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Reviews

Average Ratings

4.8
Average based on 71 reviews
  • Great experience

    Extremely friendly staff, knowledgeable team, excellent service

    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service...


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    Extremely friendly staff, knowledgeable team, excellent service

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that our staff assisted you in such a detailed and customized manner. Give us a call if you have any further questions and be sure to follow and like us on Facebook and Twitter to find superb specials! Best regards, Jeff Bellinger, jbellinger@saybrookhyundai.com


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  • Best mechanic service!

    I needed my car fixed asap as I was just passing through and they were very accommodating and the price isn't that bad too!

    Dealer Response

    Thank you for taking the time to write this review. It's great that the team provided an accommodating and overall satisfying experience. Please l...


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    I needed my car fixed asap as I was just passing through and they were very accommodating and the price isn't that bad too!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. It's great that the team provided an accommodating and overall satisfying experience. Please let us know if there is anything else we can do for you. Roland Allard, rallard@saybrookhyundai.com


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  • Enjoyable purchasing experience. No pressure

    My salesman Patrick was very honest, courteous, patient and informative. Not pushy at all. Explained things well. Found the best car for my needs

    Dealer Response

    Thanks for your perfect review, Madeline! We're glad to hear that Patrick was honest, courteous, patient, and informative! We strive to provide ex...


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    My salesman Patrick was very honest, courteous, patient and informative. Not pushy at all. Explained things well. Found the best car for my needs

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your perfect review, Madeline! We're glad to hear that Patrick was honest, courteous, patient, and informative! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Leo Isif, lisif@saybrookhyundai.com


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  • very clean facility, pleasant people

    Each person I dealt with is always pleasant and never gets flustered. Rowland and Aimee answered any and all questions I had and made me feel at e...

    Dealer Response

    Lori - At Old Saybrook Hyundai, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Rowland, Aimee, ...


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    Each person I dealt with is always pleasant and never gets flustered. Rowland and Aimee answered any and all questions I had and made me feel at ease.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lori - At Old Saybrook Hyundai, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Rowland, Aimee, and the team were able to show you dedicated and personalized service. We look forward to working with you for your next servicing need; remember to find us on Facebook and Twitter to receive access to our exclusive coupons. Best, Roland Allard, rallard@saybrookhyundai.com


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  • friendly staff, great cars

    Although I knew what i wanted the staff was very help full about the cars we wear looking for. everyone we had interaction with was very professio...

    Dealer Response

    We appreciate the time it took for you to write this review, Norman. It is our goal to provide all of our customers with the kind of customer serv...


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    Although I knew what i wanted the staff was very help full about the cars we wear looking for. everyone we had interaction with was very professional and did not push us through the process. all were very polite and made us feel welcomed!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the time it took for you to write this review, Norman. It is our goal to provide all of our customers with the kind of customer service you described and we are glad we achieved that. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Leo Isif, lisif@saybrookhyundai.com


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  • PURCHASE VEHICLE

    ENTIRE STAFF WAS VERY PROFESSIONAL AND ACCOMODATING FROM THE SALESMAN TO THE MANAGERS BENT OVER BACKWORDS TO GIVE US BEST DEAL

    Dealer Response

    Michael, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has been profession...


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    ENTIRE STAFF WAS VERY PROFESSIONAL AND ACCOMODATING FROM THE SALESMAN TO THE MANAGERS BENT OVER BACKWORDS TO GIVE US BEST DEAL

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thanks so much for this 5-star review! We always enjoy hearing from our customers. I am pleased to hear that our team has been professional and accommodating during your visit. We hope to work with you again in the future for any of your automotive needs! Enjoy your new car! Best, Leo Isif, lisif@saybrookhyundai.com


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  • Professional, friendly, and supportive

    The sales staff from the online contact through the finance office were friendly, professional, and supportive. If I lived closer, I would have my...

    Dealer Response

    Your fantastic review was quite a refreshing to read John! Congratulations on your new purchased car! I am happy that Mike provided you with press...


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    The sales staff from the online contact through the finance office were friendly, professional, and supportive. If I lived closer, I would have my service done here, too!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your fantastic review was quite a refreshing to read John! Congratulations on your new purchased car! I am happy that Mike provided you with pressure-free, honest, and excellent customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Old Saybrook Hyundai. Thanks again and take care! Best, Leo Isif, lisif@saybrookhyundai.com


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  • Outstanding Car Buying Experience!

    No pressure, honest up front no bologna or games and overall excellent customer service from all departments. The purchase from beginning (Salesm...

    Dealer Response

    Your fantastic review was quite a refreshing to read John! Congratulations on your new purchased car! I am happy that Mike provided you with press...


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    No pressure, honest up front no bologna or games and overall excellent customer service from all departments. The purchase from beginning (Salesman-Mike Russo) to the end (Finance) was excellent!! The best car buying experience we have ever had.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your fantastic review was quite a refreshing to read John! Congratulations on your new purchased car! I am happy that Mike provided you with pressure-free, honest, and excellent customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to Old Saybrook Hyundai. Thanks again and take care! Best, Leo Isif, lisif@saybrookhyundai.com


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  • Hundai of Old Saybrook Ct. Customer Service

    Enen though Steve was the salesman, It gave me the feeling that all the other participants cared and wanted me to have a good experience at your D...

    Dealer Response

    Joan, thank you for sharing your experience with us! Steve and our team work incredibly hard to exemplify the Old Saybrook Hyunda commitment to cu...


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    Enen though Steve was the salesman, It gave me the feeling that all the other participants cared and wanted me to have a good experience at your Dealership.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joan, thank you for sharing your experience with us! Steve and our team work incredibly hard to exemplify the Old Saybrook Hyunda commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Leo Isif, lisif@saybrookhyundai.com


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  • A great dealership with very friendly staff.

    A very nice, friendly atmosphere. A very knowledgable staff. I would recommend this dealership to anyone without hesitation, and the car drives gr...

    Dealer Response

    Robert, we cannot thank you enough for your wonderful review of the Old Saybrook Hyundai and for your recommendation! It was a pleasure to assist ...


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    A very nice, friendly atmosphere. A very knowledgable staff. I would recommend this dealership to anyone without hesitation, and the car drives great.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, we cannot thank you enough for your wonderful review of the Old Saybrook Hyundai and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Roland Allard, rallard@saybrookhyundai.com


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