Read reviews that mention:
The website and any means of contact is almost impossible. Chat line does not respond. Service phone keeps repeating message they are too busy. Only phone... number listed is sales and when they transfer me, same routine goes on and on. I have spent hours on this!
As always, working with Audi of Clarksburg is a fantastic experience. Efficient, Professional, and friendly.
Our team strives to deliver an excellent customer service experience, and are glad you found this to be the case during your visit, Donald! If you hav...e further needs or questions, please reach out. Have a great day!
We purchased an Audi Q7 this time around. Prior to, we had an Audi Q5 which had been an excellent vehicle for us. Decided this time to purchase again... from the same dealership based on the reliability and overall quality of the vehicle and service we received. Ray Thompson (salesman) was very helpful and quick to respond to any questions that we had. He and the others made our purchasing experience pleasant. Would recommend Audi and the Clarksburg dealership to all.
Jason Albright, was super helpful with coordinating my Audi service.
Hi Sharon! Thanks for taking the time to share about your experience. We'll pass along your kind feedback to Jason. If you have further needs or ...questions, please reach out!
These folks are nice to work with. I would recommend others to go there.
Hi Ted, We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Volkswagen Cl...arksburg! Thank you for the positive review, and we look forward to seeing you again soon!
Very professional. Have been going there for 3 years and it’s always a great experience.
Reviews like this give us motivation and help us ensure we provide high-quality care, Michelle. We so appreciate your continued support of Audi Clarks...burg! We look forward to your next visit! Take care.
This is actually my second lease car from this dealer. I highly appreciate the service and attention that are provided. The staff are courteous and good... listeners.
We appreciate your positive review about your recent experience with us, Gerald! Our team strives to deliver an excellent experience, and are glad you... found this to be the case during your visit. If you have further needs or questions, please reach out!
Service Department began working on my 2017 Audi A6 at exactly 8 AM, the time of my appointment. Within the hour, all the requested services for my vehicle... were finalized and my car had been washed and dried prior to releasing my A6 to me. Quality service, extraordinary workmanship and meticulous care of my Audi while on property,, one could not find a finer Audi dealership than that of Audi of Clarksburg. Sincerely, E.W. McConnell Fairmont, WV
Reviews like this give us motivation and help us ensure we provide high-quality care, Earl! We always strive to provide top quality service to every g...uest, and are pleased to hear that you enjoyed your experience here at Audi Clarksburg! Please don't hesitate to reach out if there's anything additional we can do for you.
Have to wait for part before job complete. Service was prompt and professional.
We appreciate your positive review about your recent experience with us, Sharon! Please don't hesitate to reach out to us if there's anythin...g more we can do!
Very Professional and fast service staff was very knowledgeable and knew answers to all my questions
We appreciate your positive review about your recent experience with us, Steve! Your satisfaction is always our TOP PRIORITY! We are always more than ...happy to assist you if anything else comes up. Take care!