MINI of Kennesaw

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

MINI of Kennesaw Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2019

MINI of Kennesaw is the newest MINI Dealership in Atlanta. Conveniently located NW of Atlanta we are here to serve your Motoring needs. Visit us for MINI Sales, MINI Service, MINI Parts and stop by the really cool, MINI Gear Boutique.

...


We are proudly part of the SONS Automotive Group. Headquartered in Atlanta the Nalley Family continues the tradition of exceptional service and value.

"When you Need a MINI, You Need MINI of Kennesaw"

Service

Oil, Filter Change

$69.95 and up*

Car Wash

Complimentary

New Brake Pads/Shoes (Front)

$145.64 and up*

Brake Replacement

$141.41 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
83 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    This dealership is tops when it comes to customer service. They attend to you the moment you arrive and make sure that you are taken care of. The car that... I was inquiring about was immaculate and other than being an automatic, it was perfect. My preference was for a manual transmission, otherwise, that car would now be sitting in my garage. The experience at the dealership was exceptional, starting with Andy taking my inquiry, Elizabeth following up and keeping me posted on the car's status, and finally with Matthew spending his time to really show and explain all the features of the car, even offering to take it for a spin. However, the weather was not ideal so I declined but told him that should i change my mind, i'll come back and test drive the car.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 20, 2020

    I’m always put in place of ease when I come to have my car serviced at Mini of Kennesaw. The team members are always knowledgeable and take the time to... inform me about what’s going on with my car. I feel like my car is in good hands every time I bring it for service. Thank you!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 16, 2020

    I went to MoK to attempt to purchase a new S-model convertible in May 2020. I was able to test drive one car for about 10 minutes (the gas tank was completely... empty), then the salesperson asked me some questions about what I wanted. Two hours later, I still had no pricing or information or anyone seemingly willing to speak with me. I left my number at the front (after at least five minutes of trying to flag someone down) only to receive a return call five hours later. I understand that two of the associates were busy, but others were busy socializing with each other. One of the managers emailed me later in the week stating we could finesse the deal "from the comfort of my home," and did provide a price. He would not answer any questions or provide the info on my trade from the earlier evaluation. I would apparently obtain that "when you come into the office" to finalize the deal. I was asked to put money down to hold a car I have not driven and for which I have no final pricing, plus wait to come in for information (assuming that would take my entire work day). So much for comfort of home. Or respect.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2020

    Superior Service From top to bottom Mini of Kennesaw provides a great customer experience. Representatives are knowledgeable and keep customer informed.... The dealership is clean and waiting room spotless.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 28, 2020

    Always great customer service Brought my Mini in after jumping it to get it there. No appointment and they were extremely accommodating. Got my mini... repaired and out the door in great time. Always a professional crew and always working to please the customer. Great experience as always.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    April 15, 2020

    Mini Cooper 2006 S Overall was not not bad. Competitive pricing, with the COVID-19. Lobby was clean, would like to see staff in protective gear. Clorox... wipes were available. Service was average, could improve on guest relations and free beverages.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 8, 2020

    I’ve been going to MINI of Kennesaw since 2015 for all my MINI needs and needless to say, I went back a second time to purchase my third MINI from them.... The customer experience is exceptional and they treat you like family. As soon as you walk in you’re welcomed with a smile and a comfortable space to view the cars at your leisure or have a rep walk you through the entire process. John, Elizabeth, Al, Alberto, Martha and the entire staff are amazing. The buying process is easy and it’s like talking to a long time friend. Everyone is a MINI enthusiast and will speak to you about their experiences with their cars and the extended family you’re adopted into when purchasing a MINI. I will be going back in a couple years to purchase my 4th MINI. I’m a MINIac at heart and can’t imagine driving anything else. Thanks to everyone at MINI of Kennesaw for upholding the brand principles and keeping MINI a fun and exciting brand.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2020

    Best customer service that I have ever had! This includes the dealership I have purchased 10 cars in the past 5 years! I’ve only visited one time but,... even the follow up is great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 23, 2020

    ONE OF THE WORST CUSTOMER EXPERIENCES I'VE EVER HAD. I ordered a part for my Mini on a Friday and after a week i haven't received any information, I've... written 3 emails that were never answered, when i called after saying my name i was put on hold for 3 hours and they never answered the hold, the only information is that the money i spent was paid to them. do yourself a favor and never buy from them.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Hudson. I'm so sorry to hear about your experience at our dealership. We take great pride in providing great service to our customers, and we real...ize that we did not live up to that promise. Please call me at 678-238-1101 so we can help resolve this problem. Regards, Al Pishvaei GM Mini of Kennesaw

  • 5.0 out of 5
    January 2, 2020

    Best car experience ever We worked with John at Mini of Kennesaw for at least a year before deciding to buy aMini for our daughter. He was gracious each... visit and made the epxerince super easy for us as buyers. great price, great service. I highly recommend them. Our daughter loves her car!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews