Reviews
They said the car was there.
They said the car was there. IT WASNT when we got there. Then they tried the old bait and switch. And Johnathan I believe his name was. Is the WORST salesman. I've ever met in my 60 years. STAY AWAY FOLKS. ALWAYS BETTER SERVICE ELSEWHERE.
They said the car was there.
They said the car was there. IT WASNT when we got there. Then they tried the old bait and switch. And Johnathan I believe his name was. Is the WORST salesman. I've ever met in my 60 years. STAY AWAY FOLKS. ALWAYS BETTER SERVICE ELSEWHERE.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sales team was spot on Monday evening, I had talked to a
Sales team was spot on Monday evening, I had talked to a couple of the sales group about a vehicle they had listed, come to find out it was at another dealership, They made sure to have said vehicle on their lot by Monday for me to come look at it. Unfortunately it just wasn't a vehicle I decided to purchase. I appreciate their effort. If you want to deal with honest people, give them a try!
Sales team was spot on Monday evening, I had talked to a
Sales team was spot on Monday evening, I had talked to a couple of the sales group about a vehicle they had listed, come to find out it was at another dealership, They made sure to have said vehicle on their lot by Monday for me to come look at it. Unfortunately it just wasn't a vehicle I decided to purchase. I appreciate their effort. If you want to deal with honest people, give them a try!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchased a used 2013 Honda Crosstour from them back in
Purchased a used 2013 Honda Crosstour from them back in February of 2021. Still enjoying my vehicle. Salesperson Tequila did a great job of giving me a virtual tour and delivering my vehicle exactly as advertised. Will likely visit them again in the future.
Purchased a used 2013 Honda Crosstour from them back in
Purchased a used 2013 Honda Crosstour from them back in February of 2021. Still enjoying my vehicle. Salesperson Tequila did a great job of giving me a virtual tour and delivering my vehicle exactly as advertised. Will likely visit them again in the future.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had great service while they were selling me a car.
Had great service while they were selling me a car. Bought the car, their detail people had left for the day so the GM said to have the car detailed and send them the receipt, they would pay me back. Good luck, now that I bought the car and paid to have it cleaned, they will not respond. Tells you a lot about their integrity. Make sure you get everything up front before you drive off the lot - you won’t hear from them again.
Had great service while they were selling me a car.
Had great service while they were selling me a car. Bought the car, their detail people had left for the day so the GM said to have the car detailed and send them the receipt, they would pay me back. Good luck, now that I bought the car and paid to have it cleaned, they will not respond. Tells you a lot about their integrity. Make sure you get everything up front before you drive off the lot - you won’t hear from them again.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mike, Thank you for sharing your experience with us. We're glad to read you had great service during the car-buying process with our Sales Team. Please know your satisfaction is important to us here at Five Star Toyota of Milledgeville and I would like a chance to speak with you regarding the detailing needed for the new vehicle you recently purchased from us. Can you please send your preferred contact method to me? Thank you, Five Star Toyota of Milledgeville Ashley Carter General Manager Ashley.Carter@fivestaronline.net
I scheduled an oil change appointment and dropped my car
I scheduled an oil change appointment and dropped my car off at the dealership. When I left the service guide on the dashboard in front of the driver so that they could validate the service. The technician did not fill out the service record or even change the "Next Service Due" reminder sticker on the windshield. I called the service department twice and left a message each time asking that the service manager return my call. I was told that the service manager was working today but this person clearly chose to ignore my call. I paid almost $100 for "Toyota Service" and have purchased three cars from this dealership. I did not know that their attention to detail and interest in their customers had evaporated. I recommend that you save almost half the money and get the top synthetic oil service at Walmart!
I scheduled an oil change appointment and dropped my car
I scheduled an oil change appointment and dropped my car off at the dealership. When I left the service guide on the dashboard in front of the driver so that they could validate the service. The technician did not fill out the service record or even change the "Next Service Due" reminder sticker on the windshield. I called the service department twice and left a message each time asking that the service manager return my call. I was told that the service manager was working today but this person clearly chose to ignore my call. I paid almost $100 for "Toyota Service" and have purchased three cars from this dealership. I did not know that their attention to detail and interest in their customers had evaporated. I recommend that you save almost half the money and get the top synthetic oil service at Walmart!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have been doing business with 5 Star Toyota in
I have been doing business with 5 Star Toyota in Milledgeville ever since before they bought out the previous dealership owner, about 10-12 years. I wish to commend Marvin Meeks, the Parts Manager at 5 Star Toyota in Milldedgeville, Georgia. He is extremely knowledgable and helpful. He knows his inventory and available merchandise extremely well and I have found I can always trust his knowlegable recommendations. He is totally dedicated to his profession and I enjoy working with Marvin. I hope 5 Star realizes his value to your team.
I have been doing business with 5 Star Toyota in
I have been doing business with 5 Star Toyota in Milledgeville ever since before they bought out the previous dealership owner, about 10-12 years. I wish to commend Marvin Meeks, the Parts Manager at 5 Star Toyota in Milldedgeville, Georgia. He is extremely knowledgable and helpful. He knows his inventory and available merchandise extremely well and I have found I can always trust his knowlegable recommendations. He is totally dedicated to his profession and I enjoy working with Marvin. I hope 5 Star realizes his value to your team.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Working with Alicia was the best experience I ever
Working with Alicia was the best experience I ever had,along with the rest of the team. They were very understanding and made sure we was satisfied with the vehicle that we purchased!!! Will see them again in the future!!
Working with Alicia was the best experience I ever
Working with Alicia was the best experience I ever had,along with the rest of the team. They were very understanding and made sure we was satisfied with the vehicle that we purchased!!! Will see them again in the future!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your feedback. It's great to hear that our team went above and beyond in meeting your expectations for the vehicle purchase at Five Star Toyota of Milledgeville. Your satisfaction is important to us.
Everything was fantastic.
Everything was fantastic. Great deal !!!!! She worked until the deal was right Thanks so much Destiny
Everything was fantastic.
Everything was fantastic. Great deal !!!!! She worked until the deal was right Thanks so much Destiny
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear your deal was favorable at Five Star Toyota of Milledgeville. Our team, Destiny included, always strives to get things just right for customers like you. Your positive feedback is appreciated.
My back trunk would not open and very frustrating!
My back trunk would not open and very frustrating! I pulled into this dealership and Martha Bragg and Adrianna fixed me right up! I had tried everything! Thank you!
My back trunk would not open and very frustrating!
My back trunk would not open and very frustrating! I pulled into this dealership and Martha Bragg and Adrianna fixed me right up! I had tried everything! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team at Five Star Toyota of Milledgeville could assist with your back trunk issue. Appreciate the positive review and rating!
Quick and easy sales and friendly staff.
Quick and easy sales and friendly staff. Very easy to do business with. Worth the time to travel there.
Quick and easy sales and friendly staff.
Quick and easy sales and friendly staff. Very easy to do business with. Worth the time to travel there.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you found our sales process at Five Star Toyota of Milledgeville efficient and our staff amiable. We appreciate your effort in making the trip to us.