Simi Valley Chrysler Dodge Jeep RAM

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
276 lifetime reviews. Includes reviews of Simi Valley Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 20, 2020

    Service was excellent from the time I made my appointment right up to the time I came and picked up my vehicle. Sam was great

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there, thank you so much for the kind words with Sam and our team! It was a pleasure working with you! We welcome you back anytime!

  • 5.0 out of 5
    May 15, 2020

    My truck has been service there For 5 yrs they do a great job In a timely manner.i bought my truck there never had any problem

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are so happy to have earned your business all these years. Thank you so much for your feedback. Please do not hesitate to reach out if we can do an...ything else to be of assistance. We are here for you!

  • 5.0 out of 5
    May 4, 2020

    Nirmal was my sales rep and made the experience fun and very easy. The overall experience was really easy and I got a very good deal on new Jeep Wrangler... Rubicon.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Congratulations on your Jeep Wrangler Rubicon, Paul. We are so happy to know that Nirmal has provided you with such a great level of care. If there is... anything else we can do, let us know. We are here to help!

  • 5.0 out of 5
    April 18, 2020

    This is the 5th vehicle we purchase from this dealer & 2nd vehicle that Michael is our sales rep on. He is extremely knowledgeable, professional and always... goes above and beyond. We would definitely buy from him again!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to write a review! We're thrilled to hear Michael went above and beyond to assist you with a high level of customer serv...ice throughout the process. Congratulations on your 5th brand new ride! We appreciate your loyalty, and we always look forward to working with you again.

  • 5.0 out of 5
    April 17, 2020

    Nirmal, on the sales department helped me ditch my V6 and got me into a Scat Pack, made me feel like family. 100% satisfied and I would recommend him to... anyone looking to purchase a vehicle! A+!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the great review and we look forward to working with you again!

  • 5.0 out of 5
    April 15, 2020

    Mac McKinley, John McCann, Michael Seiberlich and the SV JDR team did a great job! Coordinated the entire purchase over the phone and had our new Wrangler... Unlimited delivered to our home. All done while complying with the social distancing rules. Could not have asked for a better experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for the amazing review! We will be sure to thank Mac, John, Michael, and the rest of the team for providing you with excellent service. Let ...us know if there is anything else we can help you with. We look forward to working with you again!

  • 5.0 out of 5
    April 2, 2020

    We went to the dealership in early January just to look at the vehicle we were interested in buying. We were not ready to buy at that time and told the... sales consultant (Nirmal). He spent time showing us the vehicle, but did not pressure for an immediate sale. He listened to our story and simply told us about the vehicle. I called him back in March and said I want to buy this vehicle that is arriving soon at the dealership. A deal was struck and we have a great Grand Cherokee TrailHawk! Everyone involved with the transaction was very pleasant to deal with. I highly recommend SVCJDR! Ask for Nirmal!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Congrats on your Grand Cherokee Trailhawk, Brad! We will be sure to thank Nirmal and the rest of the team for providing you with excellent service. Le...t us know if there is anything else we can help you with. We look forward to your next visit!

  • 5.0 out of 5
    February 29, 2020

    Very personable staff. Work was done in a timely fashion. The complete services experience was great. I would recommend the dealership to everyone for... professional care

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for your feedback for our team members. We really appreciate the recommendation. Let us know if we can do anything else for you. We ...are happy to help!

  • 4.0 out of 5
    February 28, 2020

    Work was done timely and well. However, it took 3+ calls to the service dept to make an appointment. I left Voice Mails but never received a call back.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Hello,While we are glad that your service was completed efficiently, the rest of your feedback is bothersome. I regret to learn that the level of cust...omer service that you were offered did not meet your expectations and would like to further discuss the matter. Please contact me when you have a moment.Best regards,Mac McKinleyGeneral Manager805-581-9090

  • 5.0 out of 5
    February 28, 2020

    Nirmal took care of me I highly command him he was professional fast and got me a nice truck that I really love good deal

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Hi there, thanks for the kind words with Nirmal! It was a pleasure working with you. We're here anytime you need help!

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