Grand Blanc Nissan

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
15 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    July 10, 2019

    My husband and I had an excellent experience at Grand Blanc Nissan. We had been looking at a variety of cars at various dealerships, but all other dealerships... paled in comparison to GB Nissan. Immediately welcomed by friendly faces, ready and willing to hear any and all requests. The entire team was willing to do whatever it took to hit our vehicle goals and price points. We worked directly with Arturo and Don, who were incredibly accommodating and honest, answering all questions and concerns, going above and beyond to help guide us to make the best and most informed decision. GB Nissan genuinely cares about their people and puts their customers above the sale. We were greeted like old friends by Harold and felt very comfortable and confident with the process as explained by Cal. We walked away with a 2019 SV all wheel drive black Nissan Rogue, perfect for our growing family. Thank you, GB Nissan!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 15, 2018

    It was ok, but wasn’t sure that I would get a good desk on my trade. I just went to another dealership and bought a car.

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    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    May 2, 2018

    Purchased 2009 Nissan in the fall of 2017 for college kids that had several recalls for repairs. After sitting all winter, a tire was flat. AAA put the... spare donut tire on, which was also flat the next day. So had car towed on 4/28/18 (Sat). Tracy, head of service dept, called Monday to retrieve car. Nissan hours are similar to my job, but Tracy said car could not remain on the lot until Sat, 5/5/18. So I went during my lunch hour on 5/2/18. I assumed the original tire would be on the car. Rather than trying to accommodate the customer, Tracy told me "you need to communicate better etc" and walked out. She watched as I contacted Belle Tire to put on the original tire, making no offer to assist and clearly annoyed. Please know that if you purchase a Nissan, Grand Blanc Nissan is the only dealership in Genesee County. So you will likely have the pleasure of dealing with Tracy should your car need service and/or repairs.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 3, 2018

    I don't think I've ever been treated better or more fairly at a dealership than at Nissan of Grand Blanc. Chris, Harold and Cal provided customer service... that was top notch. Better than my experience at Cadillac Dealerships. They seem to be people of integrity that will take care of you like a friend, long after the sale. I've stopped in multiple times and they always remember me by name and ask me if I am still happy with my purchase. They stand behind their product too. If I'm not happy with something, they go to work to address either internally or with Nissan itself. They also provided me with piece of mind with both, a 5 Year/100,000 bumper to bumper warranty, as well as a LIFETIME / UNLIMITED MILE power train warranty. This to ensure my satisfaction before, during, and after the sale. In short, I got more for my trade and a new vehicle that was exactly what I wanted and needed, at a price lower than anyone else from good people. You will not be disappointed if you buy from them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 21, 2017

    Google near by dealer found Grand Blanc Nissan. I Called to schedule service, Denise answered and scheduled my service, she was very nice and she welcomed... me to the area. Came in for service appointment and it was good to see the diversity of employees in the dealer. While waiting for service the sales guy entertained me with a test drive. The test drive turned into a purchase. The guys there were friendly and patient, not pushy like other dealers I've been to. Would have given 5 stars but nobody is perfect.

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 8, 2017

    Purchased my 1st car tonight and just let me say this -- the entire experience was AWESOME! The salesman took really good care of me. He answered all... my questions and I had a lot of them. Everyone there was kind to me which was a pleasant surprise. The facility itself is absolutely beautiful -- the furniture paired nicely with the drop dead gorgeous Murano. Speaking of the Murano, when my eyes connected with the headlights it was love at first site. The team went above and beyond to make sure me & the Murano was together. Nothing left to say but ... THANK YOU GRAND BLANC NISSAN for making this one of the happiest days of my life.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 8, 2017

    Purchased my 1st car tonight and just let me say this -- the entire experience was AWESOME! The salesman took really good care of me. He answered all... my questions and I had a lot of them. Everyone there was kind to me which was a pleasant surprise. The facility itself is absolutely beautiful -- the furniture paired nicely with the drop dead gorgeous Murano. Speaking of the Murano, when my eyes connected with the headlights it was love at first site. The team went above and beyond to make sure me & the Murano was together. Nothing left to say but ... THANK YOU GRAND BLANC NISSAN for making this one of the happiest days of my life.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 25, 2017

    Came to GrandBlanc Nissan during a snow storm, and with little hope. I left the dealership with a new car. My experience at this dealership was second... to none! My buying experience was painless and quite enjoyable. My " after the sale " experience has been equally pleasent. I would recommend this dealership to one and all ! Thank you all at the dealership for making a (an) normally bad experience a great one !

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    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    June 13, 2017

    This place was a two day nightmare. The girl that was talking to me was new. She was nice enough but didn't know what she was doing. So frustrating.... Had me try and drive different cars. So I got excited thinking they could help me. The manager never took the time to talk to me. Gave me a price that was 200$ higher per month. Terrible experience

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 27, 2017

    I purchased a 2017 Pathfinder from this dealership. I knew what I wanted. They unfortunately did not have my vehicle in stock. They went above and beyond... to dealer trade my exact car in for me. They did not charge me for it either. This is my second vehicle I have purchased from them and it will not be the last!

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    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
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