Reviews
The dealership was attractive, friendly atmosphere.
The dealership was attractive, friendly atmosphere. Shawn was helpful, and patient with all my questions. Fortunately, the model I was looking for was on the lot, because it seemed that if I wanted something else, it would affect the timing and price. So, perhaps a better selection of color and "package" would make a decision easier to make, rather than walking away without a sale. I will not hesitate to stop back in as I familiarize myself with my new car.
The dealership was attractive, friendly atmosphere.
The dealership was attractive, friendly atmosphere. Shawn was helpful, and patient with all my questions. Fortunately, the model I was looking for was on the lot, because it seemed that if I wanted something else, it would affect the timing and price. So, perhaps a better selection of color and "package" would make a decision easier to make, rather than walking away without a sale. I will not hesitate to stop back in as I familiarize myself with my new car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words and for taking the time to leave a review! We're glad to hear you had a positive experience with Shawn and felt comfortable in our dealership's atmosphere. Your feedback regarding vehicle selection and availability is very helpful—we’re always working to improve our inventory options to better meet our customers’ needs. We're happy you found the model you were looking for, and we hope you’re enjoying your new car! Please don’t hesitate to stop by or reach out if you have any questions—we’re always here to help.
Mr. Carlos Hernández was very professional with his
Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or used vehicle. Great staff to work with! Thanks to everyone involved in my deal. In addition I will like to mention the great service department being run by the service manager Danny Schlenker.
Mr. Carlos Hernández was very professional with his
Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or used vehicle. Great staff to work with! Thanks to everyone involved in my deal. In addition I will like to mention the great service department being run by the service manager Danny Schlenker.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Carlos provided you with a professional and knowledgeable experience with your 2025 VW Jetta Sport. We truly appreciate your recommendation and are glad you had a great experience with both our sales and service teams. A special thanks for recognizing Danny Schlenker and the outstanding work of our service department. We’re grateful for your business and look forward to serving you again in the future!
Super helpful and great customer service.
Super helpful and great customer service. Helped both my mother and I get new vehicles that met our budgets!
Super helpful and great customer service.
Super helpful and great customer service. Helped both my mother and I get new vehicles that met our budgets!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're so glad to hear that our team was able to help both you and your mother find vehicles that fit your needs and budgets. Providing helpful, friendly service is what we strive for, and it’s wonderful to know we hit the mark. Enjoy your new vehicles, and thanks again for choosing us!
The service Carlos provided was wonderful.
The service Carlos provided was wonderful. He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team!
The service Carlos provided was wonderful.
The service Carlos provided was wonderful. He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that Carlos provided you with excellent service and that you found the perfect car. Your satisfaction means a lot to Carlos and the entire team. We truly appreciate your support and look forward to serving you again in the future!
Love my new ride!
Love my new ride! Buying experience was A+ from sales , finance to out the door.
Love my new ride!
Love my new ride! Buying experience was A+ from sales , finance to out the door.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind words! We're thrilled to hear you love your new ride and had an A+ experience with our team from start to finish. Enjoy every mile, and don’t hesitate to reach out if you need anything down the road!
I had a great experience at this dealership, everyone was
I had a great experience at this dealership, everyone was very accommodating and easy to work with.
I had a great experience at this dealership, everyone was
I had a great experience at this dealership, everyone was very accommodating and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you enjoyed working with our team! We look forward to seeing you again soon!
The service team here is absolutely wonderful!
The service team here is absolutely wonderful! I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide exceptional customer service and everyone is knowledgeable and good at what they do! My service advisor Caleb communicates well, is knowledgeable and treats us like family. Carlos is a highly skilled technician and the quality of his work exceeds my expectations every time. Carlos educates us and keeps us informed about the health of our vehicles and completely takes the worry out of maintaining them! I can not speak highly enough about their service team, they're phenomenal.
The service team here is absolutely wonderful!
The service team here is absolutely wonderful! I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide exceptional customer service and everyone is knowledgeable and good at what they do! My service advisor Caleb communicates well, is knowledgeable and treats us like family. Carlos is a highly skilled technician and the quality of his work exceeds my expectations every time. Carlos educates us and keeps us informed about the health of our vehicles and completely takes the worry out of maintaining them! I can not speak highly enough about their service team, they're phenomenal.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your thoughtful and kind review! We're truly honored to have had the opportunity to care for your vehicles over the past five years. It's wonderful to hear that Caleb and Carlos have made such a positive impact—your praise means the world to our entire team. Thank you again for your loyalty and trust—we look forward to continuing to serve you for many years to come!
I was treated with Great professionalism, they were sure
I was treated with Great professionalism, they were sure I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricing. Carlos Hernandez and his crew very recommended. Easy to work with.
I was treated with Great professionalism, they were sure
I was treated with Great professionalism, they were sure I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricing. Carlos Hernandez and his crew very recommended. Easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We're so glad to hear that you felt comfortable and well taken care of throughout your experience. Carlos and the team work hard to make the process smooth, informative, and fair, so it's fantastic to know that came through. We truly appreciate your recommendation and look forward to helping you again in the future!
Dealership is good, but what really made my experience
Dealership is good, but what really made my experience and overall enjoyment of buying my used car there was Brandon Boland. He was courteous, non-pressuring, friendly and overall just a great guy to work with. Highly recommend him.
Dealership is good, but what really made my experience
Dealership is good, but what really made my experience and overall enjoyment of buying my used car there was Brandon Boland. He was courteous, non-pressuring, friendly and overall just a great guy to work with. Highly recommend him.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our dealership, and especially with Brandon. He truly takes pride in providing a friendly, no-pressure environment, and we're glad that made a difference in your car-buying journey. Enjoy your new vehicle, and thank you again for the recommendation!
Shawn was incredibly helpful and dealer friendly, to say
Shawn was incredibly helpful and dealer friendly, to say the least! He answered all my questions and followed up with me throughout the process. Absolutely no pressure, at anytime, which I appreciate greatly. There is nothing worse than walking into a dealership and automatically feeling the pressure to make a transaction. If we were to buy another car, I would certainly venture to say I would have a conversation with Shawn first (even though we live two hours away) just because of his persona. Very refreshing! THanks again Shawn :)
Shawn was incredibly helpful and dealer friendly, to say
Shawn was incredibly helpful and dealer friendly, to say the least! He answered all my questions and followed up with me throughout the process. Absolutely no pressure, at anytime, which I appreciate greatly. There is nothing worse than walking into a dealership and automatically feeling the pressure to make a transaction. If we were to buy another car, I would certainly venture to say I would have a conversation with Shawn first (even though we live two hours away) just because of his persona. Very refreshing! THanks again Shawn :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your thoughtful review! We're thrilled to hear that Shawn made your experience such a positive and pressure-free one. Even from two hours away, you're always welcome here—and we’d be honored to help you again in the future. Thanks again for choosing us, and safe travels!