Shift SF (Test Drives Brought to You)

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Reviews

Average Ratings

4.4
22 lifetime reviews.
  • Great Customer Service

    Trying to find a car is as hard a trying to buy a home to spend your golden years in, but the experience I had with Shift SF was as smooth as orde...


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    Trying to find a car is as hard a trying to buy a home to spend your golden years in, but the experience I had with Shift SF was as smooth as ordering fast food when your the only one in line. The staff was amazing and new exactly what I wanted and showed several choices to choose from making me feel like a child in a huge candy store. Long story short if you want great customer service, huge selection of vehicles with no headaches then you want Shift SF!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Best way to find a car

    After much research on the Internet, we finally found what we were looking for. The only problem was that we live in Northern California and the v...


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    After much research on the Internet, we finally found what we were looking for. The only problem was that we live in Northern California and the van was in Southern California. But, it was no problem for Shift. They drove the van from their Los Angeles location to my sister's house in Huntington Beach and she test drove it for me. After, her approval, we decided to purchase it and Shift shipped it up North for us. After about a week and finalizing the loan, I met with their representative at a Costco and we finalized the "paperwork" on his iPad and got the van. That was it. So easy and great customer service throughout the process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Do not buy a car unless you are sure about the car

    Do not buy a car from SHIFT unless you are SURE that the car is perfect. I bought a car a few days ago and found that there are two cracks around ...


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    Do not buy a car from SHIFT unless you are SURE that the car is perfect. I bought a car a few days ago and found that there are two cracks around the chips on my windshield. I emailed them if they would replace the windshield or I will return the car, because I was told that I can return the car in 5 days. No one has responded to my call and email. They were very responsive before the purchase is done. They don't seem to care about customers once it's done. Do not trust the 5-day return policy. Even if they don't have positive response to my email, I would be willing to have a discussion on possible alternatives. But, ignoring customers is UNACCEPTABLE!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Impressed

    Great way to purchase a car. I drove 3 hrs to pick it up and I explained I was on a time schedule. Shift personel was understanding and willing to...


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    Great way to purchase a car. I drove 3 hrs to pick it up and I explained I was on a time schedule. Shift personel was understanding and willing to accomadate me and my family. I was super satisfied with my 2015 Cadillac CTS, I arrived and was in and out within 20min. Car was clean and with a full tank of gas. I have never had a deal to go thru so quickly. I will definitely use Shift and recommend them to all friends amd family. Thanks to all the Shift personel.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Stress Free Buying

    Our car was totaled, no one was hurt, however, being retired we had a limited amount of resources to purchase a reliable car. SHIFT provided us wi...


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    Our car was totaled, no one was hurt, however, being retired we had a limited amount of resources to purchase a reliable car. SHIFT provided us with a detailed check list, the carfax information, lots of photos of the car and best of all, they will drive the car to your location, you can test drive it and if you decided you want to purchase, they handle all the paper work. What could be more street free. We bought the car and are extremely happy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome concept and customer service

    It is really very smooth doing business with shift. They make used car buying process easy and reliable.


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    It is really very smooth doing business with shift. They make used car buying process easy and reliable.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Honda Fit

    Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They bas...


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    Shift is a bit different as they are not actually dealers but consignment for the sellers. A slightly different yet interesting approach. They basically are a mobible auto selling business that comes to you. The cars are inspected, clean and offer competitive pricing. The salesperson lets you take your time, drive the vehicle and offers info and financing and extended warranty options. This is a great idea and hats off to the group who started this business.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great Experience with Shift

    We had a fantastic experience with Shift. We had a good idea of the car we wanted and found a model online. Within 24 hours, Anthony J. was at our...


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    We had a fantastic experience with Shift. We had a good idea of the car we wanted and found a model online. Within 24 hours, Anthony J. was at our door ready to take us for a test drive. Because we'd applied for a loan from our credit union in advance, we were able to purchase the car that same afternoon. Anthony was incredibly helpful and did not push us in any way to buy the car. The Shift staff also processed our paperwork without any trouble after the purchase and were quick to respond to any questions we had. I recommend to anyone looking to purchase a car in the cities where Shift is available!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Fantastic, absolutely recommend Shift

    Recently bought a used VW through Shift. After having searched all around the Bay Area for the right vehicle, these guys made it SO easy to purcha...


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    Recently bought a used VW through Shift. After having searched all around the Bay Area for the right vehicle, these guys made it SO easy to purchase and finalize all paper work. They drove the car down to my work to arrange an after hours test drive then drove the 40 miles again to deliver the car. Great service and their drivers were super patient and polite. Recommend them without hesitation

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Recommended.

    Awesome place, bought the car on the spot. They work great and the salesmen were very friendly and didnt pressure me to buy it. Still bought my Ho...


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    Awesome place, bought the car on the spot. They work great and the salesmen were very friendly and didnt pressure me to buy it. Still bought my Honda Accord on the spot though.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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