Sr. Service Advisor
Certified Sales Consultant (#chucklovessubie)
Sales Consultant (#raysellscars)
Subaru Certified Sales Consultant
Subaru Certified Sales & Leasing Consultant
Certified Sales Consultant
Read reviews that mention:
While out shopping had a dead battery and needed to use Subaru Roadside Assistance. After they got the car started I drove to the dealership to have the... battery check. Even though I didn't have an appointment, Brian Eaton was able to accommodate me and had the battery and electrical system checked.
I???ve been bringing my Forester here for service since I bought it from Lou Fusz 7 years ago. My car has been running great the whole time. The service... people are helpful and polite. But they are usually very busy and things feel rushed.
Brian Eaton does a wonderful job getting the work done in a timely professional manner. I dropped the car off after lunch and it was ready by 4 pm. We... are giving the car to our daughter and her husband and the service people checked it out to make sure it was in good shape. They did a great job!
The staff at Lou Fusz Subaru - excellent, trustworthy, well trained, respectful. When having your car serviced be prepared to pay upward of $379.00 an... hour labor for a periodic maintenance that will take one hour, checking hoses, oil change, tire rotation, and battery check, nothing serious.
Very good service and I had good visit with sales department and looked at a new vehicle to find out the new features and we enjoyed it very much
We are always very pleased with Subaru service. People are polite, professional and accommodative. Brian is very nice, knowledgeable. He also has great... communication skills.
Brian is always friendly and personalizes service. Answers questions honestly. Reviews past service and current needs. I never feel like any service isn't... needed.
I have never had car trouble on the road. I think it is because the service department thoroughly checks and services my Subaru. Thank you!
Scheduled regular oil change, tire rotation, MO state inspection and front brake noise diagnostics service for my '14 Outback. Friendliness, appointment... scheduling and dealership atmosphere were topnotch. However, they said they could not detect the significant brake rattle I hoped would be addressed. Also, when they reported a low-beam headlight was out, and I said I would replace it myself (rather than pay the quoted $57), there was no mention of the requirement to remove the front tire and the wheel liner to get to the bulb.
We are very sorry that we were not able to get your issue diagnosed on your service visit. Also, we apologize that the process of replacing the headli...ght wasn't explained. Our goal is great communication and based on what you said, you may have elected to do the work with us if you were informed on how complicated the replacement was. We will learn from this and improve upon our communication going forward. If you have not already replaced the bulb or continue to have issues with your brake rattle, please reach out to Nathan Voorhees (General Sales Manager). He will attempt to help fix both of these issues as quickly and inexpensively as possible. Thank you for your Feedback!
They were straight to the point with what I needed done to my car. I didn???t feel like I was being scammed. Explained everything and got it done in a... timely manner.
Thank you for your Feedback. We noticed that you didn't give us five stars on price, if you have an further concerns please contact us!