David Wilson's Toyota of Las Vegas

They did not give me the training that I needed to know and when I asked, he was very curt and annoying. Nelso was another person who was there and no one answered my questions clearly.

He was rude I ask him question and and he did not have manners. He was real rude I never had this experience at Toyota

Went for my appointment, and everything was great. Took longer than expected, still good service.

I know my tires treads are low, but it didn't make the noise that I'm hearing now. I planned on calling to discuss it.

My appointment seemed not too important 45 minutes later still not looked at But I understand you are busy Just want the job done well I'm a patient guy

It was hassle free and made me feel confident about leasing this vehicle. Top notch

I called and dropped off same day. The person I was supposed to be scheduled with was not working that day, so I don't know how they were on my schedule. Someone helped me quickly and 2 hours later I had my car back.

Very efficient, I'm always treated with courtesy and feel I'm well cared for, very professional.

Very professional, clarified each of our doubts. He is always very willing to help us.

I have been a customer at David Wilson's Toyota for years. The sales department is AMAZING. The service department is ridiculous. I have only continued to bring my car there for pure convenience. I stopped taking my last Sienna there for a couple of years and took it to AutoNation. After the way I was treated with this service appointment, I will be returning to AutoNation, convenient or not. This is not the first, second, or third time in my many years that I have been given less than good service at David Wilson. ?? The customer service manager refused to complete the service I had scheduled. He also didn't let me know when my car was ready. When I went to ask if it was almost ready, I found him eating pizza at his desk chatting with a colleague. My paperwork was waiting on his desk for him to just pass to the customer service desk.