New 844-339-6790 Dealer Website
Used 866-305-7527 Email Dealer
Service 866-926-1427

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Reviews

Average Ratings

4.8
Average based on 28 reviews.
  • Excellent service, salesperson very knowledgeable

    Excellent service, salesperson very knowledgeable and courteous, would refer any family and/or friends to Northtown


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    Excellent service, salesperson very knowledgeable and courteous, would refer any family and/or friends to Northtown

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrendous Customer Service

    Will never purchase nor have my vehicle serviced here again. AVOID THIS DEALERSHIP!!


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    Will never purchase nor have my vehicle serviced here again. AVOID THIS DEALERSHIP!!

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • It really was a most pleasant experience

    It really was a most pleasant experience, and I couldn't think of any way it could be improved upon.


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    It really was a most pleasant experience, and I couldn't think of any way it could be improved upon.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Always greeted with a smile and very courteous

    Always greeted with a smile and very courteous. Service is great and they always finish within the time they promise.


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    Always greeted with a smile and very courteous. Service is great and they always finish within the time they promise.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Everyone was lovely during my recent visit

    Everyone was lovely during my recent visit, including the young lady who took my information and the young man who was the concierge. The fact tha...


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    Everyone was lovely during my recent visit, including the young lady who took my information and the young man who was the concierge. The fact that I came in with an issue with no appointment and was treated so kindly made the experience a truly pleasant one.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The service staff is great

    Always a pleasure. The service staff is great and if I choose to wait the lounge is wonderful. If I choose to drop my car off the staff get me in ...


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    Always a pleasure. The service staff is great and if I choose to wait the lounge is wonderful. If I choose to drop my car off the staff get me in a loaner easily. Very kind and helpful service reps. I never feel like I'm being ripped off. Instead, I feel like they are really trying to help me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • I had a wonderful experience

    I had a wonderful experience and continue to be impressed with the quality of service and quickness.


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    I had a wonderful experience and continue to be impressed with the quality of service and quickness.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Jake was great and patient with me

    Jake was great and patient with me during this process and Pat and Jake was very knowledgeable about Lexus and financing part of the experience.


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    Jake was great and patient with me during this process and Pat and Jake was very knowledgeable about Lexus and financing part of the experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I always receive excellent service

    I always receive excellent service at Northtown Lexus.


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    I always receive excellent service at Northtown Lexus.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The service agents are always very friendly

    The service agents are always very friendly, know their job very well, always ready for you visit. service management is doing very good job


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    The service agents are always very friendly, know their job very well, always ready for you visit. service management is doing very good job

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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