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I have been buying hind end cars for a long time. Lasher...
I have been buying hind end cars for a long time. Lasher Audi treated me like I was a VIP customer the moment I stepped in the door. The knowledge & customer service I received was second to none. I will only purchase my cars ELK grove Audi in the future
Vincent is a true professional! Not too many car sales persons like him! Guy knows his job! I will refer him and dealership to my friends and family !
EG Audi was an effortless process. Vince Webb...
EG Audi was an effortless process. Vince Webb communicated through email and text (my preference) professionally and timely. We were able to come to an agreement on terms and price. I showed up the next day to pickup my new car and it had a Happy Birthday sign in the window (yes, it happened to be my birthday). The process of trading my car in, and signing for the new car was quick and easy. My 1 year old even managed to make it through the process. If only I could go back for weekly technology tutorials because the 21 q7 is fancy!
We are so proud to read the detailed account of your experience with us! It is our ultimate goal to make our customers feel like family, and it appears that Vince and our team truly succeeded! We can't thank you enough for both your business and your kind words! We hope that your birthday--with a phenomenal "gift" choice, if we do say so!--was a wonderful one, and that you and your family enjoy many adventures in your beautiful new Q7! Please don't hesitate to let us know of anything more we can do (we are definitely readily available to shed light on any features you may need instruction with, among many other things!) Wishing you well, Emily Lasher Van Orden firstname.lastname@example.org
Great buying experience
The staff at Elk Grove Audi were knowledgeable, professional and helpful throughout. We had a great experience and wouldn't hesitate to work with them again.
I am an out of state buyer.I found my vehicle on Auto...
I am an out of state buyer. I found my vehicle on Auto Trader and did not personally see the vehicle. I relied on Vince Webb to accurately and truthfully represent the vehicle which he did with excellence. I am a happy car buyer.
We can't thank you enough for choosing to do business with us, especially given the distance! We are so pleased to have been able to earn your kind words and hope that you know, both in store and remotely, we are eagerly available for anything you might need moving forward! We hope that you have been enjoying your new car to the very fullest, and that we'll have the opportunity to serve you well again in the future! Best wishes, Emily Lasher Van Orden email@example.com
We worked with Vincent and he was a true gentleman....
We worked with Vincent and he was a true gentleman. Vincent was patient and worked with us to get a deal we were happy with. I will recommend anyone in the market for an Audi to go and see the team at Elk Grove Audi. We love our A5!!
A deer totalled my 2015 A4 so I was looking for a 2017 A4...
A deer totalled my 2015 A4 so I was looking for a 2017 A4 with specific options. Using Audi's websearch I found it at Elk Grove Audi in CA but I'm in MN. I had purchased a past CPO car at a distance so I called and talked to Vince. I quickly felt comfortable with the car's condition as we talked through every aspect in/out with added pics. We negotiated the price and I arranged shipping and the car arrived exactly as described. I'd recommend Elk Grove Audi and specifically Vince, he helped make a distanced purchase work perfectly.
This is the third car I have purchased/leased from Audi Elk Grove. Their team is always warm and welcoming. They made buying a car during this pandemic safe, quick, and seamless. At no point did I feel pressured or pushed. I will always recommend Elk Grove Audi to anyone and everyone looking to purchase or lease a car. Vincent Webb was fantastic! So personable and kind. Not overbearing in any way, shape, or form.
New custom ordered car
Love the whole process. Simple and easy. Both Vince and Vinny were both amazing folks. Answered all my questions promptly and knowledgable. Gave me updates while the car was being built. Got it yesterday and it’s exactly what I imagined it would be.
Vince Webb: Horrible Customer Service
AWFUL experience. It's one thing to overprice your vehicles and not be willing to negotiate. That's fine. Any dealership is perfectly within their rights to price themselves out of a sale. However, it's absolutely unacceptable to be a smug, condescending, arrogant salesperson towards potential customers. That's exactly what Vince Webb is; smug, condescending, and arrogant. Vince Webb immediately went into defensive and condescending modes when I pointed out that the used car that Elk Grove Audi is offering is overpriced, and that I would be willing to work out a deal at a much more reasonable price. It's a shame how just one deplorable salesperson and his narcissistic attitude could bring down an entire business. The experience was enough to not only lose my business, but I'll be sure to tell others of my experience with him specifically. Based on the other reviews, Elk Grove Audi sounds like it could be a good place to buy a car. Who knows? However, I would wholeheartedly advise NOT giving your business to Vince Webb for sure.