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Reviews

Average Ratings

4.8
55 lifetime reviews.
  • Customer

    My initial visit to Passport Mazda was just to get information on a lease and only planned a short stay but extended well over an hour. The sales ...


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    My initial visit to Passport Mazda was just to get information on a lease and only planned a short stay but extended well over an hour. The sales person Michael went out of his way to share as much information as possible. There was no pressure to make any decision. We left the dealership and made a follow up phone call two days later for purchase information. We had a change in plans about 2 days later with a return visit. The sales person started to work on presenting some purchase numbers without any pressure. The sales person was very professional and forth coming with information. There was no need to go back and forth as the sales person went above and beyond. I have bought several vehicles from Passport and each time it has been positive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • good price

    Very responsive in contacting me about a Mazda Miata. Good price


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    Very responsive in contacting me about a Mazda Miata. Good price

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Nathaniel

    Showroom is uber stylish and comfortable with lots of open space and viewing media. Service reps are exceedingly helpful, welcoming and professi...


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    Showroom is uber stylish and comfortable with lots of open space and viewing media. Service reps are exceedingly helpful, welcoming and professional. One leaves with a feeling of being appreciated as consumer and a human being, e.g. Special .. My little red wagon (CX-5) felt a good bit mo peppy once I drove away and still does. Look forward to next go it.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Passport Mazda Customer

    Had to have vehicle warranty work completed. Fast, neat and clean .


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    Had to have vehicle warranty work completed. Fast, neat and clean .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service!

    They have excellent customer service and always strive to make the customer happy. I enjoy taking my Mazda here, and the employees are always plea...


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    They have excellent customer service and always strive to make the customer happy. I enjoy taking my Mazda here, and the employees are always pleasant and willing to help. The service my car receives is also excellent and they work with you to make sure you receive a good deal.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The best

    When i say the best customer service ever ..michael , Mark and Oz was so helpful I recommend everyone to go too them .. Oz would go the extra mile...


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    When i say the best customer service ever ..michael , Mark and Oz was so helpful I recommend everyone to go too them .. Oz would go the extra mile just to make sure your happy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • amazing cuatomer service, very helpfuk

    Helful staff; willing to work with the customer to reach the right agreement.


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    Helful staff; willing to work with the customer to reach the right agreement.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Amazing Customer Service

    It was my first time to have my car serviced at this location and I was given a VIP treatment. Richard Lewis, my service advisor, did a great job...


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    It was my first time to have my car serviced at this location and I was given a VIP treatment. Richard Lewis, my service advisor, did a great job from start to finish. He knows his job so well. He explained everything to me. Very professional. I will come back to this location again and again. Also, Juli Brown was awesome, nice customer service touch! Richard Lewis is an asset to your company. More power to Passport Mazda at 5050 Auth Way, Suitland, MD 20746

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent Service

    Richard was extremely helpful and listened to all my concerns and helped find me an excellent vehicle to suit my needs. The buying process was a l...


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    Richard was extremely helpful and listened to all my concerns and helped find me an excellent vehicle to suit my needs. The buying process was a little lengthy but they were extremely helpful and informative. This dealership is one of the best!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Experience

    From the moment I sent in my request for a CX-5 I had a good feeling about this place. I scheduled an appointment, the car was pulled up and warm ...


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    From the moment I sent in my request for a CX-5 I had a good feeling about this place. I scheduled an appointment, the car was pulled up and warm and ready for a test drive. Facility: Quote surprised when I pulled up. Looks like a brand new building and very pretty. The Deal: The numbers I was given over the email matched what I was given in store. I took an extended test drive, came back the following day and it honestly one of the most pleasurable car buying experiences. Staff: My sales guy Richard was fantastic and very knowledgeable.His Manager Slavinko came over to greet me when I walked in and to shake my hand and thank me for my business. Overall: I highly recommend making the trip over the bridge.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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