Crossroads Ford Of Fuquay-Varina

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Reviews

Average Ratings

4.9
131 lifetime reviews.
  • Great service from experienced staff.

    Our family has purchased 4 vehicles from the Fuquay Varina location. 3 have been new, 1 used. We have had excellent attention for all purchases....


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    Our family has purchased 4 vehicles from the Fuquay Varina location. 3 have been new, 1 used. We have had excellent attention for all purchases. Also we have used the dealership almost exclusively for service because of the convenient location and polite trustworthy staff.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Friendly helpful staff

    Recently purchased F150 required service to correct some issues. Though I was not pleased with the NEED for the service, I was very pleased with t...


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    Recently purchased F150 required service to correct some issues. Though I was not pleased with the NEED for the service, I was very pleased with the promptness and friendly helpful staff members. That positive attitude overcomes displeasure with the cause of the problems that neither of us can control.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service

    I always have a great experience here. No surprises.


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    I always have a great experience here. No surprises.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good experience

    Your staff was professional and polite....................


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    Your staff was professional and polite....................

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • amazing service

    the service dept was very prompt when I got there...also professional...they let me know what they did and when I should come back...also used a f...


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    the service dept was very prompt when I got there...also professional...they let me know what they did and when I should come back...also used a floor mat which I liked...thanks

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Experience

    I typically conduct my preliminary on site review of new vehicles on Sunday or other times when a dealership is closed to avoid the high pressure ...


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    I typically conduct my preliminary on site review of new vehicles on Sunday or other times when a dealership is closed to avoid the high pressure from Sales representatives. However, the experience I had at Crossroads Fuquay-Varina was undoubtedly the best experience I have had when purchasing a new vehicle. The price and options were exactly what I had been told. The only surprise was when the Sales representative identified an additional discount that had not been previously discussed. Many dealerships would have ignored this finding. For this I highly respect the ethics of the dealership and the Sales team.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service dept

    I'm satisfied with service from Crossroad ford of Fuquay-Varina, NC


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    I'm satisfied with service from Crossroad ford of Fuquay-Varina, NC

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fuquay Varina NC

    Oil change, the staff was very helpful and professional


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    Oil change, the staff was very helpful and professional

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great experience

    We had an amazingly easy, pressure-free buying experience on Saturday 06/03/17, thanks to Chris Monahan. The car we wanted was no longer available...


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    We had an amazingly easy, pressure-free buying experience on Saturday 06/03/17, thanks to Chris Monahan. The car we wanted was no longer available but we didn't know that before coming in for our appointment with Chris. He was very apologetic but offered us a car almost identical to the one I had my heart set on. The negotiating process was as easy as it can be. Frank, the finance manager, was great, too. We really felt like this dealership truly appreciated our business. Plus, we were in and out in 3 hours...half the time as other dealerships. Great experience overall! Anyone buying a car should feel confident in having Chris as their sales associate.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Crossroads Ford Fuquay Varina NC

    Best buying experience I've ever had with purchasing a new truck! I love my 2017 F-150!!! Thank you Don Brown and Mike Hall!!


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    Best buying experience I've ever had with purchasing a new truck! I love my 2017 F-150!!! Thank you Don Brown and Mike Hall!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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