Excellence Auto Trade

Reviews

3.7 out of 5 3.7
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 31, 2018

    Buying your first car is not the easiest thing probably one of the hardest, from the moment I stepped into the office met and sat down with Kendal he began... to work on getting me a car of my choice, it took 3 days to finalize everything the longest 3 days of my life which in the end was all worth it. On the day to pick up my car I worked pretty late not reaching them until after 8 Kendal Ralph and issac all waited for me and when I arrived immediately started on finalizing my purchase to get me on the rode, also taking care of getting my registration and plates from the DMV one less job for me to do. My overall experience with them may have seem long but it all flowed so smoothly the time didn’t even matter the customer service was remarkable and I will advise anyone who’s looking for great service and car to stop by Excellence auto trade you won’t regret it! Thanks guys I love my car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 1, 2017

    Drove all the way from Maryland to NY and they did not have a dealer tag to drive and test the car. In order for you to get in touch with them you have... to call them like 7 times. Hope no one loose their time with them.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • February 14, 2015

    Ralph and D'Angelo made our purchase less overwhelming. We had no idea we were going to go to Excellence. The moment we got there we were treated well,... with respect and honesty. We chose the car we wanted with assistance and care, something we did not feel at any other dealership we went to...and we went to quite a few! Thank you guys for making this daunting process much easier! We will definitely come back!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    thank you somuch for coming and appreciate the review

  • 1.0 out of 5
    March 18, 2017

    1st I called 2 hr ahead about the vehicle lady said the vehicle will be ready,got to the spot took 30 min too get help and the lot was empty and the car... was 30 cars deep not ready for a test drive.Then the guy said he don't have dealer plates for test drive now.So he promised the car would be ready 10:30 am for test drive no call,I passed by the lot smh car still in same.spot as yesterday. Don't waste your time

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 24, 2017

    You are a great quality company in regards to finding vehicles that are priced well below its value. On the other hand you are found lacking in regards... to searching for vehicles through the app. The facebook seach is more efficient than the app is and the app should be set up in the same manner. By making the search parameters more ambiguous on the app we are flooded with vehicles that we should just be able to filter out. Please review the app and make the neccasary changes so that i may continue to use your service in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 12, 2017

    Great people who knows how to treat their customers with kindness, very polite, and patient with a lot of respect

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2017

    It took me 5 months to find the right car, the right dealership and the right customer service. They make you feel so comfortable !!!!! These people are... amazing and very helpful. They instantly got me approved to purchase my car back in december. Now that it's been after 30days i've decided to give them a review. I totally recommend them... They also got my Mother Approved !!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    September 20, 2016

    hi, i baught a bmw m5 from this dealership , the car was in mint condition, the service was excellent, they really made me feel very secure in buying that... type of vehicle. i would deffinetly recomend anyone who is looking for a good quality used car to come shop here

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 14, 2015

    I don't really know much about cars. The staff was extremely informative and helpful, helped me choose a car that fit my budget and usage. They were honest... and upfront about the entire process and helped me get the best financing deal. Thank you Excellence

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2015

    I recenelty bought a 2014 Gl from this dealership. The car was a steal for me, they were great all around and provided me with everything I needed. I even... needed a spare key and he sent somone out and got it for me within the hour. Thank you Excellence.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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