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Cronic Chrysler Dodge Jeep Ram

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
527 lifetime reviews. Includes reviews of Cronic Chrysler Dodge Jeep Ram from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    December 4, 2018

    I took my 2012 Jeep Wrangler Unlimited to the service center for an unknown problem and it was diagnosed correctly. At no point in time did I feel they... were trying to milk me for money or add on any expenses. They treated the problem and charge me a fair price. I will continue to drive out of my way to go to the service center.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    4.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kim Barfield

    Service Advisor

    (4.7) 28 reviews

  • 5.0 out of 5
    December 4, 2018

    I had a wonderful experience here the staff were EXTREMELY friendly, I got greeted as soon as I entered the premises here . Throughout this whole process... of getting a new truck Lisa was very nice to me and made me feel like Family as if we are related and that???s the way I wanted to feel when coming here .

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2018

    I had a wonderful experience with Chronic Chrysler Dodge Jeep RAM. The staff were friendly and helpful, and the final deal we made was a cost saving one... for my family. Will definitely recommend and shop again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Parker

    Finance Manager

    (4.9) 30 reviews

    David Butler

    Sales

    (5.0) 7 reviews

  • 5.0 out of 5
    December 3, 2018

    Good and professional service provided to me at this dealership. I greatly appreciate the kindness and service given to me during this experience this... week.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    James Parker

    Finance Manager

    (4.9) 30 reviews

    Larry Lerbakken

    sales

    (4.9) 12 reviews

    Kim Barfield

    Service Advisor

    (4.7) 28 reviews

    Lorna Smith

    Service Advisor

    (4.7) 25 reviews

    Tavares Bell

    Sales

    (5.0) 10 reviews

    David Butler

    Sales

    (5.0) 7 reviews

    Jeff Dangar

    Assistant Used Car Manager

    (4.8) 33 reviews

    Kevin Taylor

    Sales

    (4.8) 6 reviews

    Anthony Waller

    Sales

    NOT RATED

  • 5.0 out of 5
    December 3, 2018

    The service that I receive from Cronic service center department is the ultimate in quality personal and product! Quick, excellent, friendly and respectful!!... The detail crew do a good job!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ritchie Lewis

    Internet Sales

    (4.9) 41 reviews

  • 5.0 out of 5
    December 3, 2018

    The team at Cronic, from service to sales have been amazing, fast, courteous, knowledgeable and friendly. I would recommend every area of this business... to friends or family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Butler

    Sales

    (5.0) 7 reviews

  • 5.0 out of 5
    December 3, 2018

    Very clean and convenient thanks to the personal for being so helpful Did not by truck from there but they take care my concerns with no questions

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kim Barfield

    Service Advisor

    (4.7) 28 reviews

  • 5.0 out of 5
    December 3, 2018

    Outstanding customer service from every department. Anthony was fantastic! Not one time did i feel pressured into buying something i did not want, but... bent over backwards to help with my criteria. There was no hours & hours of sitting around the dealership playing games. My daughter has been car shopping & its stressing her out, this weekend I'm taking her to Cronic Dodge! Thank you to all those at Cronic Dodge for making my first car buying experiance perfect!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anthony Waller

    Sales

    NOT RATED

  • 5.0 out of 5
    December 3, 2018

    Had an apointment was in and out in about an hour. Great service great people. would recommend to any one who needs any kind of service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 1, 2018

    Good honest people to deal with .Easy in and out...I would recommend this place for family and friends. I have been dealing with cronic for many years... and never been disappointed

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kim Barfield

    Service Advisor

    (4.7) 28 reviews

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Cronic Chrysler Dodge Jeep Ram

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