Reviews

Average Ratings

5.0
75 lifetime reviews.
  • Great experience

    Extremely friendly staff, knowledgeable team, excellent service

    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service...


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    Extremely friendly staff, knowledgeable team, excellent service

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Best regards, Jeff Bellinger, jbellinger@saybrookhyundai.com


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  • Fast Service

    Roland was great, had me in and out within 25 minutes!!!

    Dealer Response

    George, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud ...


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    Roland was great, had me in and out within 25 minutes!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    George, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Roland Allard, rallard@saybrookhyundai.com


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  • 2013 Audi A4

    My salesman was very professional, while still being very personable. The process was quick and enjoyable! The way is should be! Patrick Jullarine...

    Dealer Response

    Patrick, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are ...


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    My salesman was very professional, while still being very personable. The process was quick and enjoyable! The way is should be! Patrick Jullarine made my experience the best ever!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Patrick, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Leo Isif, lisif@saybrookhyundai.com


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  • Service Department

    Service department always does a great job explaining and printing out what has been done and what should be addressed in the future for repairs.

    Dealer Response

    Martha, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the tim...


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    Service department always does a great job explaining and printing out what has been done and what should be addressed in the future for repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Martha, We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Old Saybrook Hyundai for your vehicle needs. Sincerely, Roland Allard, rallard@saybrookhyundai.com


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  • Best experience!

    Leo, David and Patrick were the people I delt with during my visit to Oldsaybrook Hyundai. Leo greeted us when we walked through the door and afte...

    Dealer Response

    Thanks so much for the nice review, Jamie! We really appreciate this feedback and I'll be certain to share your compliments with Leo, David and P...


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    Leo, David and Patrick were the people I delt with during my visit to Oldsaybrook Hyundai. Leo greeted us when we walked through the door and after explaining the car I was interested in, he introduced us to David. David was so incredibly nice, friendly and helpful while finding the perfect vehicle for me. He was so knowledgeable regarding every question about any car I asked about. Patrick made me feel very comfortable and at ease when signing all the paper work. That was so important to me. He took the time and explained every form to me and answered all of my questions. After having visited two dealerships prior to stoping by Oldsaybrook Hyundai, I was impressed at how clean and spotless the showroom and cars all were. I had a deposit put down at a different dealership and still chose to go with Oldsaybrook Hyundai. That's how much of a wonderful experience I had with them. I just couldn't get over how comfortable they all made me feel. To say I had a great first time car buying experience at Oldsaybrook Hyundai is an understatement.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the nice review, Jamie! We really appreciate this feedback and I'll be certain to share your compliments with Leo, David and Patrick. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Regards, Leo Isif, lisif@saybrookhyundai.com


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  • Best mechanic service!

    I needed my car fixed asap as I was just passing through and they were very accommodating and the price isn't that bad too!

    Dealer Response

    Thank you for taking the time to write this review. It's great that the team provided an accommodating and overall satisfying experience. Please l...


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    I needed my car fixed asap as I was just passing through and they were very accommodating and the price isn't that bad too!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. It's great that the team provided an accommodating and overall satisfying experience. Please let us know if there is anything else we can do for you. Roland Allard, rallard@saybrookhyundai.com


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  • Enjoyable purchasing experience. No pressure

    My salesman Patrick was very honest, courteous, patient and informative. Not pushy at all. Explained things well. Found the best car for my needs

    Dealer Response

    Thanks for your perfect review, Madeline! We're glad to hear that Patrick was honest, courteous, patient, and informative! We strive to provide ex...


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    My salesman Patrick was very honest, courteous, patient and informative. Not pushy at all. Explained things well. Found the best car for my needs

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review, Madeline! We're glad to hear that Patrick was honest, courteous, patient, and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Leo Isif, lisif@saybrookhyundai.com


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  • very clean facility, pleasant people

    Each person I dealt with is always pleasant and never gets flustered. Rowland and Aimee answered any and all questions I had and made me feel at e...

    Dealer Response

    Lori - At Old Saybrook Hyundai, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Rowland, Aimee, ...


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    Each person I dealt with is always pleasant and never gets flustered. Rowland and Aimee answered any and all questions I had and made me feel at ease.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lori - At Old Saybrook Hyundai, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Rowland, Aimee, and the team were able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Roland Allard, rallard@saybrookhyundai.com


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  • friendly staff, great cars

    Although I knew what i wanted the staff was very help full about the cars we wear looking for. everyone we had interaction with was very professio...

    Dealer Response

    We appreciate the time it took for you to write this review, Norman. It is our goal to provide all of our customers with the kind of customer serv...


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    Although I knew what i wanted the staff was very help full about the cars we wear looking for. everyone we had interaction with was very professional and did not push us through the process. all were very polite and made us feel welcomed!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate the time it took for you to write this review, Norman. It is our goal to provide all of our customers with the kind of customer service you described and we are glad we achieved that. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Leo Isif, lisif@saybrookhyundai.com


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  • PURCHASE VEHICLE

    ENTIRE STAFF WAS VERY PROFESSIONAL AND ACCOMODATING FROM THE SALESMAN TO THE MANAGERS BENT OVER BACKWORDS TO GIVE US BEST DEAL

    Dealer Response

    Michael, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has been profession...


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    ENTIRE STAFF WAS VERY PROFESSIONAL AND ACCOMODATING FROM THE SALESMAN TO THE MANAGERS BENT OVER BACKWORDS TO GIVE US BEST DEAL

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has been professional and accommodating during your visit. We hope to work with you again in the future for any of your automotive needs! Enjoy your new car! Best, Leo Isif, lisif@saybrookhyundai.com


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