ReviewsWrite a review
Vincent is a true professional! Not too many car sales persons like him! Guy knows his job! I will refer him and dealership to my friends and family !
Great buying experience
The staff at Elk Grove Audi were knowledgeable, professional and helpful throughout. We had a great experience and wouldn't hesitate to work with them again.
This is the third car I have purchased/leased from Audi Elk Grove. Their team is always warm and welcoming. They made buying a car during this pandemic safe, quick, and seamless. At no point did I feel pressured or pushed. I will always recommend Elk Grove Audi to anyone and everyone looking to purchase or lease a car. Vincent Webb was fantastic! So personable and kind. Not overbearing in any way, shape, or form.
New custom ordered car
Love the whole process. Simple and easy. Both Vince and Vinny were both amazing folks. Answered all my questions promptly and knowledgable. Gave me updates while the car was being built. Got it yesterday and it’s exactly what I imagined it would be.
Vince Webb: Horrible Customer Service
AWFUL experience. It's one thing to overprice your vehicles and not be willing to negotiate. That's fine. Any dealership is perfectly within their rights to price themselves out of a sale. However, it's absolutely unacceptable to be a smug, condescending, arrogant salesperson towards potential customers. That's exactly what Vince Webb is; smug, condescending, and arrogant. Vince Webb immediately went into defensive and condescending modes when I pointed out that the used car that Elk Grove Audi is offering is overpriced, and that I would be willing to work out a deal at a much more reasonable price. It's a shame how just one deplorable salesperson and his narcissistic attitude could bring down an entire business. The experience was enough to not only lose my business, but I'll be sure to tell others of my experience with him specifically. Based on the other reviews, Elk Grove Audi sounds like it could be a good place to buy a car. Who knows? However, I would wholeheartedly advise NOT giving your business to Vince Webb for sure.
Great Service - Great People
Everyone was so great and nice to work with. They were Honest and reliable all the way. Vince Webb was stellar and made our buying process smooth and easy and from ordering our car to delivering a car we absolutely love.
Stellar customer service
Daniel and Yusef in Elk Grove provided excellent customer service and went above and beyond to work with us. We needed to leave town for a week and they worked with us to make a smooth process and pick up our new car when we returned.
Great Experience at Lasher Audi
Recently bought an Audi Q7 at Lasher, and it was a fantastic experience. Jerry and Hanna were extremely helpful, and not in the least bit pushy. Nobody swarmed us when we arrived, it was a relaxing and fun experience. Vinny had our paperwork ready extremely fast, we were in and out in no time, it was really incredible. The team at Lasher made us customers for life!
Excellent, professional customer service.
Our Salesman, Daniel Pascual, was/is the best, no pressure, easy-going, and very helpful in making our decision an easy one as well as being. professional. I will be a repeat customer of this Dealership.
The process of getting our A4 was incredibly easy. We were in and out of the dealership in an hour, which I love! All of the employees were so professional and welcoming. This dealership will certainly get my business again.