Audi Volkswagen Clarksburg

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
84 lifetime reviews.

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  • 5.0 out of 5
    April 10, 2021

    Great experience, drove two hours to buy car. They treated us great even delivered the car to our house

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Bill! We hope you are really enjoying your car. There is no doubt that you got a diamond in the rough!

  • 1.0 out of 5
    March 26, 2021

    Worst customer servie ever. Never do business with again

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are sorry that you are dissatisfied. Volkswagen is aware of your dissatisfaction and can hopefully reach an amicable agreement with you.

  • 5.0 out of 5
    March 25, 2021

    Good experience.....................................

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the opportunity! We will soon be moving into our brand new facility on Lodgeville Rd in Bridgeport. We are excited and are certain that ...you will find the new dealership exceeds all of your expectations. We know our customers deserve the best and look forward to delivering that.

  • 5.0 out of 5
    December 24, 2020

    Most pleasant, easiest car buying experience I?ve ever had. Highly recommend this dealership. Excellent group of knowledge people! Salesman, Chauncey... Shields was awesome! Sales manager, Chris and the finance guy were equally as great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate the opportunity you gave us Jeffrey. Our sales process is designed for you to be in control and for our staff to provide guidance when n...eeded. Thank you for being our customer and we are all here for you anytime.

  • 1.0 out of 5
    August 31, 2020

    It's been 5 weeks, I still don't have my vehicle back nor do I currently possess any confidence in the maintenance or status that I shall have it returned... to me in. The list of issues is entirely too long to list out here on this review but I extremely dissatisfied with the complete and utter lack of customer care and workmanship being displayed by Clarksburg Audi.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    July 21, 2020

    So I had been shopping around the internet for a nice almost new Audi. It’s amazing how many emails you get from these dealerships. Kinda stalkerish. I... was lucky to run across a 2019 Q5 at Audi Clarksburg. There manager texted me right away and was totally up front and not pushy at all. It wound up being the easiest purchase I’ve ever made and I’ve bought 8 vehicles. I just can’t stand the normal dealership tactics and I didn’t have to deal with any of that here. The Q5 is beautiful and I am a big fan of this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Q5 Melissa. We appreciate the great review and are proud to be your Audi dealer.

  • 5.0 out of 5
    June 2, 2020

    The people here are top notch. If you are looking for a hassle free experience with honest, non-pushy, personable staff, this is it. I drove 3 1/2 hrs... to view this vehicle, in part because it had everything I was looking for, but also the prompt professional response from the Sales Manager, Chris. Not to mention they had the car priced right from the start. No need to haggle, just a great deal. Craig, the Finance Manager made the paperwork process smooth and simple. I?d recommend them to anyone looking for a vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Holly! We are thrilled that you enjoyed our style of doing business.

  • 5.0 out of 5
    May 20, 2020

    I was impressed with Clarksburg Audi. They are knowledgable about these Audi cars which can be hard to find. I don't trust bringing my Q7 just anywhere.... They do good work at good prices.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Ellis. That makes us feel really great, so glad that we are able to deliver the level of service that you deserve. We'll look forward to see...ing you next time.

  • 5.0 out of 5
    May 14, 2020

    The easiest car buying experience. Both salesmen and the finance manager were friendly, professional, knowledgeable and attentive. The price of the car... was as stated, and the deal was incredible.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy to hear that you enjoyed the experience. We are grateful for the opportunity to be your dealership of choice. Enjoy your awesome A5!

  • 5.0 out of 5
    April 21, 2020

    We had been shopping for a while. Finally, vwaudi was able to work with us. Easiest process in trading up I?ve ever had or seen. Excellent service. And... couldn?t be happier with the GTI!!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the online review. We do our best to make it as easy as possible for you to make a deal that is stress free and enjoyable. Best of luck ...with the GTI!

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