Audi Volkswagen Clarksburg

Reviews

4.8 out of 5 4.8
58 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    October 5, 2018

    The website and any means of contact is almost impossible. Chat line does not respond. Service phone keeps repeating message they are too busy. Only phone... number listed is sales and when they transfer me, same routine goes on and on. I have spent hours on this!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 11, 2018

    As always, working with Audi of Clarksburg is a fantastic experience. Efficient, Professional, and friendly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Our team strives to deliver an excellent customer service experience, and are glad you found this to be the case during your visit, Donald! If you hav...e further needs or questions, please reach out. Have a great day!

  • 5.0 out of 5
    September 8, 2018

    We purchased an Audi Q7 this time around. Prior to, we had an Audi Q5 which had been an excellent vehicle for us. Decided this time to purchase again... from the same dealership based on the reliability and overall quality of the vehicle and service we received. Ray Thompson (salesman) was very helpful and quick to respond to any questions that we had. He and the others made our purchasing experience pleasant. Would recommend Audi and the Clarksburg dealership to all.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 20, 2018

    Jason Albright, was super helpful with coordinating my Audi service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Sharon! Thanks for taking the time to share about your experience. We'll pass along your kind feedback to Jason. If you have further needs or ...questions, please reach out!

  • 5.0 out of 5
    August 20, 2018

    These folks are nice to work with. I would recommend others to go there.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ted, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volkswagen Cl...arksburg! Thank you for the positive review, and we look forward to seeing you again soon!

  • 5.0 out of 5
    August 3, 2018

    Very professional. Have been going there for 3 years and it’s always a great experience.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Reviews like this give us motivation and help us ensure we provide high-quality care, Michelle. We so appreciate your continued support of Audi Clarks...burg! We look forward to your next visit! Take care.

  • 5.0 out of 5
    July 31, 2018

    This is actually my second lease car from this dealer. I highly appreciate the service and attention that are provided. The staff are courteous and good... listeners.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your positive review about your recent experience with us, Gerald! Our team strives to deliver an excellent experience, and are glad you... found this to be the case during your visit. If you have further needs or questions, please reach out!

  • 5.0 out of 5
    July 28, 2018

    Service Department began working on my 2017 Audi A6 at exactly 8 AM, the time of my appointment. Within the hour, all the requested services for my vehicle... were finalized and my car had been washed and dried prior to releasing my A6 to me. Quality service, extraordinary workmanship and meticulous care of my Audi while on property,, one could not find a finer Audi dealership than that of Audi of Clarksburg. Sincerely, E.W. McConnell Fairmont, WV

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Reviews like this give us motivation and help us ensure we provide high-quality care, Earl! We always strive to provide top quality service to every g...uest, and are pleased to hear that you enjoyed your experience here at Audi Clarksburg! Please don't hesitate to reach out if there's anything additional we can do for you.

  • 4.0 out of 5
    July 13, 2018

    Have to wait for part before job complete. Service was prompt and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us, Sharon! Please don't hesitate to reach out to us if there's anythin...g more we can do!

  • 5.0 out of 5
    July 13, 2018

    Very Professional and fast service staff was very knowledgeable and knew answers to all my questions

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us, Steve! Your satisfaction is always our TOP PRIORITY! We are always more than ...happy to assist you if anything else comes up. Take care!

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