessee Ford not knowing for sure exactly what kind of auto we wanted. We met Mr. Trent Anderson and he was very patient with ...

    Dealer Response

    Thank you very much for the kind words and recommendation! We look forward to seeing you again.


    Show Full Review

    We came into East Tennessee Ford not knowing for sure exactly what kind of auto we wanted. We met Mr. Trent Anderson and he was very patient with us, and asked enough questions that he quickly knew just what we might be interested in. He was very helpful and informative with the vehicles and ALL the questions we had. We also quickly built a good relationship with him. I would recommend him to anyone that I know that is interested in acquiring a new vehicle and East Tennessee Ford also. Trent is a wonderful salesperson and he is very suited to this type of vocation. I look forward to many years of dealings with Trent and East Tennessee Ford.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words and recommendation! We look forward to seeing you again.


    Hide Full Review
  • Easy to work with!

    been looking for this vehicle for a while and found one and was very easy to deal with

    Dealer Response

    Thank you for the feedback, Berry!


    Show Full Review

    been looking for this vehicle for a while and found one and was very easy to deal with

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback, Berry!


    Hide Full Review