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Crain Kia of Conway

(2,128 reviews)
Visit Crain Kia of Conway
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm Closed
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

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New (501) 764-3229 (501) 764-3229
Used (501) 764-3223 (501) 764-3223

Inventory

See all 359 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2019.
At Crain Kia of Conway we're not just here to sell cars. We want to build relationships with our clients and with the local community. We are committed to the needs of all Arkansas customers who come to us for the most reliable cars and SUVs at the right price and helpful customer service. That's why so many of our customers recommend Crain Kia of Conway to their family and friends. If you're looking for a new or used Kia in Conway Russellville or Morrilton then come to Crain Kia one of the leading car dealers in Arkansas.
Crain Kia of Conway

Service center

Phone number (501) 470-7000

Service hours

Monday
Closed
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crain Kia of Conway from DealerRater.

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Excellent work and very helpful staff.

Excellent work and very helpful staff. The price was less than I thought it would be always a plus.

Excellent work and very helpful staff.

Excellent work and very helpful staff. The price was less than I thought it would be always a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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My car shopping experience was amazing with this

My car shopping experience was amazing with this Dealership Andrew Murray and a few of the other team members made this experience a positive one and I am very happy with my purchase. Andrew and his team did everything to meet all of my expectations and found me exactly what I was looking for a car.

My car shopping experience was amazing with this

My car shopping experience was amazing with this Dealership Andrew Murray and a few of the other team members made this experience a positive one and I am very happy with my purchase. Andrew and his team did everything to meet all of my expectations and found me exactly what I was looking for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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What a wonderful experience.

What a wonderful experience. I was upside down, and I knew it would be difficult. They accommodated us, and we appreciate to help and direction. I love my used Kia and will return once this has the 300,000 miles I plan to put.

What a wonderful experience.

What a wonderful experience. I was upside down, and I knew it would be difficult. They accommodated us, and we appreciate to help and direction. I love my used Kia and will return once this has the 300,000 miles I plan to put.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I love coming to this dealership.

I love coming to this dealership. The salesmen are very polite & nice especially Rusty. I have purchased my last 4 vehicles here

I love coming to this dealership.

I love coming to this dealership. The salesmen are very polite & nice especially Rusty. I have purchased my last 4 vehicles here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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When I came in I wasn’t sure what I wanted.

When I came in I wasn’t sure what I wanted. I knew I was going from a big suv to a smaller one. Andy didn’t rush me, answered every question I had and never tried to sway me into a purchase I may regret. I’m happy he was our salesman.

When I came in I wasn’t sure what I wanted.

When I came in I wasn’t sure what I wanted. I knew I was going from a big suv to a smaller one. Andy didn’t rush me, answered every question I had and never tried to sway me into a purchase I may regret. I’m happy he was our salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone was nice and friendly and the wait was not long

Everyone was nice and friendly and the wait was not long at all I had an appointment and was checked in and out as promised.

Everyone was nice and friendly and the wait was not long

Everyone was nice and friendly and the wait was not long at all I had an appointment and was checked in and out as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience.

Great experience. Would definitely buy another car from them in the future. Everyone is very kind!

Great experience.

Great experience. Would definitely buy another car from them in the future. Everyone is very kind!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had done our kia sorrento service for a long time that

We had done our kia sorrento service for a long time that we bought there.

We had done our kia sorrento service for a long time that

We had done our kia sorrento service for a long time that we bought there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Got me in a vehicle.

Got me in a vehicle. Said they would fix it. Was told by the person selling me the truck it would take 2 days. 6 days later the truck is "Fixed" only to throw the same codes for the same issues they replaced within 24 hours.

Got me in a vehicle.

Got me in a vehicle. Said they would fix it. Was told by the person selling me the truck it would take 2 days. 6 days later the truck is "Fixed" only to throw the same codes for the same issues they replaced within 24 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Everything has went great.

Everything has went great. Besides they can't find my payment. My bank has sent the payment.

Everything has went great.

Everything has went great. Besides they can't find my payment. My bank has sent the payment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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